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Chantal
Taunton, United Kingdom

Chantal Kirkland

5.0 of 5 bubblesReviewed 3 Sept 2021
I have stayed at the hotel twice in the last 3 weeks. This is a business trip for me. The staff are wonderful and made me feel so welcome. I have booked every week for the next 5 months. The rooms are spacious and clean and nothing is too much trouble.
Date of stay: September 2021
Trip type: Travelled on business
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Jessica Tracey, Guest Services / Front Office at The Earl of Doncaster, responded to this review
Responded 14 Sept 2021
Good Afternoon,

Thank you for leaving such brilliant feedback, it's lovely to hear you enjoyed your stay. We look forward to welcoming you back soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,685)
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All reviews art deco afternoon tea lovely hotel town centre walk in shower food was lovely wedding reception race course from start to finish wedding party car park steak doncaster races full english comfy bed executive room evening meal
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332 - 337 of 1,685 reviews
Reviewed 1 September 2021

We decided to stay at this hotel as the reviews we pretty good, this was the half way point on our journey so arrived around 9pm.

The reception area was clean and well attended the receptionist was welcoming and pleasant and informed us about the times for breakfast and where we should park.

The room was clean and had all the usual amenities, the bathroom was clean although could do with a little maintenance as the knob to turn the shower on was quite stiff and this had come away from the wall slightly but this did not compromise the powerful water pressure. The bathroom would benefit from a shelf as there was no where to put any additional toiletries as only staying one night not an issue for us although if staying longer don't think you want to stand everything on the floor.

Around 1.30am and again at 3am we were woken by a loud buzzing noise coming from the air conditioning unit even though we had turned this off it lasted about 10 minutes then stopped, no idea what this was and we did mention it to reception on check-out so hopefully will be resolved.

We did not use the restaurant so cannot comment. Overall this was a pleasant stay and we would return if in the area again.

Date of stay: August 2021
    • Location
    • Cleanliness
    • Service
Thank Emijosh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jessica Tracey, Guest Services / Front Office at The Earl of Doncaster, responded to this reviewResponded 2 September 2021

Good Afternoon,

Thankyou for taking the time to leave a review. We are delighted you enjoyed your stay. I will be sure to pass on your comments regarding the air conditioning to our maintenance team. We look forward to welcoming you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2021

I went to a wedding, and this hotel is outstanding! The decor of the hotel is so cool, I’ve never seen anything like it before. Really reasonably priced, and fantastic food. I will defiantly return here again.

Date of stay: September 2020
Trip type: Travelled with friends
1  Thank Anthony W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jessica Tracey, Guest Services / Front Office at The Earl of Doncaster, responded to this reviewResponded 2 September 2021

Good Afternoon,

Thankyou for taking the time to leave a review. We hope you had a lovely time at the wedding and we look forward to welcoming you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2021

Having recently stayed at the Earl of Doncaster hotel, can honestly say it’s one of the most pleasant hotels I have stayed in and have stayed in a fair few hotels.
The staff are sooo helpful, have a fantastic knowledge of the menu, friendly to the level almost feel like friends.
Can not complement the staff enough, would like to highlight the receptionist Sophie and the day shift manager Angie in particular they were both so accommodating and a credit to the hotel.
5 stars from me. Thank you and look forward to my next stay here.

Date of stay: August 2021
Trip type: Travelled on business
Thank Compass591806
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jessica Tracey, Guest Services / Front Office at The Earl of Doncaster, responded to this reviewResponded 2 September 2021

Good Afternoon,

Thankyou for taking the time to leave such a lovely review. We are delighted you enjoyed your stay and I will be sure to pass on your lovely comments to our team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2021

We had a one-night stay and found the hotel to be very clean and well presented. Our room was spacious and had a good bathroom with fluffy white towels. We had messaged to request a double bed and a room in a quiet location and this was confirmed by the reception staff on our arrival. The staff we met were both personable and professional. The only slight negative was a rather lumpy bed and the pillows could have been a little softer. That said, we had an enjoyable stay and would return.

Room tip: Send a request and they will try to accommodate your wishes.
Date of stay: August 2021
    • Cleanliness
    • Service
Thank CarajilloTwoSugar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jessica Tracey, Guest Services / Front Office at The Earl of Doncaster, responded to this reviewResponded 24 August 2021

Good Afternoon,

Thankyou for taking the time to leave a review. We are delighted you enjoyed your stay and we look forward to welcoming you back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2021

My friend Sam and I found this brilliantly art deco hotel last minute and had a great time - 10 mins walk to town and less to the racecourse - the staff are great, the breakfast massive, rooms fine (great biscuits / no door to bathroom in single rooms) but would def recommend. It was described by one hammered male wedding guest we met on the smoking porch as the "Las Vegas of Doncaster", which let's face it, is definitely worth a look for the comedy alone.

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lucyh0lden
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jessica Tracey, Guest Services / Front Office at The Earl of Doncaster, responded to this reviewResponded 24 August 2021

Good Afternoon,

Thankyou for taking the time to leave a review. We are delighted you enjoyed your stay and we look forward to welcoming you back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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