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Very good
5 reviews
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Holiday Rental House -
2 Bedrooms, 1 Bathroom, Sleeps 4
Chipping Campden, Cotswolds, England

Reviews from our community

Very good - based on 5 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 September 2017 for a stay in August 2017
person found this review helpful

This cottage had just been renovated and was cosy ideally located and very comfortable !!!!
Love it !!!!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton, United Kingdom
Level 6 Contributor
117 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Disappointed with Cottage but Great Service”
Reviewed 19 April 2017 for a stay in April 2017
people found this review helpful

I felt compelled to write this review which unfortunately is negative in regards to the actual property but I wanted to air my views about how positive I feel about the way in which Manor Cottages dealt with the problem!!

We booked a 3 night stay over Easter and cutting a long saga short we had to leave after one night when it became clear that the bolier was not functioning and therefore we had no heating and no hot water for showering etc.
What I would like to say is that Manor's dealings over this matter have been very professional and they are obviously a very customer focused business who genuinly were concerned at the sequence of events.

I would therefore strongly recomend them as an organisation to deal with as our problem was one of those unfortunate things that happen in life.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
21 Apr 2017
Hi Craig, thank you for your comments and feedback. We're sorry that your stay was ruined due to the hot water issue. As a consequence, we've shut the house down for 3 weeks to get the boiler removed and updated. Sadly when a boiler breaks, sometimes 'it just breaks' and there is little that we can do otehr than to get a replacement sorted. Alas this is being done.
On the brighter side, we appreciate your feedback about how we have handled the situation and hope to see you again one day in the future. Onwards and upwards for the new boiler!!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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