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“shabby not chic”
Review of Charingworth Manor

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Charingworth Manor
Certificate of Excellence
Reviewed 3 December 2008

We booked for a weekend stay with our dog, as the kids were away. As we drove up to the hotel I thought it looked beautiful, and the communal areas for patrons were lovely. As we were shown to our room with patio, my heart sank, the room had dirty carpets, worn bedding, and faded wallpaper. The bathroom was particularly digusting with mold around the bath and behind the toiletAs i took the dog out of the back door there was a marquee obscuring the view with a nice tidy pile of fifty empty bottles outside the room! We decided that the room was long overdue a makeover. At dinner the head waiter was particularly stressed, the main courses had all but gone with my husband having the last lamb choice and the only options for me were fish or vegetarian! My husbands soup was unedible with too much salt - agreed by the waiter, we complained at the end of the meal and were taken to the lounge by the distraught waiter who gave us a complimentary drink and poured his heart out, saying the chef had left and all the good staff and he would be going soon, and he was really sorry. The next morning after a good breakfast, we asked to see the manager and checked out early. He took the time to listen to our experience and then didn't charge us for dinner. I believe that he is in the middle of renovation and wish him success. we would go back if the rooms and food improve as it is a lovely location.

  • Stayed: August 2008, travelled as a couple
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1  Thank astburf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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963 - 969 of 1,030 reviews

Reviewed 30 November 2008

...to all the staff at the Charingworth Manor. From booking the room over the phone to when we checked out everyone was very helpful and friendly (micheal the manager I think was vey good)

We took our 3 month old son and the hotel were very accommodating with a travel cot ready in our room and a high chair set up when we arrived for breakfast. (The breakfast was very good with a cold selection and cooked).

We didn't eat in the reastaurant as wanted something a bit more imformal so we ordered some food and ate in one of the lounges next to a log fire. The service again was great and food was good.

We had a refubished room and got a good rate. The room was large and with flat screen tv and large bathroom. I think all of the other rooms were still being refubished.

The swimining pool area was good and clean.

  • Stayed: November 2008, travelled with family
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Thank djwarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2008

Stayed end of august , 3 nights for our wedding anniversary.
Got the "brochure room" in the main house with 16th century fireplace and view over croquet lawn.
Clean comfortable 4 poster bed etc and "luxury" bathroom everything we expected.
Room service breakfast was good more or less complete (as usual in England odd bits missing)
Restaurant service was hit and miss with the impression that the staff were un trained and although French inexperienced.
The food was fair to good but expensive at £37 per person for dinner.
The lounge was historically interesting and added character and charm.
The reception staff were welcoming and helpful even though they were in their office rather than at a desk although that is not unusual in historic properties.
I can see that if we had stayed in the annex or with 50 Japanese (or other) guests the ambience would not have been as good. We were fortunate that there only seemed to be a dozen guests over the whole weekend.

  • Stayed: August 2008, travelled as a couple
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Thank BrianLincolnshireUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2008

We stayed at Charingworth Manor for two nights B&B last weekend. I was very concerned having read some of the previous reviews but I really don't know what people are complaining about. The house is ancient with nooks and crannies all over the place and the sort of old house where you have to duck your head if your much over 5'10'' but to me this only adds to the charm of the place. We were situated in the annexe but this was only a few steps from the main building and could be reached under cover if you went via the meeting rooms. The room was simply furnished but attractive with a nice comfy bed and spacious bathroom with bath and separate shower. The annexe is made up of old cottages and are in no way 'modern' looking as we were expecting, only Cotswold stone to be seen here. We had dinner at the hotel on Saturday night and it was lovely. The food was innovative and 'different' including local partridge, wood pigeon amongst other things which is exactly what I would expect from a country house hotel. The waiting staff were excellent, very courteous and attentive. The decor isn't dated, simply not the usual modern 'moccha and cappuccino' colour scheme seen everywhere else in the world. The tables were beautifully laid with proper linen tablecloths, linen napkins, candles etc. The breakfast was excellent with plenty of choice both hot and cold. My husband had the whole cooked breakfast and said it was excellent. The leisure facilities were lovely; there was a tennis court, indoor swimming pool with sauna and steam room which we had to ourselves. The changing room and pool were spotlessly clean, with nice fluffy towels for use by patrons. Anyone moaning about this hotel I can only assume is the type of person who normally stays at boring cardboard chain hotels with no personality. These people must acknowledge that they are not going to have the same experience at a centuries old property with oodles of charm and character. We found it charming, relaxing and would definitely visit again and recommend it to others. There is only one 'but' and that is that there are no tea/coffee making facilities in the room which is unusual. However, we asked for a tray of coffee which appeared almost immediately and contained enough coffee for about 3 cups each for £6.50. If you want boring/standardised accomm, this is not for you. If you like quirky buildings, nice dining and the more refined/country life, then don't hesitate to go.

  • Stayed: September 2008, travelled as a couple
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1  Thank MadChickenWoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2008

We booked a 2 night stay in this hotel and were expecting something extra special for the price of £295 for a suite for one night bed and breakfast. The main bedroom in the suite was nice but I didn't like the bathroom partitioned from the bedroom by a glass sliding door, no privacy at all. The sitting area of the suite was dated and the huge plasma screen only received one TV channel. There was a DVD player but no DVDs - pointless! Our room was also inhabited by many flies, we counted at least 20 over the 2 days we were there, and this was with the windows being closed.

We were woken up by a fire alarm, there were no staff around at all in the whole evacuation procedure and the whole situation was badly managed with guests just hanging around outside not knowing what was going on. There was no apology or explanation for this upon checking out.

The swimming pool was nice but slightly cool, the sauna and the shower were out of order and there was no drinking water supplied, this should be freely available when there is a sauna and steam room. The main areas of the hotel needed a good renovation/steam clean - particularly the carpets.

We found the bar totally characterless. However, on the plus side the evening meal was delicious and the grounds and views were lovely.

I wouldn't recommend this hotel at the prices they charge.

  • Stayed: July 2008, travelled as a couple
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Thank Angel1na
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2008

We have just returned from a three night stay at the Charingworth Manor (10-12 July) which we booked through Super Break holidays in Februay. The price was £250.00 per night per room for dinner bed and breakfast. We have previously stayed here two years ago and had an enjoyable break staying in the main house and close to the leisure facilities.

We were greated on arrival by a rather surly lady who informed us there were 43 Japanese staying there that night and we would be eating dinner at 8.45pm. I complained rather stongly and this was altered to 8.15pm after chef had been consulted (he obviously runs the hotel). Our room smelt of damp and was dark with a very stained and outdated bathroom. I complained yet again and was told we would be moved to a better room in the morning when the Japanese had gone.

We then realised that there was no tea/coffee making facilities in the room and a charge would be made of £3.25 per person if we asked for room service.

In the morning we were informed that we would be upgraded to a suite (Blockley), sounded rather grand but oh dear more like a nursing home and not a very good reception on either of the TV's.

The swimming pool has dirty tiles and the hotel its self is in need of a really deep clean and could do with decorating.

The food was excellent and the chef really produced some exceptional food but you could tell he was working on a budget as each night we were there many guests were told their choice was not available any longer and there were only four choices of starter, main and desert. The menu was the same for all three nights.

We were also asked if we needed a paper on arrival and a charge for this was added to our bill( they also managed to over charge us by £30.00 when checking out, so please check your bill carefully).

The hotel used to be a charming querky cotswold manor house but its now a very faded dirty badly run 2 star accomodation pretending to be a classic hotel.

I like the other reviewer feel conned and now understand why it is not a member of the english rose hotels.

  • Stayed: July 2008, travelled with friends
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1  Thank Yorkshiregardner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2008

We booked Charingworth Manor on Laterooms. The room we reserved was quoted as £195 on the room rate but we booked it for £75. Quite understandably, we considered that, by virtue of their normal rate, the room would be of a good standard.

The room we were actually given was such a disappointment. Not only was it in an annexe (and the porter trailed us around several corridors as he didn't know where the room was) it was the dingiest, dated room imaginable. I would say that it wasn't worth £50 per night, let alone the almost £200 full rate that the hotel quoted the room is sold for usually. If that is the case, then I am embarrassed to be English if that is the sort of room Americans visiting the area will have to stay in.

The receptionist kindly changed the room for us, but remarked that no-one else had ever complained (perhaps they just suffered in silence). The new room was still far from perfect with stained bed cover, dirty carpet (also dirty carpets in the hallways) and whilst I couldn't say it was all dirty, I couldn't with all honesty say it was spotless.

We weren't shown the dining room upon arrival, so we chose to eat in the local town instead.... shame really as it would have been nice to stay in.

The swimming pool and spa are wonderful, beautifully kept and it was the highlight of our stay.

My overall advice would be that perhaps booking direct is the best thing as I think perhaps they don't really value guests who book on Laterooms - we certainly felt very cheated.

  • Stayed: May 2008, travelled as a couple
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Thank Oscarbradfordonavon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Charingworth Manor

Address: Charingworth, Chipping Campden GL55 6NS, England
Region: United Kingdom > England > Cotswolds > Chipping Campden
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Chipping Campden
Price Range: £133 - £304 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Charingworth Manor 3*
Number of rooms: 26
Reservation Options:
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Also Known As:
Charingworth Manor Chipping Campden, Cotswolds

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