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“Good food with careless service”

Pizza Express - Peter Street
Ranked #312 of 2,356 Restaurants in Manchester
Price range: US$12 - US$20
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Restaurant details
Dining options: Reservations, Takeout
Description: Bright and modern, Pizza Express offers an exciting reinvention of Italian classics. A vibrant menu includes wholesome Romana-style pizzas with adventurous topping combinations, as well as fresh salads, an impressive range behind the bar and aromatic coffee blends. Family-friendly.
Reviewed 17 February 2014

We used our taste card at this Pizza Express which was accepted. There was a little wait before getting served, and the waiter seemed uninterested in being there as we did not get much attention. The food was nice, typically standard italian pizza you would expect in a commercial restaurant like this, however with no complaints. Just the service could be delivered with a smile.

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Thank upintheclouds2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (282)
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190 - 194 of 282 reviews

Reviewed 15 February 2014

Great food but appalling service at Pizza Express Peter Street.

I love Pizza Express but the Peter Street Manchester branch is a poor example of a great chain.
Visited last Sunday and the service was terrible. The food was lovely when we finally got it but the service was dreadful at Pizza Express.

The place was dead, it was 4pm Sunday. The waiter and waitress on duty at Pizza Express clearly didn’t care. We ordered drinks on arrival and were still waiting for them by the time we got the starter. We’d chased twice and eventually asked for the manager. He was lovely and apologised and got our drinks swiftly but that’s not the point. Service should be right first time.

The starter arrived and it was wrong, had to be sent back and re-ordered.

When we eventually got the food it was great. Top quality pizza but it was hard to enjoy after receiving such bad service.

I would avoid the Peter Street Manchester branch.

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Thank Lawyer28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2014

Visited last night after being turned away from another Pizza Express for being TasteCard users.

Large restaurant, friendly staff. Would visit again. Thanks.

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Thank W B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2014 via mobile

Food was great, it brought many memories from Italy. The service was great as we'll, very attentive staff and great atmosphere. Definitely will recommend going back to this place as it is the closest you will get to an Italian experience.

Thank cjstrider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2013 via mobile

Food was average for what you get and pay for , service was slow considering it was quiet and it had no atmosphere, not worth returning!!

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Thank lissfletcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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