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“Great hotel in a central location”

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Crowne Plaza Manchester City Centre
Ranked #16 of 116 Hotels in Manchester
Certificate of Excellence
Norfolk, UK
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great hotel in a central location”
5 of 5 bubbles Reviewed 18 July 2011

We stayed here for a three night city break. It was our first trip to Manchester and we were pleasantly surprised. The hotel was a five minute walk from the centre and close to The Printworks where there is an assortment of chain restaurants, and also close to the Arndale centre, tram stop and free city centre bus stop. There was nowhere to park to drop your bags off to check in, however there are several car parks close by. The staff were friendly and knowledgeable and gave us an excellent recommendation of a pub that was 5 mins away, and brewed it's own beer, Marble Arch. Our room was spotless and the bed was very comfortable. The club lounge had good views over the city, and was comfortable.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JCandH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, Manager at Crowne Plaza Manchester City Centre, responded to this review, 1 August 2011
Thank you for taking the time to comment on your recent stay at the hotel, we greatly appreciate your feedback. I am pleased to hear that you enjoyed your stay and the location of the hotel suited your requirements.

We look forward to welcoming you back to the Crowne Plaza Manchester City Centre in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,402 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (434)
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Doha
Level Contributor
67 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 17 July 2011

I love this hotel. The rooms are very slick and stylish. . .and the bed was one the most comfortable I've ever slept in. Staff were exceptional, and allowed us to check in early at around 9am. As for location, its right in the heart of the action of Manchester's city centre.

  • Stayed November 2010, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank DohaShredder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review, 19 July 2011
We very much appreciate you taking the time to complete your comments on www.tripadvisor.com, It helps us enormously to maintain our high standards..I am delighted you enjoyed your stay. We look forward to welcoming you back to the Crowne Plaza Manchester City Centre the next time your travel plans permit.

Kind Regards
Bob Fairweather
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
stoke on trent
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 15 July 2011

went with friend to see a band and stayed here, room lovely, very clean, beds sooooo comfortable, it felt quite luxurious. The best bit about the hotel for me was the bar and the delicious cosmopolitans they served. Am going to Manchester again this year and didn't hesitate, booked Crowne Plaza again.

  • Stayed November 2010, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank cosmogirlwesty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review, 19 July 2011
We very much appreciate you taking the time to complete your comments on www.tripadvisor.com, It helps us enormously to maintain our high standards..I am delighted you enjoyed your stay. We look forward to welcoming you back to the Crowne Plaza Manchester City Centre the next time your travel plans permit.

Kind Regards
Bob Fairweather
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotch Plains, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 12 July 2011

When you first enter the hotel, you should recognize that something is up. The colors are terrible...black, white, pink...and gray. The windows are dirty, the steps are dirty and usually have people drinking wine on them...not at a table and chair, but right on the steps. Then you go into the elevator to find your room. Elevator opens to a funny smelly floor...black paint on the wall, gray black carpet, low light, and dirty scuffed walls
Every ounce of happiness that you have in your body falls out onto the carpet with every step. Then you get to the room. The window in the far corner has hand prints all over it. The room is black...gray...white...with a ridiculous red plastic mirror. I wanted to leave as soon as I got here. I was so happy we were not going to be in the room at all. At night when we returned to the dodgy section of Manchester, things didn't look much better. We tried to get room service but called 5 minutes before they closed so that was a big NO WAY. Then the next morning, we arrived right at 10 am to get the free breakfast and that was another NO WAY. All in all this place is dark depressing and sad. I will never return and probably never return to Manchester because of it. There was some type of Batman convention going on and I thought that was the only venue that would match this place...dark and scary. You can do much better than this place....Don't let the pictures fool you.

Stayed July 2011, travelled with family
Helpful?
1 Thank jeannemca1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, Manager at Crowne Plaza Manchester City Centre, responded to this review, 22 July 2011
Dear jeannemca1

Thank you very much for taking the time to complete your comments on www.tripadvisor.com.

I was concerned to read your comments with regards a recent stay. Your comments do not indicate the style and high levels of service Crowne Plaza Manchester wishes to prevail.

I ask that you please contact me on the below details so I can have the opportunity to discuss your comments with you personally.

I look forward to hearing from you soon,

Kind Regards,

Bob Fairweather
General Manager – Crowne Plaza Manchester City Centre

PH: +44 161 828 8600
E: bob.fairweather@cpmanchester.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ireland
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 9 July 2011

I stayed at the Crowne Plaza for three nights and would highly recommend staying here. The hotel is ideal for business travellers and is very central. Rooms are of a high spec, modern and clean. The beds are the most comfortable I've slept in for a long time!! The staff were friendly and helpful.

I will definitely be staying at this hotel on my next business trip to Manchester.

  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Muireann N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, Manager at Crowne Plaza Manchester City Centre, responded to this review, 18 July 2011
Thank you for your kind comments towards our hotel and staff. I will pass on your great comments accordingly. We very much appreciate you taking the time to complete your comments on www.tripadvisor.com, It helps us enormously to maintain our high standards. We look forward to welcoming you back to the Crowne Plaza Manchester City Centre the next time your business trip plans bring you to the city.

Kind Regards

Bob Fairweather
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
149 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 355 helpful votes
3 of 5 bubbles Reviewed 4 July 2011

Don't let the worn area this hotel is located in put you off, it s only a short walk to the Triangle area of the city and it's upmarket shops. Great welcome from reception staff and allocated as requested, a quiet room, which I considered a must given the hen parties gathering in reception.

Big bar area that lacked atmosphere. Breakfast was a feeding frenzy the next morning. I think the club floor maybe the best option as suggested by other reviewers.

As a new hotel, with a reasonable rate, not a bad option for the city centre.

  • Stayed August 2010, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank OleDunk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, Manager at Crowne Plaza Manchester City Centre, responded to this review, 18 July 2011
We very much appreciate you taking the time to complete your comments on www.tripadvisor.com. I would like to thank you for choosing to stay with us on this occasion as I do appreciate that you have alternative preference within the city, however I do hope that we can welcome you back to the hotel when you next visit the city.
Kind Regards
Bob Fairweather
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 2 July 2011

We stayed 2 nights at this hotel as fairly close to the MEN arena. We often stay in Crowne Plazas and we were pleasantly surprised that this one actually had great rooms that were contemporary and a little different than the norm with good facilities. stayed in a Club room and actually had view of surrounding countryside as well as the city! The club lounge was a peaceful haven and a nice touch to have evening drinks and canapes. The continental breakfast provided was extensive and renewed often. Staff throughout the hotel were helpful and courteous. The position of the hotel was excellent and an easy walk to the tram and city centre. Would definitely stay here again.

Room Tip: Club floor- rooms at front offer great views.
See more room tips
  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank manxie_liz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, Manager at Crowne Plaza Manchester City Centre, responded to this review, 18 July 2011
Thank you for taking the time to comment on your recent stay at the hotel, we greatly appreciate your feedback as it helps us to maintain our high standards. I am delighted to hear that you enjoyed the Club Lounge. We look forward to welcoming you back to the Crowne Plaza Manchester City Centre in the future.
Kind Regards
Bob Fairweather
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Manchester City Centre

Property: Crowne Plaza Manchester City Centre
Address: 70 Shudehill, Manchester M4 4AF, England (Formerly Crowne Plaza Hotel Manchester City Centre)
Phone Number:
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Manchester
#9 Family Hotel in Manchester
#9 Business Hotel in Manchester
#12 Luxury Hotel in Manchester
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Crowne Plaza Manchester City Centre 4*
Number of rooms: 228
Official Description (provided by the hotel):
The Crowne Plaza Manchester City Centre is the hottest new hotel to land on the city in 2008. It is perfectly situated in the heart of Manchester in the trendy Northern Quarter, Victoria and Piccadilly Stations and Shudehill Tram and Bus Interchange are all within a short walking distance of this stunning new city centre hotel. The Crowne Plaza Manchester City Centre is ideally located within easy access to the MEN Arena, Manchester Central, the Printworks, Manchester Arndale Shopping Centre, Urbis, Manchester City and Manchester United football grounds. The Crowne Plaza Manchester City Centre has 228 luxurious bedrooms with one or two queen or king sized beds including Club Rooms, Junior and Presidential Suites, and a club floor with enhanced views and exclusive access to the top floor club lounge. The stylish rooms have superb contemporary bathrooms boasting separate bath and shower, LCD televisions and complimentary internet access. All guests have complimentary access to the gym which has a range of cardio-vascular equipment open 24 hours a day. The Glasshouse Bar and Restaurant is an ideal place to relax and unwind with a specialty cocktail or have dinner with colleagues or friends. The Crowne Plaza Manchester City Centre also offers nine modern and state-of-the art meeting rooms with a maximum capacity for up to 200 delegates with complimentary wireless internet access. Located right in the heart of Manchester on the edge of the captivating nightlife and excellent entertainment area including the trendy Northern Quarter, the hotel provides you with the gateway to what the city has to offer. With state of the art conference facilities and 228 individual bedroom experiences, every care has been taken to combine the edgy modern design of the building with contemporary luxury facilities. ... more   less 
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Also Known As:
Crowne Plaza Manchester
Manchester Crowne Plaza

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