We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel , great location , great staff and great room.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Crowne Plaza Manchester City Centre
Ranked #16 of 118 Hotels in Manchester
Certificate of Excellence
liverpool
Level 4 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great hotel , great location , great staff and great room.”
Reviewed 22 August 2011

Recently spent two nights at this hotel and was impressed. On arrival we were informed we would be receiving complimentary buffet breakfasts which was appreciated.The hotel was spotless and had a real safe and welcoming atmosphere . We had a family room for two adults and two children which was big and very comfortable . Thanks Crowne plaza for a lovely stay.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daglish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, Manager at Crowne Plaza Manchester City Centre, responded to this review, 23 August 2011
Thank you for taking the time to comment on your recent stay at the hotel, we greatly appreciate your feedback as it helps us to maintain our standards. in the future.I am thrilled that you had a great stay with us and look forward to welcoming you and your family back to the Crowne Plaza Manchester City Centre.

Kind Regards
Bob Fairweather
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,489 reviews from our community

Traveller rating
    1,302
    881
    231
    50
    25
See reviews for
355
991
102
505
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (443)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
cumbria
Level 5 Contributor
82 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 21 August 2011

Just got back having spent 2 nights here with another couple staying in rooms 328, 329. Booked direct over the phone having recieved an e'mail offer of 2 for 1. This was an excellent offer costing £250 for 2 nights in club deluxe rooms for all 4 of us including 2 hours free bar which included bottles of beer, wine mixers but no spirits . This wasn't a problem and for the price was excellent. On landing at hotel we were informed that the offer only included continental breakfast which possibly was our missunderstanding so we paid an extra £30 per couple for full breakfast. The rooms were super with 32in tv, bath and shower and toiletry stuff and bathrobes. Couldn't complain with the exception of the city view we were told we had which was really a flat roof view which on mentioning it to receptionist she offered us 1 room on 8th floor which we declined as we were next to our friends. In all a great hotel just up the road from the printworks which is open late

Room Tip: upper floors better view but all rooms are very mod
See more room tips
  • Stayed August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank tomturbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, Manager at Crowne Plaza Manchester City Centre, responded to this review, 23 August 2011
Thank you for your feedback. We appreciate all of our guests, especially those that take time out of their busy day to write a review about their stay. I hope to welcome you back to the Crowne Plaza Manchester City Centre in the future.

Kind Regards
Bob Fairweather
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, UK
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 August 2011

We stayed here for the first time in July 2011 and experienced great customer service from the reception staff. Fatima in particular was really friendly. Our standard room was of a higher standard than most Crowne Plaza's and we found it to be very modern and clean. The bed was ultra comfy and bathroom very modern and large. Based on this experience we stayed again in August 2011 and again received great customer service on reception (Fatima again) and found the room to be of the same excellent standards. We stayed during the night of the riots and unfortunately could not leave the hotel as all restaurants and shops had closed so we decided to dine in the main restaurant. As all the guests did not leave the hotel it was full and we did wait 2.5 hours for dinner, but as the hotel was not expecting the amount of people we didn't mind and enjoyed the cocktails at the bar. Food was excellent when it arrived. We were moved into the centre of the restaurant as staff were worried about looters breaking the windows. There was also a very high security presence in the hotel which made us feel safer. Restuarant staff were rushed off their feet but managed to remain polite and friendly and even had a laugh with us. Aeisha was really great and kept her cool during the time we were there. Thank you for another great experience and for providing a consistent, professional level of service during the unexpected situation. We shall be back.

Room Tip: All rooms are the best rooms. I wouldn't even bother asking for an upgrade you will still be imp...
See more room tips
  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank guestrelationslgw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, Manager at Crowne Plaza Manchester City Centre, responded to this review, 17 August 2011
We very much appreciate you taking the time to provide feedback on Tripadvisor. Thank you for your kind comments towards our hotel and staff. I will pass on your praise accordingly.
It is always a pleasure to welcome returning guests back to the hotel, so we look forward to the next occasion you visit.

Kind Regards
Bob Fairweather
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scunthorpe, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 August 2011

Booked hotel for daughter and boyfriend as present and they had a fabulous stay, room was gorgeous, bathroom spotless and staff professional and helpful. Would highly recommend this hotel.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank annkel1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, Manager at Crowne Plaza Manchester City Centre, responded to this review, 17 August 2011
Thank you for taking the time to comment on the recent stay at the hotel, we greatly appreciate your feedback as it helps us to maintain our standards. I am pleased to hear that your daughter and her boyfirend enjoyed their stay.

Kind Regards
Bob Fairweather
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bolton England
Level 6 Contributor
104 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 14 August 2011

We stayed here for two nights 12th and 13th August and had a really comfortable stay. As it was our 40th wedding anniversary we took advantage of a good deal and booked a deluxe club room. We enjoyed the continental breakfast in the club lounge and to able to use the lounge anytime during the day. The complimentry drinks with canapes between 6 and 8 in the evening were an added bonus. We also had a meal in the Glass House restaurant and it was also very enjoyable. The staff made you feel welcome and the waiter in the restaurant gave advice of where to get good cocktails in the Northern Quarter as this was very near to the Hotel. The location is close to Victoria and Piccadilly, also the Arndale Centre. Our visit was just after the Manchester riots and we did not feel uncomfortable with the situation. We also visited Heaton Park. This is a short tram ride out of Manchester and is a really nice place to visit, well kept grounds and also good views over the surrounding area.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank travellerx2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, Manager at Crowne Plaza Manchester City Centre, responded to this review, 17 August 2011
We very much appreciate you taking the time to complete your comments on www.tripadvisor.com, It helps us enormously to maintain our high standards.

Congratulations for your 40th Wedding Anniversary. Thank you for choosing the Crowne Plaza Manchester City Centre for your special occasion. I am very pleased to read that you enjoyed celebrating the event here.

We hope to welcome you back to the hotel in the near future.
Kind Regards
Bob Fairweather
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ireland
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 August 2011

I stayed here in June 2011 as I was at the Bon Jovi concert in Manchester. After spending the night standing in rain (fantastic concert though!), waiting for ages in the queues to get onto the tram, arriving at the hotel was fantastic.
Reception were really great, check in went smoothly. The room was beautiful. The bed..never slept in a bed like that before! It was so comfortable! I loved it.
Everything you needed was in the room. It and the bathroom was spotlessly clean.
Its very central. Arndale shopping centre is within walking distance and there is a tram stop just down the road. There is also a shop nearby.
I will be staying here again next time I am in Manchester and will recommend to anyone going to Manchester!

  • Stayed June 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Irishshin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, Manager at Crowne Plaza Manchester City Centre, responded to this review, 17 August 2011
Dear Irishshin

We very much appreciate you taking the time to complete your comments on www.tripadvisor.com, It helps us enormously to maintain our high standards. I am delighted you enjoyed both the hotel and the Bon Jovi concert. We look forward to welcoming you back to the Crowne Plaza Manchester City Centre the next time you visit the city.

Kind Regards
Bob Fairweather
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hayle, United Kingdom
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 August 2011

My girlfriend and I stayed at the Crowne Plaza Manchester City Centre, using it as a base for exploring Manchester and Liverpool. We managed to find a cheap deal and a further 10% off voucher online (it's really worth looking!) and so got the room for a good price.

We really liked the modern decor of the hotel. All of the facilities were excellent and the staff were helpful at all times including arranging a late check out and storing our luggage for an afternoon. The food and drinks were a little pricy but that's not really a complaint as that's what you expect from a good hotel.

The bed was exceptionally comfortable and the hotel provides you with a pack of sleeping sprays (aromatherapy sort of thing!) which my girlfriend really liked.

All in all we were very impressed with the hotel and fully intend to stay there again next time we are in Manchester.

Room Tip: We had a room on the front of the hotel above a main road and had no issues whatsoever with traffice...
See more room tips
  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank mjh2k4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManc, General Manager at Crowne Plaza Manchester City Centre, responded to this review, 12 August 2011
Thank you for such a wonderful review on trip advisor. I’m so truly pleased you enjoyed your stay with us. I will surely pass on your great comments to our staff, they will be truly pleased. I do hope that when your travel plans permit that you choose to with us again.

Bob Fairweather
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Manchester hotels
0.5 mi away
DoubleTree by Hilton Manchester Piccadilly
0.7 mi away
Radisson Blu Edwardian Manchester
0.7 mi away
The Midland
The Midland
#14 of 118 in Manchester
5,001 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Macdonald Manchester Hotel & Spa
0.5 mi away
King Street Townhouse
King Street Townhouse
#1 of 118 in Manchester
637 reviews
0.4 mi away
Renaissance Manchester City Centre Hotel
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Manchester City Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Manchester City Centre

Property: Crowne Plaza Manchester City Centre
Address: 70 Shudehill, Manchester M4 4AF, England (Formerly Crowne Plaza Hotel Manchester City Centre)
Phone Number:
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Manchester
#9 Business Hotel in Manchester
#9 Family Hotel in Manchester
#12 Luxury Hotel in Manchester
Price Range (Based on Average Rates): £
Hotel Class:4 star — Crowne Plaza Manchester City Centre 4*
Number of rooms: 228
Official Description (provided by the hotel):
The Crowne Plaza Manchester City Centre is the hottest new hotel to land on the city in 2008. It is perfectly situated in the heart of Manchester in the trendy Northern Quarter, Victoria and Piccadilly Stations and Shudehill Tram and Bus Interchange are all within a short walking distance of this stunning new city centre hotel. The Crowne Plaza Manchester City Centre is ideally located within easy access to the MEN Arena, Manchester Central, the Printworks, Manchester Arndale Shopping Centre, Urbis, Manchester City and Manchester United football grounds. The Crowne Plaza Manchester City Centre has 228 luxurious bedrooms with one or two queen or king sized beds including Club Rooms, Junior and Presidential Suites, and a club floor with enhanced views and exclusive access to the top floor club lounge. The stylish rooms have superb contemporary bathrooms boasting separate bath and shower, LCD televisions and complimentary internet access. All guests have complimentary access to the gym which has a range of cardio-vascular equipment open 24 hours a day. The Glasshouse Bar and Restaurant is an ideal place to relax and unwind with a specialty cocktail or have dinner with colleagues or friends. The Crowne Plaza Manchester City Centre also offers nine modern and state-of-the art meeting rooms with a maximum capacity for up to 200 delegates with complimentary wireless internet access. Located right in the heart of Manchester on the edge of the captivating nightlife and excellent entertainment area including the trendy Northern Quarter, the hotel provides you with the gateway to what the city has to offer. With state of the art conference facilities and 228 individual bedroom experiences, every care has been taken to combine the edgy modern design of the building with contemporary luxury facilities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Superbreak UK, Booking.com, Odigeo, IHG, Hotels.com, Ebookers and HotelQuickly so you can book your Crowne Plaza Manchester City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Manchester
Manchester Crowne Plaza

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing