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“So vulgar and nasty”

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Crowne Plaza Manchester City Centre
Ranked #16 of 120 Hotels in Manchester
Certificate of Excellence
Reviewed 16 October 2011

We found this hotel to be extremely uncomfortable in many ways. The room (we were upgraded to an executive suite) smelt strongly of some kind of petrol-based cleaning product and the angled room was too small for the large bed, so that it was impossible to get out of bed without stubbing one's toes. The price of the room was disproportionate given its horrible location and its identikit bleakness and it did not include breakfast . The manners of some of the other clientele left a great deal to be desired - I have never before seen people barge into a lift on a ground floor when there are half a dozen people waiting to exit; at least the hotel offered one unique experience. The coffee shop was overpriced and ugly. Verdict: modernist vulgarity which is best avoided.

Room Tip: Stay somewhere else!
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  • Stayed: September 2011, travelled on business
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1  Thank Victor232
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, Manager at Crowne Plaza Manchester City Centre, responded to this reviewResponded 18 October 2011

Thank you for taking the time to comment on your resent stay at the Crowne Plaza Manchester.
I am sorry to read that your stay did not meet your expectations, If you would like to discuss the issues that you have raised further please do not hesitate in contacting me directly at the hotel.

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2,163 - 2,169 of 2,588 reviews

Reviewed 13 October 2011

I wasn't sure what to expect because I booked my stay using priority points, I was nervous because I wanted it to be a special weekend... the room was excellent, beds were very comfortable and the staff were so friendly and helpful. I can only give my opinion with regard to the room I stayed in and the experience I had, but from my impression, the whole hotel is of the same standard. If you need to stay in Manchester and this hotel fits your budget then don't hesitate.

  • Stayed: October 2011, travelled as a couple
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Thank LouiseJB76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this reviewResponded 18 October 2011

Thank you for taking the time to comment on your resent stay at the Crowne Plaza Manchester, I am pleased to read that you enjoyed your stay and had your special weekend with us, I will forward your kind comments to all the staff, and we look forward welcoming back on your next visit to Manchester.

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Reviewed 12 October 2011

Convenient location at the back of the Arndale Centre, close to the Printworks, MEN Arena and Victoria railway station.

We stayed in a standard room which was well decorated, very comfortable with a smart bathroom. Good view over the city from the 7th floor.

Breakfast was self service, with qood quality food in plentiful fresh supply.

Good clean modern hotel in a convenient location, this will be our base whenever we return to Manchester.

Room Tip: High floor takes you away from the city noise
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  • Stayed: October 2011, travelled as a couple
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1  Thank Sammymon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this reviewResponded 18 October 2011

Thank you for choosing the Crowne Plaza Manchester for your resent stay in the city, I greatly appreciate you taking the time to comment on your stay. I would like to thank you for your kind comments and we look forward to welcoming you back in the near future.

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Reviewed 11 October 2011

Just back from manchester in a litle holiday to my favorite city, unfortunaly i was sick my las 3 days.... it is horrible be sick in a hotel room... but no a the crowned plaza, the best customer service, big smile, wonderful food, good price , big room, comfy bed... so wath if they forget the salt...... big deal rigth? when we stop look and pick to a very small thing........remember smal thing are always small...back to the hotel to the manager from some one ho work in the industry.. my big compliment do change anything was all just PERFECT!!! thks again rob

  • Stayed: October 2011, travelled as a couple
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Thank twoinlove55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2011

This is a great hotel in the City Centre. The contemporary rooms are gorgeous, with a particularly comfortable beds. It’s in a fantastic location for a short stay in the city and within a short walk of everything. However we felt it impersonal and clinical for a much longer stay, especially the restaurant

  • Stayed: October 2011, travelled as a couple
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Thank OneCotswoldCouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, Manager at Crowne Plaza Manchester City Centre, responded to this reviewResponded 10 October 2011

Thank you for reviewing your resent stay at our hotel and your kind comments regarding your room and the comfortable beds. We appreciate your feedback as it helps us to maintain our high standards. I am pleased to hear that you enjoyed your stay and we look forward to welcoming you back to the City in the near future.

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Reviewed 9 October 2011

Booked a club room which was worth the extra to use the the club lounge complimentary drinks and canapes in the evening fantastic view over manchester and a leisurely continenal breakfast included in the price. We had a short walk to Victoria station and city centre in the evening we had tickets for MEN which was also a 5 min walk . Our room was very modern and comfortable

Stayed: August 2011, travelled as a couple
1  Thank jan1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, Manager at Crowne Plaza Manchester City Centre, responded to this reviewResponded 10 October 2011

Thank you for taking the time to review your resent stay at our hotel and your kind comments regarding your room and the Club Lounge. We greatly appreciate your feedback as it helps us to maintain our high standards. I am pleased to hear that you enjoyed your stay and we look forward to welcoming you back to the Crowne Plaza Manchester City Centre in the near future.

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Reviewed 8 October 2011

second time we stayed there on a Saturday evening, both times were very nice, rooms good, staff helpful. Breakfast very good

  • Stayed: September 2011, travelled as a couple
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Thank Southportlad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, Manager at Crowne Plaza Manchester City Centre, responded to this reviewResponded 10 October 2011

Thank you for taking the time to review your resent stay at our hotel, we greatly appreciate your feedback as it helps us to maintain our high standards. I am pleased to hear that you enjoyed your stay and look forward to welcoming you back to the Crowne Plaza Manchester City Centre in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Manchester City Centre

Address: 70 Shudehill, Manchester M4 4AF, England (Formerly Crowne Plaza Hotel Manchester City Centre)
Phone Number:
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Manchester
#9 Business Hotel in Manchester
#9 Family Hotel in Manchester
#12 Luxury Hotel in Manchester
Price Range: £78 - £276 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Manchester City Centre 4*
Number of rooms: 228
Official Description (provided by the hotel):
The Crowne Plaza Manchester City Centre is the hottest new hotel to land on the city in 2008. It is perfectly situated in the heart of Manchester in the trendy Northern Quarter, Victoria and Piccadilly Stations and Shudehill Tram and Bus Interchange are all within a short walking distance of this stunning new city centre hotel. The Crowne Plaza Manchester City Centre is ideally located within easy access to the MEN Arena, Manchester Central, the Printworks, Manchester Arndale Shopping Centre, Urbis, Manchester City and Manchester United football grounds. The Crowne Plaza Manchester City Centre has 228 luxurious bedrooms with one or two queen or king sized beds including Club Rooms, Junior and Presidential Suites, and a club floor with enhanced views and exclusive access to the top floor club lounge. The stylish rooms have superb contemporary bathrooms boasting separate bath and shower, LCD televisions and complimentary internet access. All guests have complimentary access to the gym which has a range of cardio-vascular equipment open 24 hours a day. The Glasshouse Bar and Restaurant is an ideal place to relax and unwind with a specialty cocktail or have dinner with colleagues or friends. The Crowne Plaza Manchester City Centre also offers nine modern and state-of-the art meeting rooms with a maximum capacity for up to 200 delegates with complimentary wireless internet access. Located right in the heart of Manchester on the edge of the captivating nightlife and excellent entertainment area including the trendy Northern Quarter, the hotel provides you with the gateway to what the city has to offer. With state of the art conference facilities and 228 individual bedroom experiences, every care has been taken to combine the edgy modern design of the building with contemporary luxury facilities. ... more   less 
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Also Known As:
Crowne Plaza Manchester
Manchester Crowne Plaza

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