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“Very impressed - lovely hotel.”

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Crowne Plaza Manchester City Centre
Ranked #16 of 118 Hotels in Manchester
Certificate of Excellence
Wigan, United Kingdom
Level 4 Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Very impressed - lovely hotel.”
Reviewed 27 January 2014

We booked a room here last Saturday and have to say I was pretty blown away by the parts of the hotel we used. We didn't use the bar or resteraunt so I can't really describe those properly, but the bar looked vibrant and seemed to have a good vibe. The reception was relatively minimalist but very stylish and the staff on the help desk were really helpful and obliging (we forgot toothbrushes, etc., which they happily supplied for us).

The rooms are the wow factor! In fairness, ours was a club room so not sure about standard, but would imagine that given the rest of the hotel, they would also be good.

Our room was spacious, ultra stylish and modern and clean with some lovely little touches to make you feel special. Attention to detail is obviously important and everything was laid out perfectly to impress upon arrival. Lovely bathroom too with a nice shower and bath.

The star was the bed. Massive and probably the most comfortable bed I’ve ever slept in. It was amazing! Had a perfect night’s sleep.

Other notable mentions are the club room on the 8th floor, which was perfect for relaxing for a couple of hours. Free coffee and drinks in the day, free alcoholic beverages between 6-8 and then decent continental breakfast in the morning. The staff in the club room also seemed to work really hard and were very polite and friendly - though they sometimes seemed to struggle to handle the volume of clients coming and going at busy times. Not their fault, just the logistics.

Also, check out the toilets in reception - I thought they were really cool and straight out of Bee Movie. Brilliant.

It's also woth noting that this is pretty much on the edge of the cool northern quarter and is 5 minutes walk from the Print Works and central attractions.

Made a special night even more special and would happily recommend it and stay there again (if and when I could afford to).

Well done Crowne Plazza.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andymook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review, 31 January 2014
Dear andymook,

Thank you for your review. I was delighted to read your positive comments about your experience, especially around the excellent service that you encountered in all areas of the hotel. I am happy that you had a relaxing stay.
Please be assured that all comments we receive at the Hotel are shared with the team.

I look forward to welcoming you back on the next occasion that you are in Manchester, and maybe you can enjoy a delicious meal in the Glasshouse Restaurant or one of our amazing cocktails.

Best Regards

Bob Fairweather
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Beaumaris, United Kingdom
Level 6 Contributor
129 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 27 January 2014

I stayed with my wife for 2 nights last weekend. Spotlessly clean, very friendly staff in the bar and on reception, and an upgrade to Club floor - result! Continental breakfast and canapés plus 24hr tea/coffee and alcoholic drinks after 6pm were a real bonus. Our room was ace with an extremely comfortable bed and proper blackout curtains - top notch! Good parking across the road and a brief walk into town (even briefer to the bars and restaurants of the Northern Quarter) makes this hotel my top choice for staying in Manchester.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andyhailsfromwales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review, 31 January 2014
Dear Guest,

My sincere thanks for taking the time to write such a great review of your stay at the Crowne Plaza Manchester City Centre. Needless to say, I was delighted to read your comments about the staff, the room and the position of the hotel.

I look forward to sharing this great feedback with all of the team and to welcoming you back soon.

Best regards

Bob Fairweather
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed 27 January 2014

Having stayed at the Crowne Plaza Manchester with a friend at the weekend. I just wanted to write and say what a lovely stay we had. The hotel is in great location and perfect for a city centre shopping trip. We enjoyed a delicious meal in the restaurant on one of the evenings and the breakfast buffet was perfect with lots of choice. We were also pleased to find all the meat was halal. The rooms are very comfortable and well equipped, I look forward to returning on our next visit!

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheRibeiros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review, 31 January 2014
I am so pleased to hear that you and your friend had a memorable time with us! Thank you so much for sharing your experiences here, and for your lovely comments about the restaurant food and the room.

I hope we will be welcoming you back soon.

Thank you again.

Bob Fairweather
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spalding, United Kingdom
Level 6 Contributor
189 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 26 January 2014 via mobile

Stayed for 2 nights in room 716 which is a brilliantly spacious family room with 2 double beds and ceiling to floor windows. Beds are comfy, toiletries and tea/coffee plentiful and the club room is really nice. My only complaint is that the food area in the club room is in the wrong place and it becomes a bit of a bun fight between 9 and 10am at the weekends. Will definitely stay again. Perfect location for the city centre.

Stayed January 2014
Helpful?
Thank EastbourneFamilyFour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review, 31 January 2014
Dear Guest,

Thank you for taking the time to share your kind comments following your most recent visit to the Crowne Plaza Manchester City Centre. We are delighted to hear that you enjoyed the room amenities, as well as indulging in a drink and breakfast in our Club Lounge.

I do appreciate your feedback about the breakfast setup in the Club Lounge and look forward to welcoming you at the Crowne Plaza again soon.

Kind regards

Bob Fairweather
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 January 2014

Having worked in many city centre hotels this is a great standard of hotel. Only stayed for one night, facilities and staff are great, rooms are modern and clean. Ideal location for the city centre and nightlife. Drinks are quite expensive so id recommend venturing out into local northern quarter if you fancy a tipple.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review, 31 January 2014
Dear Guest,
thank you very much for posting your lovely review. It is always a pleasure to hear great comments from someone who has been on the other side of the hotel business before.

I will be more than happy to pass your feedback on to all staff here at the hotel.

Best Regards

Bob Fairweather
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bury
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 January 2014 via mobile

We stayed here on 24/1/14 and from the minute I walked into the reception I was impressed. Check in was easy and comfortable, we entered the room and it was so impressive the bathroom was especially good. Bed was lovely and comfortable. Would stay here again

Stayed January 2014, travelled as a couple
Helpful?
Thank geordie701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review, 26 January 2014
Dear geordie701,

thank you for this wonderful review. We are all very happy to read your comments and to hear that you have enjoyed your time at the hotel and the service from our attentive staff.

We look forward to welcoming you back at the Crowne Plaza Manchester City Centre as soon as your travels permit.

Many thanks
Regards

Bob Fairweather
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huddersfield, United Kingdom
Level 6 Contributor
862 reviews
183 hotel reviews
common_n_hotel_reviews_1bd8 341 helpful votes
Reviewed 25 January 2014

Visited 23rd January for one night as a birthday treat, and found the both the hotel and staff excellent. A great location for popping in to the City and with parking opposite the hotel at £9.50 for 24 hours makes it a good price. We were upgraded to the eighth floor which also has the club lounge which is great with free canopies and drinks in the evenings and a buffet breakfast in the morning all inclusive. The receptionist in the club lounge was really helpful on directions to places and recommended the Sweet Mandarin Chinese restaurant close by that was excellent and saved a walk across to China Town. Room was excellent with a great view of Manchester
and the bed was very comfortable, so we both slept well. will definitely be back.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yorkie1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review, 26 January 2014
My sincere thanks for taking the time to write such a nice review of your stay at the Crowne Plaza Manchester City Centre. Needless to say, I was delighted to read your comments about the staff, the room, and I look forward to sharing this great feedback with all of the team.
Also, I was happy to learn that you enjoyed the amenities that come with our Executive Club rooms, such as the access to the Club Lounge for drinks and canapes and breakfast.

I am glad that you had a lovely, relaxing time while staying with us, and I hope that we'll have the opportunity to welcome you both back to our hotel soon.

Best Regards,

Bob Fairweather
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Manchester City Centre

Property: Crowne Plaza Manchester City Centre
Address: 70 Shudehill, Manchester M4 4AF, England (Formerly Crowne Plaza Hotel Manchester City Centre)
Phone Number:
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Manchester
#9 Business Hotel in Manchester
#9 Family Hotel in Manchester
#12 Luxury Hotel in Manchester
Price Range (Based on Average Rates): £
Hotel Class:4 star — Crowne Plaza Manchester City Centre 4*
Number of rooms: 228
Official Description (provided by the hotel):
The Crowne Plaza Manchester City Centre is the hottest new hotel to land on the city in 2008. It is perfectly situated in the heart of Manchester in the trendy Northern Quarter, Victoria and Piccadilly Stations and Shudehill Tram and Bus Interchange are all within a short walking distance of this stunning new city centre hotel. The Crowne Plaza Manchester City Centre is ideally located within easy access to the MEN Arena, Manchester Central, the Printworks, Manchester Arndale Shopping Centre, Urbis, Manchester City and Manchester United football grounds. The Crowne Plaza Manchester City Centre has 228 luxurious bedrooms with one or two queen or king sized beds including Club Rooms, Junior and Presidential Suites, and a club floor with enhanced views and exclusive access to the top floor club lounge. The stylish rooms have superb contemporary bathrooms boasting separate bath and shower, LCD televisions and complimentary internet access. All guests have complimentary access to the gym which has a range of cardio-vascular equipment open 24 hours a day. The Glasshouse Bar and Restaurant is an ideal place to relax and unwind with a specialty cocktail or have dinner with colleagues or friends. The Crowne Plaza Manchester City Centre also offers nine modern and state-of-the art meeting rooms with a maximum capacity for up to 200 delegates with complimentary wireless internet access. Located right in the heart of Manchester on the edge of the captivating nightlife and excellent entertainment area including the trendy Northern Quarter, the hotel provides you with the gateway to what the city has to offer. With state of the art conference facilities and 228 individual bedroom experiences, every care has been taken to combine the edgy modern design of the building with contemporary luxury facilities. ... more   less 
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Also Known As:
Crowne Plaza Manchester
Manchester Crowne Plaza

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