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“Good location for City visit, good standards throughout”

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Crowne Plaza Manchester City Centre
Ranked #17 of 121 Hotels in Manchester
Certificate of Excellence
Reviewed 17 August 2014

Decided to use this hotel to cash in some ICH reward points; really good move. Location is great for the City centre and access to busses and trams. Reception & check-in is swift with the room being available on arrival about one hour early (1pm) so that was pleasing after a three and a half hour drive. Rooms are kitted out to a good standard with comfortable beds, bath and shower, fridge, kettle, tea and coffee, hairdryer and decent TV set. One small point was we requested some extra tea and milk for the room; we got some of our request but lots of others with the milk being somewhat rationed. Not the end of the worlk but just missed that attention to detail.
Breakfast was good value at £11 and under 16's free. Choice is on par with most hotels such as cerals, pastry and cooked selection; some options are available on request such as poached eggs at no extra cost.
No onsite parking avaialble, instead the close by NCP Printworks carpark runs a deal for 12 to 24 hour stays costing £12 - be sure to validate your ticket at hotel reception though to get this deal saving £3.
I hadn't previously though about Manchester for a weekend or few days stay (being from the south) but it is well worth it with plenty to do and endless shopping (Arndale and Trafford Centre along with good street shopping) but I'll be returning sometime soon for sure.
Crowne Plazza will certainly on the list as a place to stay. Thanks.

  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank 40somethingboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this reviewResponded 19 August 2014

Thank you for taking the time to share your kind comments following your most recent visit to the Crowne Plaza Manchester City Centre.
We are delighted to hear that you enjoyed the room amenities, as well as indulging in our delicious breakfast in our restaurant. It is an immense pleasure to hear such kind words, please be assured that I have passed these on to the teams.
We look forward to welcoming you back soon.

Best Regards

Bob Fairweather
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,232 - 1,238 of 2,637 reviews

Reviewed 16 August 2014 via mobile

Very little complaints with hotel. Stayed a week during visit and overall would recommend.

Pros:
- Clean
- Located less than 5 minute walk to Arndale Mall and about 5-7 minute walk to Printworks, Manchester Victoria Station and the National Football Museum
- Within walking distance to lots of Manchester attractions and many pubs/restaurants
- Staff very friendly
- Good breakfast but expect the same food each day
- Stayed in double room and room is quite suitable

Cons:
- Free wifi is horrible (lucky to have 5 straight minutes with no interruptions)
- Shower stall very tiny
- Hotel restaurant has good food for dinner but very pricey

Overall I would come back if I ever had to come to Manchester again.

Stayed: August 2014
Thank Saverio B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this reviewResponded 17 August 2014

Dear Saverio B,
thank you for submitting your very detailed review of the Crowne Plaza Manchester. It is a pleasure to hear that you enjoyed some aspects of the hotel such as its surroundings, staff and food. I do appreciate the points you have brought up in regards to shower size and wifi connection.

Again, thank you for your feedback and I look forward to seeing you again soon.

Kind regards

Bob Fairweather
General Manager

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Reviewed 13 August 2014 via mobile

Stayed here for a family break for the school holidays.
The hotel is very modern and clean. Very good location if your arriving at Manchester Victoria. It's only 5 mins from the station. The hotel is also in a good location to visit the main heart of Manchester. Arndale Centre is only a 5 min walk and Northern Quarter about the same.
Family Rooms consist of 2 double beds are very spacious. They have ultra modern black and white decor and full length windows.
Breakfast was excellent and had a good selection to suit all tastes.
Staff were very helpful and checking/out was a breeze. They provided a map of the city and explained how to get around either on foot or by the free city centre shuttle buses.
Overall the Crowne Plaza is an excellent hotel and I would highly recommend a stay.

Stayed: August 2014, travelled with family
Thank Richard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this reviewResponded 15 August 2014

I am so pleased to hear that you and your family had a memorable stay with us! Thank you so much for sharing your experiences here, and for your lovely comments about the hotel, its surroundings and the staff.
I'll be pleased to pass your comments on to the team.

Kind regards

Bob Fairweather
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2014

This hotel is simply fantastic, we stayed here for my husbands birthday and after being out all day decided to try the glasshouse restaurant, the food was amazing and very well priced and the waiter David could not be more helpfull and friendly

  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Franhammy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this reviewResponded 15 August 2014

Thank you for taking the time to share your kind comments following your most recent visit to the Crowne Plaza Manchester City Centre.
We are delighted to hear that you enjoyed the hotel's surroundings, as well as indulging in a meal in our restaurant. It is an immense pleasure to hear such kind words, please be assured that I have passed these on to the teams.

We look forward to welcoming you back where a warm welcome will await you.

Best Regards

Bob Fairweather
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2014 via mobile

This hotel is absolutely amazing! We stayed here for my 30th birthday weekend. From the moment we arrived we were made to feel welcome.
We stayed in an Excecutive Suite on the 8th floor (a very kind upgrade from the front of house). Our room was stunning, with floor to ceiling windows and great views of the city. We had access to the Club Lounge where free alcoholic drinks and nibbles are served between 6 and 8pm. The measures are huge and it was just what we needed to start our night!
The staff are so warm and kind. Nothing was too much trouble. We ordered room service at 4am and within 15 minutes, we had a beautiful meal brought up to us. Mark was an exceptional host at the glasshouse bar, really engaging and a great conversation!
Our room was left in a very untidy state by us after a long night of celebrating. We went out to see the sights and on our return the room was spotless! Thank you!
We had originally wanted to stay in the Hilton (our usual choice) but it was fully booked so the Crowne Plaza was a last minute decision. We are so glad that we couldn't get a room in the Hilton as the Crowne Plaza is so much better!
We will definitely be staying here again, it is now our favourite hotel in the city centre.
Thank you to all of the hotel staff for making my birthday so memorable!

Stayed: August 2014, travelled as a couple
Thank Rachel O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this reviewResponded 15 August 2014

I would like to thank you for choosing to stay with us on this occasion and to prefer us to other hotels in the area.
I will be more than happy to pass your feedback on to the whole team here at the Crowne Plaza Manchester City Centre, I am glad that we made your stay memorable.

I hope to welcome you back soon.

Regards

Bob Fairweather
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2014

This is one of our most favourite hotels in Manchester, we have been staying here since the hotel opened. It is close to the buzzing Northern Quarter bars and restaurants and a short walk from the Arndale Shopping areas...The rooms are spacious, we would recommend the executive club rooms with lounge access!! We cannot speak highly enough of the staff including Gill, Andrea, Juliette - who always go over and above the call of duty to ensure our stay is special and we have to mention the lovely Sara - who is always a delight at service!! Our home from home in the City - fab!

  • Stayed: May 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Eldautd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this reviewResponded 15 August 2014

Dear Eldautd,
thank you very much for your lovely comments. It is always a pleasure to receive great feedback like yours on some of our members of staff.
I will certainly pass your comments on to them and we all look forward to welcoming you back soon.

Kind regards

Bob Fairweather
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2014 via mobile

Location of this hotel is excellent. Not far from the shops. The Christmas markets were on in city centre which in itself was wonderful. Staff were pleasant. Breakfast was standard enough. Very functional hotel for a base to the city . Will defiantly return.

Stayed: December 2013
Thank Bawnnew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this reviewResponded 8 August 2014

I was delighted to read of your positive comments about your stay especially around the excellent service that you received at the hotel from our staff.

We will all be happy to welcome you again soon.

Best Regards

Bob Fairweather
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Manchester City Centre

Address: 70 Shudehill, Manchester M4 4AF, England (Formerly Crowne Plaza Hotel Manchester City Centre)
Phone Number:
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Manchester
#6 Family Hotel in Manchester
#9 Business Hotel in Manchester
#12 Luxury Hotel in Manchester
Price Range: £77 - £214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Manchester City Centre 4*
Number of rooms: 228
Official Description (provided by the hotel):
The Crowne Plaza Manchester City Centre is the hottest new hotel to land on the city in 2008. It is perfectly situated in the heart of Manchester in the trendy Northern Quarter, Victoria and Piccadilly Stations and Shudehill Tram and Bus Interchange are all within a short walking distance of this stunning new city centre hotel. The Crowne Plaza Manchester City Centre is ideally located within easy access to the MEN Arena, Manchester Central, the Printworks, Manchester Arndale Shopping Centre, Urbis, Manchester City and Manchester United football grounds. The Crowne Plaza Manchester City Centre has 228 luxurious bedrooms with one or two queen or king sized beds including Club Rooms, Junior and Presidential Suites, and a club floor with enhanced views and exclusive access to the top floor club lounge. The stylish rooms have superb contemporary bathrooms boasting separate bath and shower, LCD televisions and complimentary internet access. All guests have complimentary access to the gym which has a range of cardio-vascular equipment open 24 hours a day. The Glasshouse Bar and Restaurant is an ideal place to relax and unwind with a specialty cocktail or have dinner with colleagues or friends. The Crowne Plaza Manchester City Centre also offers nine modern and state-of-the art meeting rooms with a maximum capacity for up to 200 delegates with complimentary wireless internet access. Located right in the heart of Manchester on the edge of the captivating nightlife and excellent entertainment area including the trendy Northern Quarter, the hotel provides you with the gateway to what the city has to offer. With state of the art conference facilities and 228 individual bedroom experiences, every care has been taken to combine the edgy modern design of the building with contemporary luxury facilities. ... more   less 
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Also Known As:
Crowne Plaza Manchester
Manchester Crowne Plaza

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