The review is long overdue but I stayed here in Dec 2013 with 8 members of my family as we were on a shopping trip with a travel company. At the time of staying I had nothing wrong with the hotel it was the after part. Unfortunately I left behind my mothers Xmas present which was a £90 bottle of Dior perfume I was stayin in the room with my mother and didn't want her to see it so left it under the small ledges beside the bed where the lamps are in a hollister bag which stick out a bit as most people know they ave a man's body on them! Anyways was home 2 days when I realised I had forgotten the bag so rang the hotel to see if it was left cannot remember who I was talking to the first time but they said they would check and ring me back never got a phone call back. So my mam's friend is a police woman and she rang the hotel herself she was told that they would ask the person who was cleaning the room that day when she returned to work if the bag was left in the room and get back to her. The hotel didn't even return the police woman's phone call!! So I tried the hotel again a week later this time I asked to speak to the manager who I was told was not available but I got speaking to the Food Manager explained my case she checked the log book were the cleaning staff are suppose to write in Any left behind items but nothing was recorded. She also said the person who cleaned the room had not being back to work yet so they didn't get asking them yet. It's now August 2014 I am still waiting for a call!!! I also rang the bus company just to double check I didn't leave the bag on it but I am 100% sure it was in the room and they told me
nothing had being left on the bus. Long a short of it let's say I won't be returning to that hotel. Appalling customer service
- Official Description (provided by the hotel):
- You'll be up, up and away before you know it with a stay at the Premier Inn Manchester Airport South. Right on the spot for a flying visit, it's also a handy base for exploring Cheshire, Manchester and the Peak District. Only 2 miles from the airport, it's easy to get to the terminal with affordable shuttle buses and taxi pick-ups. All our twin and family rooms have two extra-comfy double beds and pod-style showers, and there's a tasty restaurant on site too. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Southall Travel, Premier Inn, TripOnline SA, Evoline ltd and Cancelon so you can book your Premier Inn Manchester Airport (M56/J6) Runger Lane South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Premier Inn Manchester Airport Hotel Manchester