In May 2010 I made a reservation through Manchester Marketing Portal who booked an apartment for 4 nights in September 2010.
Two weeks before departure I rang to pay and confirm the booking in full. I was told they had NO reservation, on further investigation after to trying to secure another apartment they advised me I could take a larger apartment at a cost approaching £1000.
They then admitted a day later to finding the booking but had sold the original building, or more likely it had been repossessed by the building society.
I received no apology and the Management were extremely un-professional, if this is the level of service you expect in 2010, stay at home.More
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