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“Fabulous hotel, wish we had more time!” 4 of 5 bubbles
Review of Velvet

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Velvet
Ranked #8 of 115 Hotels in Manchester
Certificate of Excellence
GreenLeadersSilver level
Manchester, United Kingdom
1 review
“Fabulous hotel, wish we had more time!”
4 of 5 bubbles Reviewed 24 May 2011

Fantastic hotel, room was gorgeous, and the bath fantastic. Spent our first two nights as a wedded couple there. Staff were more than helpful, Mohamed was great!!! missed breakfast first morning, but second morning food was almost perfect (eggs a little over cooked), but nothing could spoil our stay. Perfect location. would stay there again. Only problem, wifi didn't work

  • Stayed May 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KandEMcGrath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (321)
Date | Rating
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English first
Leicester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 22 May 2011

I found Velvet here on Trip Advisor and stayed with them for a mid week conference. The central location was perfect for me. I also wanted to stay somewhere with a bit of soul and the place certainly had that. Being on canal st meant that even though it was Monday night, I had somewhere really lovely with a bit of life to entertain work colleagues. Things also calmed down at a decent time so that when I did need to sleep that wasnt a problem. I would imagine that this is probably NOT the case at the weekend though!
The room was spacious and decadently decorated and there were lovely little touches like a turn down service and a welcome tray... and (my favourite) a rubber duck on the towels in the bathroom. The restaurant and bar downstairs are both fitted out in the same sort of style and the menus were great.
The service was fantastic. Really friendly guys on reception and nothing was too much trouble.
Only bug bears - steep stairs on the way in.. bit tricky with luggage, although they did offer to carry it for me! And also, I asked for a quiet room and was placed close to reception so heard quite a bit of noise early in the morning as people were checking out.
Apart from that, lovely. I'd recommend this place to anyone looking for a cute and quirky boutique hotel.

  • Stayed May 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank England_Prevails
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
125 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 297 helpful votes
2 of 5 bubbles Reviewed 14 May 2011

Our recent stay here was based almost exclusively on the glowing reports of my fellow TripAdvisor contributors, and for the first time ever we could not see where the enthusiasm comes from.
The rooms themselves (2 balcony rooms, 1 suite) were acceptable, but hardly luxury. Yes, they were clean, tidy and not too old, but that's as it should be, surely.
A key point when booking was the wifi, so it was galling to have the service unavailable for most of the 2 nights stay. The reception desk was also unattended for long periods , including one lengthy and fruitless wait for a duplicate key. Delivery men with fresh flowers came and went, but not a sign of staff.
Finally, despite what the management will tell you, noise from street bars is an issue, even in the top floor suites.
I certainly would not stay here again and could not in all conscience recommend it.

  • Stayed May 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank Richard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VelvetHotel, Owner at Velvet, responded to this review, 1 June 2011
Dear Guest,

I am sorry we did not turn out to be what you expected. We are a small, privately owned hotel with it's own personality and therefore we may not be a perfect fit for everybody.

We did indeed have an intermittent problem with wi-fi. We provide wi-fi for our guests free of charge and occasionally, as with all things technical, it doesn't always work. we got our IT guys onto it straight away and it was sorted as soon as they could.

Can I say that "management" has never denied that there may be external noise, we are in a 24hr city after all, but noise is such a subjective issue as you can see from other recent reviews.

Kind regards
Mark Cain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester
2 reviews
5 of 5 bubbles Reviewed 11 May 2011

Hi

I originally stayed at Velvet a couple of years ago and gave it a glowing praise. After having stayed at the weekend again everything was pretty much perfect. As other reviewers have mentioned it's the little touches that make it so from being shown to your room, the tea and biscuits upon arrival, a complimentary drinks voucher, the turn down of the room later with chocolates and even the magazines in the room. The service just asks for you to return and I definitely will. I've stayed in most decent hotels in Manchester and Velvet definitely is among the best and I'd say among the best anywhere I've stayed. It's just a lovely stay so thanks again to the staff and owners and again I'LL BE BACK.

  • Stayed May 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank crazyjohn80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna, Austria
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 bubbles Reviewed 8 May 2011

I stayed at the Velvet for two nights during the easter weekend. The guy at the reception was very friendly, however, the rest of the staff was disappointing. The Suite we had was fashionable but somewhat run down. Breakfast buffet (not included in our rate) was disappointing and way too expensive. The worst of all was that the music of the club downstairs in the same building of the hotel "drummed" you through the night - even in the Suite at the top of the building! Don't get me wrong - it was good music and the club is great. However, if you want some sleep - just forget it!

  • Stayed April 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank pinkelvis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VelvetHotel, Owner at Velvet, responded to this review, 1 June 2011
Can I ask all guests to read this and the previous review when considering noise issues.
This guest stayed at the top of the building, 4 floors above the bar and found it noisy, and the previous guest was on the floor directly above the bar and they slept well!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 8 May 2011

I booked this hotel for my boyfriends birthday, as we do regularly go down to Manchester, i had never noticed this hotel before i came across it on here and noticed it was ranked no.1 and was right on Canal street, where we normally go for the bars and clubs.

We stayed a Saturday/Sunday night and had booked "the clubbers" package. Our room was right above the bar below (which was clearly stated on the website! To be honest the both of us didn't feel it would have prevented anyone getting to sleep but i suppose everyone is different, upon arrival we were shown to our room, number 14. Then one of the hotel staff brought our welcome tray into the room which consisted of cookies, shortbread, and because we booked the clubbers package a big lovely bottle of bubbly. The thing that really impressed me the most was all the little extras, which are hard to come by these days with all the big hotel chains, but we got complimentary turn down service, chocolate on pillow and luxury toiletries, we even had FRESH milk none of these silly sachets!

We will definitely be staying in this hotel again but next time would love to opt for the balcony room (if its the summer) or if we can afford it the Penthouse, which looks fab!

We are currently in discussion of booking this hotel for somepoint in June, can't wait to return!

  • Stayed February 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wullie_C1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 1 May 2011

Overall loved this hotel. Extremely friendly staff and lovely spacious room. Lots of nice attention to detail such as complimentary biscuits, fresh ice, lemon and lime daily. I mini bar/fridge and a variety of glasses to a making your own drinks. Plus very comfortable bed and a fabulous bathroom with twin sinks and showers.
Only small niggles - we had a skylight window with a blind. The bed was directly underneath. Unfortunately the blinds do not block out the sunlight properly.
Plus a night there are a few men outside who may have been looking for business.
Plus overall I loved this hotel, would certainly stay again and recommend it to anyone.
Well worth the money.

  • Stayed April 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank GG43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VelvetHotel, Owner at Velvet, responded to this review, 1 June 2011
Dear Guest,

I would just like to say, in case anyone gets the wrong idea, the only gentlemen outside looking for business would have been taxi drivers!

Kind regards
Mark Cain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Velvet

Property: Velvet
Address: 2 Canal Street, Manchester M1 3HE, England
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Green Hotel in Manchester
#2 Business Hotel in Manchester
#5 Romantic Hotel in Manchester
#7 Luxury Hotel in Manchester
#23 Family Hotel in Manchester
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Velvet 4*
Number of rooms: 19
Official Description (provided by the hotel):
The chic Velvet Hotel on Canal Street opened in April 2009. It has 19 air-conditioned, decadent boudoirs with free Wi-Fi access and distinctive, modern designs. Velvet Manchester is well connected to Canal Street's Cafe Society. It is a premiere venue in which to eat and drink, relax or party, and has friendly, discreet service.The individual, stylish rooms have digital TV, an iPod docking station, Burt’s Bees toiletries and an in-room 'cocktail and canapé' packages, and more.Continental and full English breakfasts feature locally sourced ingredients and are served in the basement-level Velvet Restaurant (at an additional cost). ... more   less 
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Also Known As:
Velvet Hotel Manchester

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