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“Too dear at a fiver a night!”
Review of Velvet

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Velvet
Ranked #9 of 120 Hotels in Manchester
Certificate of Excellence
GreenLeadersSilver level
Reviewed 8 June 2014

Where do we start?

There is a few of these places springing up that seem to masquerade a tired and jaded opulence as something fashionable ...but it really isn't. It's an excuse to knock up old warehouses into hotel rooms with paper thin plasterboard walls and fill them full of fibreboard repro "tk maxx" antiques that give the owners an excuse to not dust as it adds to the "ambience" ..but those are the BEST bits....oh and the bed and pillows WERE comfortable, and tea, coffee lemon and ice in the rooms were a nice touch..but there it sadly ends.

Breakfast should be included in the price of course ...its passable, but nothing special and after all these rooms are EXPENSIVE by Manchester centre standards ....

Now the bad bits ...We booked 3 weeks before for a certain room, but they never seem to have any of them free...it's sort of a "come down and we will sort something nice for you" ....which just doesn't cut it. The room was a decent size, the bed was sadly very "wobby" and creaked if you so much as sat up ...one of the 4 posts was tilting at an angle, so I am guessing its ready to snap underneath ....but i wasnt in the mood for woodwork. Tray charge is £4 a throw , which is a bit nasty as the food and drinks you are ordering are already marked up stratospherically. One of the windows in the room was wedged closed. the other it took both of us swinging on it to get it an inch open ...presumably to deter smokers ....which it obvously didnt as the corridor stank of ganja.

Walls ...Walls? ...don't get me started...they are like tracing paper...on one side we had a young couple having sex and shortly after they started fighting and the reception had to come up as he was threatening to "hit her again if she didnt shut up" ...yes, it was like being in the same room. We could hear everything., anyway they seemed to patch it up, but just as we were getting to sleep the "clubbers" came in around 2-3am ...and preceded to laugh and scream almost all night ...yep. The bar noise sounds like you are at a table down there, so its a toss up which is the most annoying. But yeah, it just don't work. Staff seemed friendly enough, but obviously well programmed by management to "smile and do nowt" ...which sadly is standard service these days.

Got so fed up at one stage, i went outside for a smoke, only to be availed by a ruck between 2 taxi drivers and a couple of drag queens, one of which had thrown up in his car. Do i have a "victorian" attitude to fun ...no! ..I can just think of better ways to spend £200 to get the same ambience ...you know like curled up in a urine-pooled doorway drinking paint thinner..honestly it was that bad.

...and just WHAT is the deal with this £50 charge on your card on TOP of your room charge, then they refund you ...or do they ...I had to call my bank to make sure, no-one seems to know ...what is it a stealth charge? ...I mean, when i asked they said it was any room service i might want...when i said i didnt need any or would pay at the time i was told it was in case of "room damage" LOL ...Well you can bet i took plenty of photos of the wonky bed, toilet seat falling off, cupboard doors loose and window that would fall forward if you pulled it.

Is this what you want? ...Do you go to a hotel to gather evidence as you FEEL from the outset they are going to "shaft" you ...its hardly comfortable ....Our package include 2 FREE cocktails ...which you have to ask for over and over ....giving away stuff they promised you is NOT high on their agenda.

I cannot believe the good ratings it gets on here ...It's either peoples acceptance levels in Manchester have gone through the floor or they have all their mates posting reviews for a cheap room.

Result Tacky, Overpriced. AVOID

My wife wants me to add as well the TV remote didn't work, and room service/cleaner asked did we want anything at 10pm as well ...(strange)

Dont bother complaining ...you wont get a reply ...they know once they have your dough, your not coming back anyway.

angry? ...well I am ....I feel i have been ripped off and sold a lie ...and so will you

Room Tip: Find another Hotel
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  • Stayed: May 2014, travelled as a couple
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11  Thank Gemmanc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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973 - 979 of 1,791 reviews

Reviewed 5 June 2014

Stayed a night in April, great location next to the canal (situated on Canal Street) huge, comfortable room, lovely comfy huge bed, surprisingly quiet though we were next to reception and the stairs - watch out for the unexpected 4th step from the bottom!! Having a night cap in the bar was a great way to end our evening of Manchester site-seeing. We parked over the road at the NCP for about £18.

  • Stayed: April 2014, travelled as a couple
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Thank Dumpers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014

Love this hotel! Exquisite rooms, fantastic service, warm welcome, lovely staff. Stayed 2 nights on a clubbers package but bar noise was minimal. So much better than a faceless chain hotel. Lovely touches, everything thought of. Breakfast was gorgeous. Have seen other reviews about noise and yes you could hear talking etc but it's a hotel - nothing that disturbed or detracted. Would definitely recommend and we are looking forward to going again. Thank you Velvet for a fabulous weekend.

  • Stayed: June 2014
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Thank Caeryn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2014

A nice enough hotel, but pricey for what you get. The rooms were very nice, but it was possible to hear the people next door and the TV programme they were watching, as well as the staff on the reception desk talking. For the price charged, breakfast should be included. Close to all central Manchester attractions, and the station.

  • Stayed: May 2014, travelled as a couple
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4  Thank Larramus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014 via mobile

Stayed in the penthouse room and all I can as is wow. Beautiful room and the staff were lovely.
Everything well appointed and lovely split level. Lovely and clean.
Will definitely be staying again as it is in a great location and I have stayed in quite a few different Manchester hotels but this one is very unique and special.

Stayed: January 2014, travelled as a couple
Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2014

Great location,lovely decor and ambience....touchs as sweets in your room...tea/coofee/and cookies brought on a tray on arrival.Staff friendly and hardworking. Food ..well breakfast was amazing eggs benedict,,but the dinner mains were poor and as they ran out of mint..no mojitos..!
But the biggy is the noisy,,very noisy air con...drove us scatty...so opened the window.Reported it to staff and overheard others doing the same who got the same reply"thats just how all our airon works ! Well get it sorted and we will return...and hopefully get a nights sleep.!

Room Tip: all rooms are indivdually themed and are lovely.But bring earplugs until they fix the aircon
See more room tips
  • Stayed: May 2014, travelled as a couple
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    • Cleanliness
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Thank ruthBallymena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2014

We cannot think of any thing that could be improved on. Service excellent - suitcase placed in room for us and nice touch of quick guide to room and complimentary drinks tray and turn down service, the room(22) medium in size was really well appointed and individual with everything you could want. Everywhere spotless. We have stayed in quite a few hotels and must say this one beats most on all counts. We had a bit of a pain trying to park but the charity run was on so most streets were closed but that's not the fault of the hotel. Highly recommended.
Stayed 18th May

  • Stayed: May 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank John_bNottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Velvet

Address: 2 Canal Street, Manchester M1 3HE, England
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Green Hotel in Manchester
#2 Business Hotel in Manchester
#5 Romantic Hotel in Manchester
#8 Luxury Hotel in Manchester
#23 Family Hotel in Manchester
Price Range: £98 - £282 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Velvet 4*
Number of rooms: 19
Official Description (provided by the hotel):
The chic Velvet Hotel on Canal Street opened in April 2009. It has 19 air-conditioned, decadent boudoirs with free Wi-Fi access and distinctive, modern designs. Velvet Manchester is well connected to Canal Street's Cafe Society. It is a premiere venue in which to eat and drink, relax or party, and has friendly, discreet service.The individual, stylish rooms have digital TV, an iPod docking station, Burt’s Bees toiletries and an in-room 'cocktail and canapé' packages, and more.Continental and full English breakfasts feature locally sourced ingredients and are served in the basement-level Velvet Restaurant (at an additional cost). ... more   less 
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Also Known As:
Velvet Hotel Manchester

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