This hotel is significantly overrated. Our Friday night check in procedure was horrendous. Arriving late at around 9pm, following check-in the nightporter/receptionist thought it would be a good idea to provide a tour of our room and its features. Totally over the top and totally unecessary - funnily enough I have stayed in hotels before and can work the light in the bathroom! At 10.30pm, we were then subjected to a visit from housekeeping - what sort of a hotel sends housekeeping around at this time? The procedure was repeated on the saturday night at 9.30pm! Absolutely ridiculous. On the Friday night, the nightporter called the room no fewer than three times - trying to foist upon us a complimentary bottle of "champagne" which I had already declined for the evening. When I did take this on the Saturday night, I would not describe it as "champagne" in the conventional sense of a Moet & Chandon. To top it all off, my room door (no. 14) opened onto reception, it was freezing cold and also it was perched above a noisy bar. Bed also very creaky and uncomfortable. Room service limited to cold sandwiches after 10pm! All in all a poor experience. I did make these points to the receptionist on checkout who merely shrugged and offered no form of apology or discount. If you are going to Manchester I seriously recommend either the Hilton or another hotel - this place has a long way to go to achieve the No. 1 status!
- Official Description (provided by the hotel):
- The chic Velvet Hotel on Canal Street opened in April 2009. It has 19 air-conditioned, decadent boudoirs with free Wi-Fi access and distinctive, modern designs. Velvet Manchester is well connected to Canal Street's Cafe Society. It is a premiere venue in which to eat and drink, relax or party, and has friendly, discreet service.The individual, stylish rooms have digital TV, an iPod docking station, Burt’s Bees toiletries and an in-room 'cocktail and canapé' packages, and more.Continental and full English breakfasts feature locally sourced ingredients and are served in the basement-level Velvet Restaurant (at an additional cost). ... more less
- Reservation Options:
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- Also Known As:
- Velvet Hotel Manchester