We were going to a concert at the MEN so location was fantastic as hotel is just across the road. Arndale Centre is only a few minutes walk from the hotel.
Staff at reception were excellent, welcoming and friendly from the moment we arrived. Our room was lovely, we had a suite. The suite was very spacious with a separate seating area with TV, bathroom was very large with a separate shower.
The food in the restaurant was lovely, couldn't fault it but shame the same couldn't be said about the restaurant staff. We asked for a table at around 1815, restaurant was only a quarter full, we were told all tables were booked and it would be well over an hour before we could be accommodated. Stood our ground and were then told we could be "squeezed in" another member of staff appeared and said there was no way we could be accommodated. Reception had said no need to book a table so we stood our ground again and strangely enough they managed to "squeeze" us in, only after futher trying to put us off by saying that we would have to wait a very long time for food!
We were in the restaurant for an hour, during that time no other customers were shown to tables! When we left there were less people in the restaurant than when we arrived, so who knows what happened to everyone that had booked a table! It was almost like we were an inconvenience, I asked for a glass of iced water and was brought a glass of ice with no water!
At breakfast the next morning we were shown immediately to a table and asked if we wanted tea or coffee, which didn't arrive! So we asked again, two staff members then proceeded to have a full blown argument right in front of us as to whose fault it was that our tea and coffee and not arrived. Seems entertainment at breakfast is included in the price!
Really liked the hotel and the location but not so sure I would endure the restaurant again, shame as the food was lovely.
- Official Description (provided by the hotel):
- Guest staying at this vibrant Manchester hotel enjoy the comfort of one of our 252 rooms and suites amid the bustle of the city centre. Across the street from the Arena, our convenient location puts leisure and corporate travellers in walking distance of premier attractions and business holdings. On-site dining and fitness facilities complete the comforts of the Park Inn by Radisson Manchester City Centre. Round out your stay with a workout or spa treatment at the hotel's health club and a tasty meal in the hotel's RBG restaurant. Guests can find parking at the National Car Park (NCP) directly opposite the hotel, which offers a discount for hotel guests ... more less
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- Also Known As:
- Park Inn By Radisson Manchester Victoria Hotel Manchester
- Park Inn Manchester