I had my reservation booked and was hoping to stay at this hotel for a few nights in March. On my first night of arrival, they could not find my booking. Even with a print out of my actual booking, they advised that it was not on their system and as they were fully booked, they would not accommodate me. After some further questions from me, the receptionist appeared completely unsympathetic to their issue. I had to find another hotel for the night.
Unfriendly and unhelpful staff. Note that if you want to know that you are booked into this hotel, regardless of you having a confirmation that you are booked in, I would recommend you either call the hotel to check again or have another hotel in mind in case you face the same 'system glitch' as I did.
- Official Description (provided by the hotel):
- The Holiday Inn Express Manchester City Centre Oxford Road is an ideal hotel to stay if you are in Manchester for business or pleasure. Located next to Oxford Road train station the hotel has a central location with the main shopping area only 10 minutes walk away. Situated in the vibrant Oxford Road part of Manchester it is next to both the University of Manchester and Manchester Metropolitan University.Transport links are very good to both Manchester United and Manchester City as well as the National Football Museum, Palace and Opera House theatres and the Museum of Science and Industry. The hotel offers inclusive breakfast and all rooms have High Speed Internet Access as well as air conditioning, tea and coffee facilities, hair dryer and choice of pillows. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Manchester Cc-Oxford Road Hotel Manchester