Stayed here on the 25th October as I needed to be nearby the next day. The website didn't mention that the FT stands for Freight Terminal, if it wasn't for an access road, it would be right on top of the freight terminal. This side of the airport is a noisy 24 hour facility and my room overlooked it. I didn't get a good nights sleep because of the constant noise of fork lifts and heavy plant. In the morning I mentioned this to a member of staff, especially since they reminded me about the 'good nights sleep guarantee'. They dismissed my complaint with a 'well it is next door to an airport, what can we do'. I wasn't asking for a refund, I was just responding to the 'Was everything alright with your stay?' question. I know I was staying next to an airport, but the main noise falls silent during certain hours. It's unfortunate this place is next to what is effectively a 24/7 distribution centre
Premier Inn emailed me their standard survey request and I filled this in with all the details about my stay, including my complaint about the noise and the dismissal from the staff member. Guess what? Nothing back from them. I guess they really do 'take customer feedback seriously'
- Official Description (provided by the hotel):
- Get great top-floor views of the runway or head around the corner to the Runway Visitor Park ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Odigeo and Premier Inn so you can book your Premier Inn Manchester Airport (M56/J6) Runger Lane North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Premier Inn Manchester Airport (Ft) Hotel Manchester