Stayed here before I flew out to St.Lucia. It was the cheapest option with airport parking. Never Again, I will choose Bewleys or Hilton. This was down to a member of staff who spoke to me like I was a common criminal.
We hate at the hotel and thought that the meal would be added to our room as we gave our room number on arrival and was seated. When we left the restarant and went to our room, I was contacted by phone and ordered to pay the bill immediately. I needed a shower and asked if the bill could be placed on my room account. The girl was rude and insisted that I paid right away. I didn't and paid the bill in the moment with no hassle. All i will say is the girl in question needs to improve her customer service skills. Speaking to guests in an abrupt manner will lose you revenue. In addition, the Jet Parks are pretty poor and require urgent repair. Pot holes and the 15 minute wait just adds to the issues I faced.More
- Free Wifi
- Breakfast included