My partner and I stopped one night at this hotel, we when to the restaurant for an evening meal, we where told by the waitress " sorry we don't have any burgers left" we ordered mushroom soup, when it arrived my partners soup was thick and creamy, mine was the consistency of tap water and tasted like tap water, I called the waitress to ask her to change it to which she said I'm sorry we don't have any soup left, to which explained why mine was like tap water it had been watered down to make 2 portions, they where not clever enough to water both the soups so they atleast looked and tasted the same. I had to have another starter which was ok. In the room it was like sleeping with a washing machine a loud whirling noise was coming from directly above us which was the roof and the air conditioning units, it lasted all night, when leaving I told the receptionist who told me I wasn't that close to the air conditioning units they are a couple of doors down but I am sorry you didn't enjoy your stay. I was made to feel I was not being truthful, I have stayed at this hotel before the last being in October 2013 where I was given fish that smelt awful and made me ill, again the customer service was awful even when I had an email from the manager telling me he would be in touch it's now January 2014 and I'm still waiting. I will not stay at this hotel again I will stay at other premier inn hotels just not this one.
- Official Description (provided by the hotel):
- Get great top-floor views of the runway or head around the corner to the Runway Visitor Park ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Premier Inn, Booking.com, Odigeo and Agoda so you can book your Premier Inn Manchester Airport (M56/J6) Runger Lane North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Premier Inn Manchester Airport (Ft) Hotel Manchester