I stayed here recently as part of a Celtic Tours coach trip, we arrived Saturday 2nd August evening time and were by a male & female who handed out our keys. The female was extremely rude to the older members of the party which was very unnecessary. The pick up time for the following day had been brought forward by an hour which did not suit the staff! They said they had not been notified and that we could only come for breakfast on Sunday at 8pm. Some of the older members said they were diabetic and needed to eat when they woke. The female said that was not her problem and take it up with Celtic Tours. As we were departing at 8:30am one guest said she needed more time for breakfast, the female said that she could come down but she would not be served and would be turned away. Her manner was extremely rude and unaccommodating. This was my first stay at a Bewley's hotel and I may not return. I found the bar staff surly and abrupt so we left and ate in the hotel next door. The cleaning staff were very friendly and helpful. The reception on check out on Monday morning was also surly and abrupt. Very unfortunate as the hotel is nice and bedrooms are clean and comfortable.
- Official Description (provided by the hotel):
- Clayton Hotel Manchester Airport (formerly Bewleys Hotel) is located just minutes from terminals one and three of Manchester Airport. A complimentary shuttle service to both the airport and train stations is also provided for added convenience. Quality and value in warm friendly surroundings is what this stylish hotel is all about. ... more less
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- Also Known As:
- Bewleys Hotel Manchester
- Airport Bewleys Hotel Manchester