This hotel came as part of a Sports Package from Thomas Cook. The only way for us to get tickets to see Manchester United play on 16 August just gone.
We arrived at the hotel at around 11:30 am, as I proceeded to check-in and gave them my name, I was met with an unfriendly response: "You can't check-in until 2 o'clock", without any emotion or any kind of friendly gesture.. We weren't too bothered by that, as we needed to hurry for the football match.
Once back at the hotel the check-in process was ok and we got our room.
The room was nice, with a clean bathroom and a comfortable bed.
The room included breakfast, so in the morning we proceeded to the restaurant, where we were told to take a table anywhere in the restaurant and help ourselves to the buffet breakfast.
When we found a table to have our breakfast we were told that we couldn't sit there, as they those tables were for dinner !!??
Breakfast itself was ok, but the kitchen couldn't keep up with demand and often trays were empty and had to be asked for.
The restaurant itself looked dowdy to me and could do with a make-over. Everything was decorated in various shades of brown; not of this time anymore...
Members of staff were ok, but I wouldn't say very friendly or trying to provide an excellent experience.
I would only stay at this hotel again if nothing else was available.
The location is good if you require the airport, but if the town center is your destination, it is not.
- Official Description (provided by the hotel):
- Clayton Hotel Manchester Airport (formerly Bewleys Hotel) is located just minutes from terminals one and three of Manchester Airport. A complimentary shuttle service to both the airport and train stations is also provided for added convenience. Quality and value in warm friendly surroundings is what this stylish hotel is all about. ... more less
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- Also Known As:
- Bewleys Hotel Manchester
- Airport Bewleys Hotel Manchester