The lady on reception who booked us in was having attitude issues unfortunately, she managed to get our credit card declined by manually processing the card instead of using the chip and pin format the hotel is set up for. A lengthy call to the bank later and the issue was resolved, the free wifi that is advertised was not working and there was no interest in it being sorted.
The rooms were fine, and the lift over to the terminal was fine, the waitress in the restaurant was superb and they were really children friendly and focused, couldn't fault them.
Overall, the price saving over other hotels was irrelevent given the issues we had, I suppose you do get what you pay for.
- Official Description (provided by the hotel):
- Clayton Hotel Manchester Airport (formerly Bewleys Hotel) is located just minutes from terminals one and three of Manchester Airport. A complimentary shuttle service to both the airport and train stations is also provided for added convenience. Quality and value in warm friendly surroundings is what this stylish hotel is all about. ... more less
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- Also Known As:
- Bewleys Hotel Manchester
- Airport Bewleys Hotel Manchester