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The Midland
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Reviews (5,417)
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3,082
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Show reviews that mention
All reviewsmr coopersafternoon teaq hotelsoctagon loungebeautiful hotelsuperior roomfantastic staymini barreception areacentral manchestersaturday nightlovely roomcooked breakfastcity centrestayed for one nightmember of staffmidlands
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4,661 - 4,666 of 5,417 reviews
Reviewed 19 October 2011

Once again we had a very enjoyable stay at the Midland. Checking in was quick at 3pm on a Friday and the staff were welcoming. Our double room was a good size, it was very clean and comfortable. The bathroom was on the small side but the shower was great, very powerful. In the evening we had drinks in the lounge area which has a lovely relaxing atmoshphere, with the pianist playing in the background (Sat night). The breakfast had a good choice of cooked or continental style food and wasn't too busy around 8am. We are looking forward to our next visit in November!

  • Stayed: October 2011, travelled as a couple
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1  Thank Bluemountain69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerManchester, General Manager at The Midland, responded to this reviewResponded 21 October 2011

Dear Bluemountain69,

Thank you again for taking the time to review The Midland and for your ongoing and loyal custom it is appreciated. It appears that we are consistently delivering for you in your favourite hotel in Manchester and would be delighted to do so for many more of your visits to us in the future.

Thank you once again and please let me know in advance of your next stay with us so I can say hello whilst you are here.

Kind regards

Paul Bayliss MBE
Resident Manager
The Midland

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2011

Fantastic hotel, receptionist was very welcoming, room was amazing, and a wonderful breakfast, highly recommend hotel.
One negative point, the hotel room was far too hot, air-con didn't seem to blow enough cold air, I'm sure in the winter the room will be great, but at the moment it was really hot!!

  • Stayed: October 2011, travelled on business
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Thank SM040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerManchester, General Manager at The Midland, responded to this reviewResponded 19 October 2011

Dear S M,

Thank you for taking the time to review The Midland and for your kind comments. If you would be so kind as to send me the details of your stay I will check the air conditioning settings in your room to see if there is a problem. Ironically during the last few weeks we have had some very pleasant autumn weather that may have impacted.

Thanks again for highlighting just how much you enjoyed your time with us in this wonderful hotel and I look forward to hearing from you very soon.

Kind regards

Paul Bayliss MBE
Resident Manager
The Midland

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2011

I had a lovely one night stay at the Midland for a friend's wedding that took place in the hotel. The place has recenlty undergone a refurb I think and it looks wonderful, all the coridors and my room were very nicely decorated and spotlessly clean. The wedding went very well and the staff were attentive and friendly all night. The breakfast spread was good. I have stayed at many other Manchester City Centre hotels and can say this is easily the best and I will definatley use the Midland again.

Room Tip: My room was on the 2nd Floor with an outside view.
  • Stayed: October 2011, travelled as a couple
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Thank Katie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2011

This is a good hotel in the city centre. Pleasant staff, very polite. Good breakfast in the morning. The room was nice and spacious, but the bathroom was a bit on the chilly side.
They use some sort of 'room spray' in the lobby, very strong smell, can be smelt from outside. But other than that: Great hotel, would definitely go again!
I loved the 'post theme' in the hotel, where they display old letters that have been sent to the hotel in the past. Nice touch.

  • Stayed: October 2011, travelled with friends
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Thank EdieBreda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerManchester, General Manager at The Midland, responded to this reviewResponded 17 October 2011

Dear EdieBreda,

Thank you for your kind review and comments they are appreciated especially those about this great hotel and our super team. The smell that you mention is something new and introduced with the ambition of appealing to your sense of smell as guests move around this hotel. Your feedback will help us to identify the most popular aroma to use (and when / where) so that we get ever closer to delivering the ultimate hotel experience for our guests.

Thank you once again for taking the time to review The Midland and when next you are in the UK I'd be delighted to know so that we can look after you again.

Kind regards

Paul Bayliss MBE
Resident Manager
The Midland

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Reviewed 15 October 2011

Good old hotel in city centre, staff are very friendly and helpful. The hotel on this occasion was let down by the rooms being unclean. Arrived late Thursday and the room given had the most unclean toilet, got upgraded with no hassle, the clean on our 2nd night was rushed and not good, attention to detail lacking. Would visit again thorough.

  • Stayed: October 2011
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Thank Paul_L_Donno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerManchester, General Manager at The Midland, responded to this reviewResponded 17 October 2011

Dear Paul_L_Donno,

Thank you for taking the time to review us and for your feedback. It's most unusual for our Housekeeping team to deliver a less than excellent room so I will look into the matter to understand why in anticipation that when you stay with us next time I can meet with you and explain why we didn't impress in that manner that we normally do whilst at the same time ensuring that we deliver to our usual standard.

Thanks also for highlighting what we did that met your expectations. We look forward to your return.

Kind regards

Paul Bayliss MBE
Resident Manager
The Midland

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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