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“Perfect”
Review of The Midland

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The Midland
Ranked #14 of 118 Hotels in Manchester
Certificate of Excellence
Sunderland
Level 6 Contributor
121 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
“Perfect”
Reviewed 20 January 2014

I booked this hotel for a group trip for my staff, approx, 21 rooms a few days before xmas. Bearing in mind the hotel checked in 38 people it was very efficient and had check in completed with 10 minutes. Feedback from my staff was ALL positive. From front of house to check out everything was top notch.The main entrance and foyer were impressive and all our rooms are well appointed bordering on luxurious, All staff encountered were professional, friendly and pleasant. Breakfast was a pleasure. From my experience as the "organiser" I really can't fault The Midland. Special mention must go to Almudena in the reservations department who managed to find the rooms we needed at a good price etc. Qhotels really do know how to look after their guests. I was so impressed that my wife and I are there this coming weekend!

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TonyLonsdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas S, Guest Relations Manager at The Midland, responded to this review, 21 January 2014
Dear TonyLonsdale,

Thank you for taking the time to write a review of your stay at The Midland. Your fantastic feedback is much appreciated and I'm sure the team here will be very pleased to read your comments.

It's great to read how efficient you found the group check-in process and will pass your personal compliments onto Almudena for her hard work.

I look forward to welcoming you back to the hotel this weekend.

Kind regards,

Thomas Smith
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Leominster, United Kingdom
Level 4 Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 20 January 2014

I spent two nights at the Midland Hotel for my 70th birthday with our children and grandchildren( 10 of us in total) Our son had stayed here with work and said it was brilliant and he was not wrong. From arriving at the front and being met by the most helpful concierge to the wonderful reception area where check-in was faultless. They booked two restaurants for us which was most helpful as we didn't know the city at all.
Our bedrooms were lovely, very clean and had everything we needed in them. And even though the hotel is on a Main Street, there was no noise at all from outside or from other rooms.
We had continental breakfast in a characterful dining room with a wonderful selection to suit all tastes and again, staff were friendly and helpful
Must make one apology. My helium balloon with 70 on it is now attached to reception ceiling because our grandson took the weight off it and let it go!! Sorry!! I expect it will come down eventually
So thank you Midland Hotel for making my 70th birthday so memorable

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Margaret M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas S, Guest Relations Manager at The Midland, responded to this review, 21 January 2014
Dear Margaret M,

Thank you for taking the time to write a review of your stay at The Midland. I'm pleased to read that you enjoyed your visit and were able to celebrate your 70th birthday in style!

I will pass your compliments onto the rest of the team here, especially concierge, reception and the breakfast team.

I hope to welcome you back to the hotel soon.

Kind regards,

Thomas Smith
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton and Hove, United Kingdom
Level 6 Contributor
175 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 20 January 2014

As city hotels go, this isn't bad. However, there's still something missing for the price we paid. Nothing wrong with the staff, friendly and attentive, The rooms are of a reasonable size and well furnished. but a little more attention to detail and it would have been great. Good comfortable bed. Good shower, but why use an awful shower curtain when you would expect a proper glass panel? Room was fitted out clumsilly in piecemeal fashion, restricting the use of the available space. Apart from a wardrobe with a lack of hangers, there was no where to hang an outside coa in the room. Prices are what you would expect for a city hotel, although breakfast was a little bit lacking. How about decent bread rolls and less of the awful sliced bread? and a little more variety on the continental cheese and meats? Surprise to find no cooked foods included in the all inclusive price either. I guess we have been spoilt over the years by the standards we have experienced in German and Austrian city hotels, this would come a poor second. all in all though we had a pleasent stay and what we would expect from a British hotel.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SOGofBrighton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas S, Guest Relations Manager at The Midland, responded to this review, 23 January 2014
Dear SoGofBrighton,

Thank you for taking the time to write a review of your stay at The Midland. Your description of The Midland as "a good city hotel" is great to read and I will pass your constructive comments onto the relevant departments who always appreciate suggestions to help them to improve.

I hope to welcome you back to the hotel soon.

Kind regards,

Thomas Smith
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 January 2014 via mobile

My husband and myself stayed here for one night in a superior room and had a lovely stay.
The hotel was spotless I couldn't find anything unclean or damaged.
Staff were really friendly and helpful especially James Parker, would recommend a stay here x

Stayed January 2014, travelled as a couple
Helpful?
Thank Liz M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas S, Guest Relations Manager at The Midland, responded to this review, 21 January 2014
Dear Liz M,

Thank you for taking the time to write a review of your stay at The Midland. It's excellent to read that you enjoyed such a lovely stay you had and how spotless and well maintained you found the hotel.

I will pass your personal compliments onto James later today and hope to welcome you back to the hotel soon.

Kind regards,

Thomas Smith
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swansea, United Kingdom
Level 5 Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 19 January 2014

Very impressed with the Midland, having spent some time deciding where to stay for first time visit to Manchester. Staff courteous and helpful - concierge particularly welcoming and helpful. Room was clean, comfortable. Hadn't booked breakfast so can't comment. Octagon bar lovely setting, piano playing nice touch, reflecting the overall 'feel' of the hotel. Car parking in NCP convenient with city centre prices to be expected really. Whole experience very pleasant - would definitely return and recommend it.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SaraSpangleGreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas S, Guest Relations Manager at The Midland, responded to this review, 21 January 2014
Dear SaraSpangleGreen,

Thank you for taking the time to write a review of your stay at The Midland. It's fantastic to read how impressed you were by the hotel and will pass your kind comments onto the staff here - particularly the concierge.

I'm pleased you enjoyed the Octagon Lounge and will ensure Lol, our pianist receives your compliments.

I hope to welcome you back to the hotel soon.

Kind regards,

Thomas Smith
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochdale, Lancashire
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 January 2014

I stayed here with my partner on the 18th January 2014 for one night for a birthday night out. We didn't spend much time in the hotel to be honest so I cant comment on any of the services. We stayed in room 603 which was very small, but really nicely decorated and had good services. (apart from the long black hair in the bed - yuk!!) The bed was very comfy and the shower was powerful - all you need! The hairdryer definately needs an update - it must be from the 1970s! Overall it was a good stay and I was would love to return and enjoy more of the hotel!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BeckyHilton1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas S, Guest Relations Manager at The Midland, responded to this review, 21 January 2014
Dear BeckyHilton1991,

Thank you for taking the time to write a review of your stay at The Midland. Your kind comments regarding the decor of the room, the bed and shower are much appreciated.

I will also pass on your contructive feedback to the relevant departments and hope to welcome you back to the hotel soon.

Kind regards,

Thomas Smith
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 5 Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 18 January 2014 via mobile

Nice clean, comfortable room and good continental breakfast-with croissants , fruit, cheese and ham etc. Lovely open reception which feels very grand. We had a drink in Octogan bar which at £8.25 for a cocktail was a bit overpriced for the standard of cocktail. Friendly service but we did get asked if we want any more drinks 3 times in the space of 5 mins by 3 different members of staff so maybe a little too over attentive! Other then that the hair dryer in the room was pretty poor (a bit fussy I know but at £130 a night I would expect better.) and beds a bit creaky! But overall a nice stay.

Stayed January 2014, travelled with family
Helpful?
Thank LizSlinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas S, Guest Relations Manager at The Midland, responded to this review, 21 January 2014
Dear LizSlinn,

Thank you for taking the time to write a review of your stay at The Midland. I’m pleased to read such positive comments in relation to your room and breakfast as well as the hotel reception. I will pass your constructive comments onto the relevant departments who I know will make improvements where possible.

I hope to welcome you back to the hotel soon.

Kind regards,

Thomas Smith
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Midland

Property: The Midland
Address: 16 Peter St, Manchester M60 2DS, England
Phone Number:
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Manchester
#8 Business Hotel in Manchester
#11 Luxury Hotel in Manchester
#12 Romantic Hotel in Manchester
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Midland 4*
Number of rooms: 312
Official Description (provided by the hotel):
The Midland hotel in Manchester is an iconic Grade II listed building. The hotel oozes luxury, comfort and style, and enjoys a history that leaves other Manchester hotels out in the cold. The hotel is famous for it's fantastic architecture and the building's characteristic style continues inside, where you'll find opulent decor, rich fabrics and shimmering chandeliers. The hotel has 312 spacious, stylish bedrooms to reside in and is conveniently located in the heart of Manchester city centre. The hotel is ideal for both leisure breaks and a superb venue to hold a conference or event. As for your dining experience - four AA Rosette, award-winning restaurant Adam Reid at The French, winner of a number of reigional and national accolades is perfect for that special occassion or important client. Similarly, 2 AA Rosette restaurant Mr. Cooper's House & Garden offers a fantastic a la carte menu of seasonal dishes. For leisure guests The Midland is conveniently situated near to theatres, museums and of course the fabulous array of shops in the city centre. If you are here on business you'll be pleased to hear that The Midland has 14 conference and meeting rooms which can hold up to 700 people. The Midland also offer free internet access to all guests and delegates. After a busy day of shopping or stressful day in the meeting room, enjoy relaxing in the award-winning The Spa At The Midland which is home to a private gym and relaxation pool. ... more   less 
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Also Known As:
The Midland Hotel Manchester
Midland Hotel Manchester
Midland Manchester
Hotel Manchester Midland

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