We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“A night at the Midland”
Review of The Midland

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Midland
Ranked #14 of 117 Hotels in Manchester
Certificate of Excellence
London, United Kingdom
1 review
“A night at the Midland”
Reviewed 27 March 2014

I stayed one night at the Midland. It is a very expensive hotel, for the North of England, even in a thriving city like Manchester. Room as luxurious as expected.
But I thought it was utterly pathetic, that when I came for breakfast, they could not supply anything more than a very unappetising Continental breakfast. When I complained to a person who identified himself as the manager, he took the line that as my room price did not include breakfast, they were not obliged to provide any breakfast at all - so, in effect, I was very lucky to have been able to buy anything.
This used to be one of the great hotels of England. What a disappointment.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas S, Guest Relations Manager at The Midland, responded to this review, 1 April 2014
Dear Jon R,

Thank you for taking the time to write a review of your stay at The Midland. I'm sorry to read that your breakfast experience detracted so much from your stay - although I'm pleased that you found your guestroom "as luxurious as expected".

I will pass your constructive feedback onto the team here so that we can make improvements where necessary, please accept my apologies again that your experience did not meet your expectations.

Kind regards,

Thomas Smith
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

4,807 reviews from our community

Traveller rating
    2,708
    1,378
    491
    152
    78
See reviews for
647
1,919
162
1,166
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (819)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
West Midlands
Level Contributor
90 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 27 March 2014

Spent a week here and loved it. The staff are superb, just like they were in the olden days but very friendly as well. Absolutely loved the reception area apart from the smelly chairs near the entrance and the pink plastic magnolia tree. Retro at its worst. Look past the tree and see the architectural beauty.



The rooms are very comfortable indeed. Room service is excellent breakfasts are superb. The restaurant/bar is a bit pricy but you get what you pay for, Smashing location and loads of good restaurants to choose from otherwise in the vicinity.- check out CIO Italian restaurant in the next street
Superb health centre with a lovely Jacuzzi. Some of my colleagues really rated the beauty salon and they have some very good offers indeed. Cannot comment from personal experience though
Its really very well worthwhile staying here

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank McCreery-Morbach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas S, Guest Relations Manager at The Midland, responded to this review, 1 April 2014
Dear McCreery-Morbach,

Thank you for taking the time to write a review of your stay at The Midland. It's wonderful to read that you loved the hotel and our reception.

I hope to welcome you back to the hotel soon.

Kind regards,

Thomas Smith
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester
Level Contributor
239 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 27 March 2014

We booked a one night stay at The Midland hotel to attend a friend’s wedding reception. On check-in we found the lady at reception very helpful and informative. It was the first weekend of the Christmas markets in Manchester so the hotel was decorated for Christmas and looked lovely.
When we got to the room we were amazed that we had been lucky enough to be upgraded to a suite which was huge. It had a massive bedroom with a king size bed, a huge bathroom with separate bath and then a walk-in shower and a huge dinning.
We decided as the room was so lovely we wouldn’t go for breakfast in the morning but have room service instead. We were pleased to find that as were bed and breakfast it was only an extra £5 to have breakfast in your room which was a nice touch.
The room was amazing and very clean and a pleasure to get ready in.
We attended our friend’s wedding reception and again the function room was lovely (very traditional) as was the buffet, we couldn’t fault it.
The next morning our breakfast arrived at its allotted time and it was wonderful, very yummy and plenty of it. We were able to have a full English breakfast as well which was lovely as sometimes it’s only a continental breakfast on room service.
All the staff during our stay were very friendly and helpful and the accommodation was beautiful. We had an amazing stay and would definitely go back, we actually didn’t want to leave the suite as it was so lovely. The hotel as a lovely feel especially I think at Christmas because of its traditional features.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SamM2509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas S, Guest Relations Manager at The Midland, responded to this review, 1 April 2014
Dear SamM2509,

Thank you for taking the time to write a review of your stay at The Midland over the festive period. I'm pleased to read how friendly and helpful you found the team here and that you were so pleased with your upgrade to one of our suites.

I hope to welcome you back to the hotel soon.

Kind regards,

Thomas Smith
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Preston, United Kingdom
Level Contributor
125 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 27 March 2014

My husband and I stayed here recently on a Saturday night as we were having a night out in Manchester - paid £150 and to be honest I probably wouldn't stay again at that price as we only really needed a place to sleep and shower so could probably find something far cheaper.

Overall the hotel is very nice and clean. Reception area is warm and welcoming and the reception staff were extremely helpful and polite - asked if we needed maps or best places to drink etc.

The room was bigger than I thought it would have been - big double bed, seating area and huge bathroom (with bath and shower). Hairdryer, trouser press, iron, ironing board, TV, mini bar, tea and coffee facilities and a few toiletries in the bathroom - so everything you need is there.

Did not use any of the leisure facilities so can not comment on them.

Mr Coopers House and Garden - nice place to have a quiet drink - sampled a couple of beers and cocktails and they were reasonably priced.

Overall a very good hotel, comfortable stay and would recommend - it was just a bit pricey for how long we actually used the room.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EmmaBaxter76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas S, Guest Relations Manager at The Midland, responded to this review, 1 April 2014
Dear EmmaBaxter76,

Thank you for taking the time to write a review of your stay at The Midland. It's great to read how impressed you were by the room and Mr. Cooper's House & Garden. I'm sorry that you felt you weren’t able to make the most of your room due to your short length of stay - I hope to welcome you back for a little longer next time.

Kind regards,

Thomas Smith
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 March 2014

This is the 2nd time I've used this hotel. It's a bit like stepping back in time when you enter the huge lobby, it's very grand, and the service we've had has been impeccable. It can sometimes out price itself. The corridors outside the rooms are looking a bit tired and jaded, and the rooms themselves perhaps could do with a bit more TLC. I think the layout of our room could have been better, as it was a corner room and the access to the bathroom was slightly blocked by the minibar - you'd have to be careful of not stubbing your toes in the night!, and it had a smaller than standard double bed - very cosy! The beds are very comfortable to sleep on though. These things aside, this IS a lovely grand hotel with good facilities (gym, swimming pool, sauna, squash courts, beauty salon etc) and the staff are very pleasant and most helpful. Breakfast was excellent, continental breakfast appears to be inclusive (which I didn't know, was expecting to pay extra for breakfast), and full English breakfast is extra. I haven't used the restaurants but they look good, and other guests I'd spoken to raved about the tasting menu. Afternoon tea at The Midland is excellent though. All in all it's very comfortable, service excellent, and I'd stay here again.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas S, Guest Relations Manager at The Midland, responded to this review, 27 March 2014
Dear LincolnBretty,

Thank you for taking the time to write a review of your stay at The Midland. I'm pleased to read that you've found the service from our team "impeccable" and that you have enjoyed previous visits to the Octagon Lounge for Afternoon Tea.

I will pass your constructive feedback onto our Housekeeping team so that they can make improvements where possible.

I hope to welcome you back to the hotel very soon.

Kind regards,

Thomas Smith
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancashire, United Kingdom
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 March 2014

Booked a room for my birthday treat as I'd always fancied staying here and also wanted to eat at the new Simon Rogen restaurant. Assumed for the great value advance booking rate that our bedroom would be a nicely appointed broom closet. Not a bit! Huge room, beautifully appointed and extremely comfortable. The hotel seemed pretty full and was hosting a large wedding party but we had a wonderfully restful night's sleep as the room had decent walls, not the cardboard thin partitions you often get. The staff were efficient and friendly and overall it was a delight to stay here and we will definately be back.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BigClearout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas S, Guest Relations Manager at The Midland, responded to this review, 27 March 2014
Dear BigClearout,

Thank you for taking the time to write a review of your stay at The Midland. Your kind comments regarding your guestroom, the service you received during your visit and the restaurant team in your separate review for Mr. Cooper's House & Garden are much appreciated.

I hope to welcome you back to the hotel very soon.

Kind regards,

Thomas Smith
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Godalming, United Kingdom
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 24 March 2014

Just got back from second visit to The Midland in Manchester - this time we stayed two nights (Friday and Saturday). We were given a very warm welcome and although we arrived early we could leave our bags with the concierge while we went shopping. We asked for two twin-bedded rooms and they were very big - two double beds in both rooms - which were very comfortable (pillows were very good) and they had left champagne and chocolates in both rooms as an added extra. The staff were all very polite and extremely helpful - probably some of the best-mannered hotel employees I have met. The rooms were very quiet, so despite being in a vibrant city, I had a fantastic night's sleep each night. The breakfast was good - given the high volume of visitors at the weekend, the buffet was replenshed quickly. We tried out the swimming pool, which was quite small, and the sauna, which was fine. The lobby areas were very clean and relaxing. There was no "how to" manual in the room, but when I called Guest services, they explained everything was on the TV - so I was able to look at room service menus, and checking out time through the TV. The bathroom was very clean and the Hans Grohe shower was very good - shampoo, conditioner and shower/bath gel provided. I have already booked to stay here again in June. The hotel offers a number of special deals which if you book in advance make a big difference. A lovely weekend and a gorgeous hotel.

Room Tip: We had room 401 and 449, both on different sides, and both very quiet.
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SnooPowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas S, Guest Relations Manager at The Midland, responded to this review, 27 March 2014
Dear SnooPowell,

Thank you for taking the time to write a review of your stay at The Midland. It's fantastic to read how impressed you were with your twin rooms and the service you received throughout your visit to Manchester.

It's great that you were able to make use of our new Smart TVs and that you found both your room so quiet.

I hope to welcome you back to the hotel soon.

Kind regards,

Thomas Smith
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Manchester hotels
0.1 mi away
Radisson Blu Edwardian Manchester
0.2 mi away
King Street Townhouse
King Street Townhouse
#1 of 117 in Manchester
5.0 of 5 bubbles 549 reviews
0.2 mi away
Hotel Gotham
Hotel Gotham
#3 of 117 in Manchester
4.5 of 5 bubbles 1,223 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
The Principal Manchester
The Principal Manchester
#17 of 117 in Manchester
4.5 of 5 bubbles 526 reviews
0.5 mi away
DoubleTree by Hilton Manchester Piccadilly
0.2 mi away
Roomzzz Manchester City
Roomzzz Manchester City
#5 of 117 in Manchester
4.5 of 5 bubbles 1,322 reviews
Show Prices
Show Prices
Show Prices

Been to The Midland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Midland

Property: The Midland
Address: 16 Peter St | Use M2 4NQ for SatNavs, Manchester M60 2DS, England
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Manchester
#8 Business Hotel in Manchester
#11 Luxury Hotel in Manchester
#12 Romantic Hotel in Manchester
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Midland 4*
Number of rooms: 312
Official Description (provided by the hotel):
The Midland hotel in Manchester is an iconic Grade II listed building. The hotel oozes luxury, comfort and style, and enjoys a history that leaves other Manchester hotels out in the cold. The hotel is famous for it's fantastic architecture and the building's characteristic style continues inside, where you'll find opulent decor, rich fabrics and shimmering chandeliers. The hotel has 312 spacious, stylish bedrooms to reside in and is conveniently located in the heart of Manchester city centre. The hotel is ideal for both leisure breaks and a superb venue to hold a conference or event. As for your dining experience - four AA Rosette, award-winning restaurant Adam Reid at The French, winner of a number of reigional and national accolades is perfect for that special occassion or important client. Similarly, 2 AA Rosette restaurant Mr. Cooper's House & Garden offers a fantastic a la carte menu of seasonal dishes. For leisure guests The Midland is conveniently situated near to theatres, museums and of course the fabulous array of shops in the city centre. If you are here on business you'll be pleased to hear that The Midland has 14 conference and meeting rooms which can hold up to 700 people. The Midland also offer free internet access to all guests and delegates. After a busy day of shopping or stressful day in the meeting room, enjoy relaxing in the award-winning The Spa At The Midland which is home to a private gym and relaxation pool. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, LateRooms, Expedia, Priceline, Hotels.com, Odigeo, Travel Republic (UK), Lastminute, TripOnline SA, Traveltool, S.L.U., Cancelon, getaroom.com, Evoline ltd and HotelQuickly so you can book your The Midland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Midland Hotel Manchester
Midland Hotel Manchester
Midland Manchester
Hotel Manchester Midland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing