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“Quality Continues”
5 of 5 bubbles Review of The Midland

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The Midland
Ranked #14 of 116 Hotels in Manchester
Certificate of Excellence
Stockport, United Kingdom
Level Contributor
125 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Quality Continues”
5 of 5 bubbles Reviewed 28 May 2014

Have stayed at this hotel a few times and on this last occasion I feel I must comment on the constant high standards that have been maintained. From check in to check out and everything in between, was again a pleasure to experience and be it an event or shopping trip well worth staying here.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank George G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas S, Guest Relations Manager at The Midland, responded to this review, 10 June 2014
Dear George G,

Thank you for taking the time to provide your feedback after another fantastic visit to Manchester and The Midland.

I have passed your compliments onto the whole team here and I’m sure they will join me in looking forward to welcoming you back to the hotel again soon.

Kind regards,

Thomas Smith
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,744 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (815)
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English first
Stockport, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

We would like to say the Midland hotel was a lovely venue for our daughter and son in laws wedding this weekend. The staff and service was fantastic. Many thanks especially to Nina and Jamie who looked after us and worked with us to help organise the wedding over the last few months. Nina was very professional in her organising the event. All staff were very well trained and very pleasant. The food and chefs served a fabulous three course wedding breakfast and we had many compliments from our guests. The evening buffet was fantastic too and really excellent quality as you would expect from The midland. I would not hesitate to recommend the hotel for anyone's wedding there in the future. You should all be proud of yourselves to work at the Midland.

Room Tip: Unfortunately our room was quite small as we thought the mother and father of the bride would have h...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank S M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas S, Guest Relations Manager at The Midland, responded to this review, 10 June 2014
Dear S M,

Thank you for your review, it’s great to read that you enjoyed such a special day at The Midland and that we were able to make it so special.

I have shared your compliments with Nina and Jamie for their organisational help as well as the kitchen team for their hard work preparing such delicious food – I know they’re always pleased when their skills are appreciated!

Thank you for your recommendation to other TripAdvisor users and please convey our best wishes to the happy couple – I look forward to welcoming you all back soon.

Kind regards,

Thomas Smith
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

Great overall experience, a fantastic building, and a great central location.
From the friendly receptionists at check-in, the spacious rooms which are very clean (!) to a great breakfast buffet and concierge ! I would definitely stay here again !

Room Tip: The reception mentioned that the inwards facing rooms where the most quiet. I was at the top floor f...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DJSAmsterdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas S, Guest Relations Manager at The Midland, responded to this review, 10 June 2014
Dear DJSAmsterdam,

It’s so kind of you to share such an excellent experience at the hotel with other travellers on TripAdvisor – it’s wonderful to read how impressed you were by the friendliness of our team as well as the cleanliness and space you enjoyed in your room - I have passed all of your compliments onto the staff here.

I’m sure the whole team will join me in hoping to welcome you back to The Midland very soon.

Kind regards,

Thomas Smith
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
uk
Level Contributor
94 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

Just returned from MANC great mini break.. great hotel and friendly staff good British breakfast and classy central hotel .... will reurn soon Well done All.......Used the car park behind the venue much cheaper.. short walk..

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank king2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas S, Guest Relations Manager at The Midland, responded to this review, 10 June 2014
Dear king2008,

Thank you for taking the time to share your thoughts on your recent stay at The Midland – I have passed your compliments onto the whole team here and I’m sure they’d like to join me in thanking you for your kind comments.

I hope to have the opportunity to welcome you back to the hotel soon.

Kind regards,

Thomas Smith
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taunton, United Kingdom
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

To get to the car park behind the hotel is a nightmare with the road closures partly due to the 10k run. However once sorted the Hotel up to its high friendly status. Unfortunately unable to eat at the hotel as a busy weekend and fully booked. We found all the staff excellent and the room clean and very comfortable. It does Manchester proud.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Anthony L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas S, Guest Relations Manager at The Midland, responded to this review, 10 June 2014
Dear Anthony L,

Thank you for your review of The Midland and for relaying your experience of your stay with us.

I have shared your compliments with the relevant teams here and especially our housekeeping staff considering your compliments regarding the comfort and cleanliness you enjoyed in your room – I know they’re always pleased when their skills are appreciated!

I’m sorry to read that you struggled to access the NCP Car Park during the Great Manchester Run but I can assure you the roads are usually much easier to navigate!

I hope to welcome you back to the hotel very soon; thank you for helping other travellers to make an informed decision when looking for accommodation in Manchester.

Kind regards,

Thomas Smith
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 28 May 2014

I'd give this hotel three and a half stars if I could as it's a bit better than average, although not amazing. It probably was many years ago but outside the main areas it's a little tired looking. The corridor to the rooms smelt of antiseptic. We were upgraded to a suite which was simply enormous, very plush with a separate lounge - could have got 20 of us in there. It was an impressive room, very comfortable & clean but a bit worn looking.

We had an awards event and the reception was based in one of the corridors to the back entrance which felt a bit odd. Food was OK, nothing special but edible enough.

Great location & the staff were very attentive and friendly. Not amazing but for the price pretty good.

Room Tip: The master suites are huge!
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 3Nikko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas S, Guest Relations Manager at The Midland, responded to this review, 10 June 2014
Dear 3Nikko,

It’s fantastic to read that you found your Midland Suite impressively large and plush, also that the hotel’s location suited your trip to Manchester.

I will pass your compliments commenting on the friendly and attentive nature of the team here onto all of the staff and I’m sure they’ll join me in hoping to welcome you back to the hotel soon.

Thank you for taking the time to share your experience at The Midland with TripAdvisor.

Kind regards,

Thomas Smith
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chichester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

Booked to stay here for one night for friends 40th in a nearby hotel, stayed at the midland about 11 years ago the hotel still has a very good service, rooms are lovely and very clean. We had a room that overlooked an unattractive courtyard and didnt like the fact that couldnt open the windows (apparently this is now standard), aircon was good but still like fresh air! Not exactly in the med! We had a king standard room, bed was perfect but room is bit on small side, still we are only there for one night and didnt spend much time in it! I also left my v expensive face cream there didnt realise until the next day at home, luckily it had been handed in, was very surprised and it was posted back to me special delivery (at my expense) asap! Thanks to the very helpful security staff.
Overall stay was pleasant but £125 for the night and not including breakfast i think is a little overpriced

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JuliePol47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas S, Guest Relations Manager at The Midland, responded to this review, 10 June 2014
Dear JuliePol47,

Thank you for taking the time to share a great experience – I’m pleased to read that the standards you experienced recently match up to those you enjoyed with us eleven years ago.

It’s wonderful to read how helpful you’ve found our staff and particularly the security team; I hope we can all welcome you back to the hotel very soon.

Kind regards,

Thomas Smith
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Midland

Property: The Midland
Address: 16 Peter St | Use M2 4NQ for SatNavs, Manchester M60 2DS, England
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Manchester
#8 Business Hotel in Manchester
#11 Luxury Hotel in Manchester
#12 Romantic Hotel in Manchester
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Midland 4*
Number of rooms: 312
Official Description (provided by the hotel):
The Midland hotel in Manchester is an iconic Grade II listed building. The hotel oozes luxury, comfort and style, and enjoys a history that leaves other Manchester hotels out in the cold. The hotel is famous for it's fantastic architecture and the building's characteristic style continues inside, where you'll find opulent decor, rich fabrics and shimmering chandeliers. The hotel has 312 spacious, stylish bedrooms to reside in and is conveniently located in the heart of Manchester city centre. The hotel is ideal for both leisure breaks and a superb venue to hold a conference or event. As for your dining experience - four AA Rosette, award-winning restaurant Adam Reid at The French, winner of a number of reigional and national accolades is perfect for that special occassion or important client. Similarly, 2 AA Rosette restaurant Mr. Cooper's House & Garden offers a fantastic a la carte menu of seasonal dishes. For leisure guests The Midland is conveniently situated near to theatres, museums and of course the fabulous array of shops in the city centre. If you are here on business you'll be pleased to hear that The Midland has 14 conference and meeting rooms which can hold up to 700 people. The Midland also offer free internet access to all guests and delegates. After a busy day of shopping or stressful day in the meeting room, enjoy relaxing in the award-winning The Spa At The Midland which is home to a private gym and relaxation pool. ... more   less 
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Also Known As:
The Midland Hotel Manchester
Midland Hotel Manchester
Midland Manchester
Hotel Manchester Midland

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