We stayed in this hotel in February 2012.
Our room overlooked Portland Street so was quite noisy. Other than that the only gripe I could have is it had just been taken over by Macdonald, and so was not well signposted - it still carried Best Western logos and took us ages to find!
Really nice warm welcome. Staff couldn't do enough for us. Lovely room. Great service. Breakfast was cooked to order and brought to the table - huge choice of whatever you wanted.
- Free Wifi