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“What a suite!”

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Townhouse Hotel Manchester
Ranked #45 of 116 Hotels in Manchester
Liverpool, United Kingdom
Level Contributor
81 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“What a suite!”
Reviewed 2 December 2013

Absolutely loved this hotel, stayed whilst doing a course and went for a suite with D,B&B as they had some good offers on, am glad I did. The suite was huge and equipped to a very high standard - array of seating, sofa, table and chair plus easy chairs and stools. The coffee machine was a lovely touch. Nice large TV in the lounge an a further tv and iPod dock in the bedroom. Fabulous bathroom!!! The bedroom was great too - not a fan of squishy beds though. Just fabulous quality throughout, slippers and robes, decent toiletries, little extra touches. My only criticism of the hotel was the food - the same menu all week and when there for 4 nights with only 5 or so choices it is not so good, though was told guests can ask for requests in the morning if they wish, so can use that option if you like. Room service menu was better. Need to listen to customers' special requests i.e. leaving mayo off. Food was luke warm on each occasion unfortunately and plates were not heated. Did submit feedback to the manager but never got a reply. Also never got the £10 credit for booking directly with the hotel. Generally though, well worth a stay but if not travelling on your own venture out to some of the excellent restaurants nearby rather than eating in every night. Great value for a city centre hotel - look out for offers! I notice that another guest had criticised the bedroom with no window - I liked it as it was quiet and well away from the noisy street outside, with an abundance of soft lights to make up for the lack of window. Really friendly staff.

Room Tip: Go for a suite - excellent value for the high spec!
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  • Stayed November 2013, travelled solo
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Helpful?
1 Thank STgirl75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacdonaldTownhouse, General Manager at Townhouse Hotel Manchester, responded to this review, 31 December 2013
Dear STgirl75,

Thank you so much or sharing your excellent feedback on your visit. I am delighted that you enjoyed your suite and that you appreciated all of the touches which make the Townhouse so special.

I do apologise if you had requested to give me feedback and I hadn’t responded as I was unaware of your wish to do so. I would encourage you to contact me directly and I welcome your additional comments.

I take your comments on board with thanks and I will be certain to pass on the praise to that friendly staff which you so kindly mention. We can always work with such constructive comments to continually improve and deliver the fantastic and personal guest experiences for which we have become known.

Warm regards,


James McDevitt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (240)
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English first
Leeds, United Kingdom
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 29 November 2013

Perfect. My husband booked a suite for my birthday. For a fee they made a lovely swan arrangement on the bed with the towels & scattered rose petals. Amazing bathroom, really clean. Complimentary robe & slippers each. Didn't eat at the hotel so can't comment on that but the stay alone was great. Check in/out went smoothly. Great location, smack bang in the city centre so easy access to everything. Q-park carpark 2 minutes walk away. Paid approx £170 for the night, which i would say is reasonable for the quality of room & i think about £15 for the bed arrangement. Would recommend.

  • Stayed December 2012, travelled as a couple
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Helpful?
2 Thank Z86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wrecsam, null, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
Reviewed 26 November 2013

Stayed at the Townhouse to visit the Christmas markets, not disappointed with either. The staff were friendly and helpful the food was excellent.
My wife does not like butter so the chef cooked the plaice in oil for her and it was delicious.
Its the little touches that make it special, well done

Room Tip: Booked a superior double very nice room
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  • Stayed November 2013, travelled as a couple
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Helpful?
Thank robsmith2125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bath, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 November 2013 via mobile

A well maintained clean and luxurious hotel. Staff are excellent I would stay again and recommend to anyone. Location is great for shops and a night out. ................ If you need to stay in Manchester give them a go

Stayed November 2013, travelled with friends
Helpful?
2 Thank Navypensioner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
midlands
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 November 2013

My Husband and I stayed here as we went to the Billy Joel concert and it co incised with our wedding anniversary . We had a fabulous huuuuge room and a few wee extra special touches as it was our wedding anniversary. The staff were all amazing, helpful and accommodating, especially, Oren Ashley, Jessica, Kitie and Shaun , James the manager was such a delightful gentleman

  • Stayed October 2013, travelled as a couple
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Helpful?
2 Thank Grasslees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leigh, United Kingdom
Level Contributor
75 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 20 November 2013

stayed at this hotel for 1 night - hotel is located very central to all shops and 2 mins from china town - the bed was very comfy along with very soft pillows - loved the toiletries in the bathroom and would stay here in the future

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
Thank Emma H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 18 November 2013

Stopped for a night when meeting family for a night out on 16/11. Nicely central and there is a pay and display car park close by which for Manchester is reasonable. Also a Q Park. Trouble with being central on a Saturday night is that you can't entirely blot out the sound of the city with sirens and early morning revellers when trying to sleep, but it's only to be expected in a city centre. Good bits are staff who were friendly and efficient, room is well appointed and comfortable, breakfast was excellent. Bad bits, water pressure and shower head made it a less than pleasurable showering experience and drinks are expensive. Then again what 4 star isn't? Oh yes and what's with the lighting? There's mood lighting and gloom. This erred towards gloom.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ufillupmysenses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Townhouse Hotel Manchester

Property: Townhouse Hotel Manchester
Address: Hotel Manchester Hotel Manchester 101 Portland Street, Manchester M1 6DF, England
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#27 Luxury Hotel in Manchester
#28 Business Hotel in Manchester
#32 Romantic Hotel in Manchester
#46 Family Hotel in Manchester
Price Range (Based on Average Rates): £
Hotel Class:4 star — Townhouse Hotel Manchester 4*
Number of rooms: 85
Official Description (provided by the hotel):
Situated right in the beating heart of Manchester's city centre, the Townhouse Hotel is the perfect boutique-style hotel for your visit to this exciting and cosmopolitan city. Set in a former cotton warehouse, the hotel has been given a fantastic £3.5 Million makeover and now boasts the perfect blend of style, space and comfort. Townhouse Hotel is conveniently located in the city centre for the Manchester shopping district, theatre, exhibitions and two of the country's biggest football clubs as well as the city's vibrant nightlife. Relax in our stylish and comfortable guest rooms after a busy day's shopping and exploring - then why not check out our stylish 101 Brasserie for delicious dishes cooked with the best seasonal produce available. ... more   less 
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Also Known As:
Best Western Hotel Manchester
Best Western Manchester
Manchester Best Western

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