Although the location was good for shopping and the staff were pleasant and polite, this hotel should not be open to the public. We booked a twin room (smoking) when we arrived were told none were available, after our persistance we were told we could have the executive room.On our way up to our room both ours and the other lift broke down, we were stuck for quite a while and it was mentioned that the fire service might have to be called. After about 15 minutes we were freed, but not before an elderly lady had a panic attack! When we finally reached our room, we were so taken aback by the black mould around the bathroom tiles and outside the jets of the jacuzzi bath,the filthy windows, the loose plug sockets and peeling wallpaper that it was a while later that we noticed the bathroom ceiling was coming away and we could see the space between the ceiling and floor above! We went to complain and they moved us to another room on the floor above. Room slightly better, but still complementary mould everywhere,filthy windows etc. As we had been unnerved by the lift incident we used the stairs which took us thru the dirtiest parts of the hotel, only likened to a multistory car park with the same smells!!! In corridors badly worn carpets, open panels in ceilings with wires hanging out, plaster falling off walls. Free wifi didnt work either. We paid £140 for an overnight stay(breakfast was extra) and I feel like Ive been mugged. I would NEVER go back to this hotel and would advise everyone to avoid. I will also never book another hotel from the Brittania chain. Feel sorry for the staff who had a constant reception full of people complaining. To the owners of the Britannia Sachas Hotel you should hang ur heads in shame!!!!
- Official Description (provided by the hotel):
- In the heart of the bustling Manchester city centre stands the vibrant and elegant Britannia Sachas Hotel; its fabulous city centre location makes it a superb base whether you are on a business trip or just visiting for pleasure whilst exploring Manchester. ... more less
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- Also Known As:
- Britannia Sachas Manchester
- Hotel Britannia Sachas