The hotel looks beautiful on the pictures and location is perfect. I was in Manchester on business and decided to book an 'executive room' to this central location hotel. The receptionist was rude. I didn't feel valued as a customer. Is it still legal to have a smoking room in England?!
The lift barely moves and good luck calling it from the floor of your room. It takes ages.
The horror starts when you get in the room. Not all lightswitchs work. There were stains on the carpet (what seemed as red wine) and on the walls. Expect a '90s TV and luckily it is in colors. The bed is alright but pillows are too high and not soft.
The shower doesn't have Hot water. Warm yes but hot not!!! On a chilly October morning, I look forward to a steamy shower.
Nothing of the above is in the standards of an executive room.More
- Visit hotel website
- 011 44 870 590 9090
- Restaurant
- Room service
- Bar/Lounge
- Fitness centre