My boyfriend and I chose this hotel based on it's location, and in that respect it was just perfect for us. The hotel is very impressive with it's chandelier and beautiful open ornate staircase.
Just 3 down points, the lifts were very slow. The bath towels were more like hand towels, too small.
Also, we had a guide dog with us, (this was noted on our booking so should not have come as a surprise to anyone) as my partner is partially sighted, the girl on check in wanted to charge us a £50 deposit and a £10 fee for the dog!
I REFUSED, told her this was illegal, and discriminatory against disabled. She disappeared through the back, to consult with a manager, came back, said absolutely nothing more about it, no apology, no "yes madam, you are correct", and handed us our room key.
2 days later, on day of departure we received a call very early in the morning to tell us that we had not yet paid and could we do so before we left! Totally unnecessary, as we would of course have paid on check out, and it was not our fault that payment was not taken on check in, due to her confusion.
However, the hotel was satisfactory in every other way. Would I stay again? yes, definitely.
The weekend we stayed was when the hotel was hosting the SPARKLE Transgender weekend, which made for interesting people watching.
- Official Description (provided by the hotel):
- The Britannia Hotel Manchester offers great value accommodation in a fantastic Manchester city centre location. The hotel is located in one of Manchester's premier architectural buildings and is grade II listed with outstanding details, such as balconied stairway throughout the building. This Manchester Hotel has two lively bars, where you can dance the night away or have a quiet drink. Jenny's restaurant serves a varied selection of Britain's favourite dishes, whilst the Overstuffed Pizzeria offers freshly cooked pizzas and pastas. ... more less
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- Also Known As:
- Britannia Hotel Manchester
- Manchester Britannia Hotel