We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“WORST HOTEL EVER!!!!!!!!!!!!!!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Britannia Manchester Hotel
Ranked #90 of 116 Hotels in Manchester
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“WORST HOTEL EVER!!!!!!!!!!!!!!”
1 of 5 bubbles Reviewed 19 August 2014

WORST HOTEL I HAVE EVERY STAYED AT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My brother had a penny thrown at his head resulting in a cut...

The window latch was broken so if we wanted we could stand out on the window ledge above the busy highstreet, the plugs were hanging out of the wall, the beds and bathrooms were filthy!

I complained to the manager explaining I can’t sleep due to what sounded like a fight upstairs, the last call I made to complain was 4:50am.. I was told my complaint was logged.. I paid £80 each for 3 rooms that night, I have messaged customer service 3 times now and am just being ignored.. THIS HOTEL LINE IS TERRIBLE.. they have no idea about customer service.

I will never stay in another Britannia brand hotel again.

  • Stayed May 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Tio25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

3,888 reviews from our community

Traveller rating
    260
    776
    929
    729
    1,194
See reviews for
379
1,374
328
705
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,031)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Dublin, Ireland
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 19 August 2014

Just recently back from the Britannia Hotel Portland Street. What can I say, its in need of a makeover. Location is great but that's about the only thing going for it. It's ok for a footie weekend but if you're looking for luxury this isn't the place to be. Booked an Executive Room and can only say I wouldn't like to see a standard room! For the price paid, not really worth it.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Noel603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Manchester hotels

Southern Wales, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 18 August 2014

good central location, walking distance of city centre
clean spacious room
nice breakfast
noisy especially on Saturday night as located over a night club, very loud music playing until 1am
would not stay again

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Galahotels.com

Helpful?
Thank Avril E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
97 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 bubbles Reviewed 18 August 2014

The Britannia, I am sure is a charming building, steeping in history and tradition. But it's done, out-dated, old, and just not worth the effort. There are MANY new hotels around the Britannia including the Mercure, Park Plaza, etc etc and I would much rather stay there. The breakfast was un-appetizing and not worth the GBP 10. The windows had no grills, which at night on the ground floor was a cause of concern. The TV did not work (its still a box-styled TV form the 90s). The wifi was decent but that was the only saving grace. Please do better, stay elsewhere.

Room Tip: Avoid GROUND floor
See more room tips
  • Stayed August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank HarshadDASWANI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashbourne, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 17 August 2014

We took our kids (8 & 10) to Manchester at the last minute and needed a family room with good access to the city centre and the Arena. I regret not looking at the reviews on Tripadvisor beforehand as in hindsight this was a bad decision. I was fooled by the description of the hotel and the price which made me think it "must be OK." The hotel is dated, shabby and reeks of smoke and stale beer. It's location means that later at night you are greeted by bouncers on the door, loud music, drunken loutish behaviour and a disturbed night. Probably fine if you are twenty-something and out with your mates but not suitable for a young family. The staff were OK, with the usual language problems, but we were concerned by the signage in the room encouraging us not to leave any valuables in the room. Can't review the quality of the breakfast as we checked out in the middle of the night to try and get more suitable accommodation!

Room Tip: Stay somewhere else with kids
See more room tips
  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
3 Thank alex b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
liverpool
Level Contributor
66 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed 17 August 2014

stayed with a voucher (although I am becoming convinced that these are not all they are cracked up to be). very basic, but clean, room that was supposed to be 'executive'. On the road, no air conditioning but window did open which made it cool but extremely noisy all night into the early morning. Staircase and entrance hall do look amazing so a little disappointed with decor of rooms. didn't have an evening meal only breakfast. Very canteen like atmosphere. Plenty of food but it had been kept under the heaters so long it had dried out. Toast done in bulk which saves using the dreaded slow toasters, but was done on one side only. Self service tea and coffee from large flasks which meant tea was strong and 'stewed', coffee cold and bitter. perhaps better to take a teabag and ask for hot water. Good location and as people have commented this is what sells the hotel. A note of caution , the parking advertised by the hotel is not easy to find with the sat nav and is at least 10 mins walk away. there is car parking at ?chaloner street (where the coach station is) that is literally around the corner. £18 for 24hrs so depending how many of you there are, and the price of local train fare this may be more convenient -which it was for us.

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank liverpoolcitygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Welling, Kent
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 16 August 2014

This hotel was in middle of busy city so brilliant for nights out. Hotel was ok but very dated but had lovely features. The rooms was clean and comfortable but in arrival we could not see parking . Went to reception and was told 10 mins away . But took us an hour to find with busy London like roads and busy traffic. We walked back in the rain which was ok for me and my husband but for an older couple this would have not been good. My only other criticism was the breakfast. This was not a good selection. Cooked breakfast was ok but nothing special, few cereals. No fruit , well tinned not nice looking peaches and something else which looked terrible and was not touched . Some off colour looking salad. Really not impressed with breakfast at all. I would not stay there again .

  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Cheryl L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Manchester hotels
0.2 mi away
Ibis Manchester Centre Portland Street
0.1 mi away
Ibis Styles Manchester Portland Street
0.2 mi away
Gardens Hotel
Gardens Hotel
#68 of 116 in Manchester
3.5 of 5 bubbles 1,060 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Roomzzz Manchester City
Roomzzz Manchester City
#7 of 116 in Manchester
4.5 of 5 bubbles 1,304 reviews
0.2 mi away
Arora Hotel Manchester
Arora Hotel Manchester
#19 of 116 in Manchester
4.5 of 5 bubbles 2,405 reviews
0.0 mi away
Mercure Manchester Piccadilly Hotel
Show Prices
Show Prices
Show Prices

Been to Britannia Manchester Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Britannia Manchester Hotel

Property: Britannia Manchester Hotel
Address: 35 Portland Street, Manchester M1 3LA, England
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #90 of 116 Hotels in Manchester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Britannia Manchester Hotel 3*
Number of rooms: 363
Official Description (provided by the hotel):
The Britannia Hotel Manchester offers great value accommodation in a fantastic Manchester city centre location. The hotel is located in one of Manchester's premier architectural buildings and is grade II listed with outstanding details, such as balconied stairway throughout the building. This Manchester Hotel has two lively bars, where you can dance the night away or have a quiet drink. Jenny's restaurant serves a varied selection of Britain's favourite dishes, whilst the Overstuffed Pizzeria offers freshly cooked pizzas and pastas. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Odigeo, Superbreak UK, TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd and HotelQuickly so you can book your Britannia Manchester Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Britannia Hotel Manchester
Manchester Britannia Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing