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Britannia Manchester Hotel
Ranked #89 of 116 Hotels in Manchester
Chester, United Kingdom
1 review
“Would not recommend”
2 of 5 bubbles Reviewed 22 August 2014

Whilst some of the hotel staff were very pleasant, this hotel is very tired and out dated.
The room we had was clean and quite nice to look at but the bed was rock hard and so did not offer a good nights sleep. Also the curtains did not meet so we had to pin them together as best we could to stop morning light coming through!
Our only experience of the food served was when I ordered room service and the food that came was cold and totally inedible. The beef burger was cremated and I asked for med rare and the chicken burger was cooked to extremes and looked like a piece of shoe leather. The whole food experience was quite shocking and the 'chef' obviously was by no means worthy of that title as he was shouting in the background when I called to complain and have the food taken back, that there was nothing wrong with the food!
I have stayed in many hotels throughout the world and had room service a lot and never in my life have I experienced that poor standard..... even in poorer countries.
The positive side of the hotel was its location; great for walking to shopping areas.

Room Tip: Sadly I would not recommend a stay here, so no room tips.
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank 920Marina2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,029)
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wigan
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 22 August 2014

Booked a double room here on the cheapest tariff as a quick stop over with my boyfriend- £39.00 for the two of us. The Room was n.o 145 and on the first floor, a bit of a maze through the floor to find it and you can tell the place is very dated. The first floor smelled strongly of smoke and there is odd furniture everywhere, but it does have a weird charm. The room was tiny and with a 3/4 size bed but did have a window to my surprise. The TV was tiny and an old style big backed thing but the bathroom was clean and the bed was quite comfortable. Basically it suited our needs as we didn't want to spend long in the hotel, and for the price cannot really complain. They need to update the TV's though and fit new carpets throughout as it all felt very tired and old walking through the building. Could look amazing with some TLC. I'd stop here again if I needed a budget room, BUT If you want mod cons go elsewhere!

Room Tip: First floor smelt strongly of smoke
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  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank carinalouise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
3 of 5 bubbles Reviewed 21 August 2014

Hi recently stayed here for work for a few nights

In short, It's clean and tidy, nice staff, very good location but my room was awfully dated, the decor was very old fashioned.

Other guests were making quite a lot of noise and the walls and not very thick! Perhaps staying a Friday night its no surprise.


Stayed August 2014, travelled on business
Helpful?
Thank aidanwmcr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunderland, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 20 August 2014

just got back from this hotel would recomend to family and friends needs bit updating but still lovely hotel staff really helpfull room very spaciouse beds nipping clean and comfy we were astonished at the beautifull staircase and amazed at the gorgeouse chandollier hanging just above stair case it is huge plenty places to see lovely shopping centre bars and restraunts breakfast was lovely are looking to book at this hotel again soon

Room Tip: we had room at the front on first floor which was good
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  • Stayed August 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 613shirley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 bubbles Reviewed 20 August 2014 via mobile

Having recently stayed in this hotel, we would not stay again. Upon first appearances, the entrance strikes you as being very grand but, unfortunately, this deceptive facade hides a multitude of poor standards.
We asked for a quiet room and were offered an executive room, including breakfast, as part of a package deal. Sadly the room was far from executive but rather old and tired with hard bed and pillows and not one, but two adjoining doors through which all conversations could be heard plus the loud televisions. A quiet room? I dread to think what a standard room would offer if this was the executive room
Do not take up the offer of breakfast! This consists of cheap food which has sat under hotplates for hours. Hard fried eggs, dried out toast, cheap baked beans and a literal slop to constitute tomatoes. Really shocking! We did complain about this and were told that we could not have this refunded as we had agreed to a package. We were offered dinner as a means of an apology but seriously, would you eat dinner in a hotel which can't even offer a basic decent breakfast?
The only reedeeming feature about this hotel was its close proximity to the city centre. Apart from that,avoid it at all costs.

Stayed August 2014, travelled as a couple
Helpful?
1 Thank Johnniesland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Manchester hotels

Bristol, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 20 August 2014

Stayed here for 2 nights.good food,comfortable room and helpful reception area.Good nightlife around and good shops too.A great place to stay to visit the Coronation Set before it closes for good in October.

Room Tip: Although I don`t smoke the ground floor has smokers rooms.
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  • Stayed August 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Maggiemay4249
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 19 August 2014

WORST HOTEL I HAVE EVERY STAYED AT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My brother had a penny thrown at his head resulting in a cut...

The window latch was broken so if we wanted we could stand out on the window ledge above the busy highstreet, the plugs were hanging out of the wall, the beds and bathrooms were filthy!

I complained to the manager explaining I can’t sleep due to what sounded like a fight upstairs, the last call I made to complain was 4:50am.. I was told my complaint was logged.. I paid £80 each for 3 rooms that night, I have messaged customer service 3 times now and am just being ignored.. THIS HOTEL LINE IS TERRIBLE.. they have no idea about customer service.

I will never stay in another Britannia brand hotel again.

  • Stayed May 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Tio25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Britannia Manchester Hotel

Property: Britannia Manchester Hotel
Address: 35 Portland Street, Manchester M1 3LA, England
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #89 of 116 Hotels in Manchester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Britannia Manchester Hotel 3*
Number of rooms: 363
Official Description (provided by the hotel):
The Britannia Hotel Manchester offers great value accommodation in a fantastic Manchester city centre location. The hotel is located in one of Manchester's premier architectural buildings and is grade II listed with outstanding details, such as balconied stairway throughout the building. This Manchester Hotel has two lively bars, where you can dance the night away or have a quiet drink. Jenny's restaurant serves a varied selection of Britain's favourite dishes, whilst the Overstuffed Pizzeria offers freshly cooked pizzas and pastas. ... more   less 
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Also Known As:
Britannia Hotel Manchester
Manchester Britannia Hotel

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