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“Quite expensive for what it is” 3 of 5 bubbles
Review of Ibis Styles Manchester Portland Street

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Ibis Styles Manchester Portland Street
Ranked #55 of 115 Hotels in Manchester
UK
Level Contributor
122 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Quite expensive for what it is”
3 of 5 bubbles Reviewed 7 June 2012

Stayed here on business trip. Reception service good even although they couldn't find my booking. Room on 4th floor extremely small, basic and a bit tired but had everything I needed. Wine expensive but to be expected in a hotel (around £23 a bottle) but pub just down the street serving decent pub grub and wine for £7 a bottle! Breakfast very poor. Very little fruit and bacon and sausage tasted poor quality. Won't rush to return

  • Stayed June 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ukrealdeal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thistlehotels, General Manager at Ibis Styles Manchester Portland Street, responded to this review, 12 June 2012
Dear Reviewer

Thank you for taking the time to post your comments it is greatly appreciated. I was pleased to read that you found our rooms to have everything you required. I have passed your comments regarding breakfast to our Restaurant manager and Head Chef so they can investigate them. We replenish our buffets at regular intervals throughout the morning to ensure there is always a consistent supply of fresh items and we only use good quality produce no exceptions are made to this rule. I do hope that you would reconsider your decision not to rush to return as it would be a pleasure to welcome you back and allow me the opportunity to apologise to you personally.
Kind Regards

Ian Corner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,790 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (276)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
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English first
London, United Kingdom
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 7 June 2012

Decent clean central 3 star. Standard rooms are a bit on the small size but not terrible. Only real problem are walls are not very thick between rooms so be prepared for complaints if you want to talk in the early hours as we did on normal conversation level.

I would stay again though, but only at a cheap price. We paid £45 for a twin.

  • Stayed June 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Jonathan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thistlehotels, General Manager at Ibis Styles Manchester Portland Street, responded to this review, 12 June 2012
Dear Reviewer

Thank you for taking the time to post your comments. I was pleased to read you found us to be a decent, clean and central 3 star hotel and that overall you had had a pleasant stay with us. I am also glad that you would consider coming to stay with us again as it is always a pleasure to welcome our guests back to the Portland.
Kind Regards

Ian Corner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
birmingham
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 5 June 2012

Rooms are basic and very small but ok you get what you pay for it only cost £49 so couldn't complain. The plung pool and jacuzzi are nice jacuzzi is warm and very relaxing. Food prices are high we went on hungry house web site and ordered from near by take away the hotel wanted £10 for a sandwhich and room service. The location is very gud in the centre.

  • Stayed June 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ms_decline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thistlehotels, General Manager at Ibis Styles Manchester Portland Street, responded to this review, 12 June 2012
Dear Reviewer

Thank you for taking the time to review your recent stay with us. I have noted your comments regarding our rooms but was glad you found then to be okay however we do have a selection of suite rooms available if you would like a more spacious feel. I was pleased to read that you had enjoyed our leisure facilities and found the location to be good. I do hope that should you be returning to Manchester you would consider staying with again.

Kind Regards
Ian Corner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lanark, United Kingdom
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 2 June 2012

Used this hotel for the first time for a one night stop over on 30th May 12. It was an enjoyable experience enhanced by the freindliness of the staff.

I will use it again.

  • Stayed May 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JimbotheJamo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thistlehotels, General Manager at Ibis Styles Manchester Portland Street, responded to this review, 6 June 2012
Dear Reviewer

Thank you for taking the time to post your comments regarding your recent stay with us. I was very pleased to read that you had had an enjoyable experience and found our team to be friendly. At the Portland we pride ourselves on our customer service.
I do hope you will use us again as it would be a pleasure to welcome you back.

Kind Regards
Ian Corner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, UK
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 1 June 2012

NIce hotel in a great central location. Reception and public areas are really modern and staff were welcoming and friendly.

Room was small but perfectly clean and suited our needs. Breakfast was great - Loads of choice and the food was good quality.

I'd definately recommend using this hotel. I'll certainly be back!

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank DAZEDManchester_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norway
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 25 May 2012

This is a really great bargain. Low prices, but high quality. Felt like staying at a really posh hotel, but for a fraction of the price. Nice and clean rooms. Modern decor. Really polite and helpfull staff. Nice and comfy beds. The rooms are a bit small, and there is not that much storage space. But it was perfect for a short brake with a good friend. Close to shopping. Easy access to the airport. And a short walk to the tram to Old Trafford. Would definitly stay at this hotel on my next trip to Manchester.

  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Luremuffins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thistlehotels, General Manager at Ibis Styles Manchester Portland Street, responded to this review, 29 May 2012
Dear Reviewer

Thank you very much for your review it is greatly appreciated. I was thrilled to read you found us to be a high quality hotel with helpful staff and in a prime location to enjoy everything Manchester has to offer. I am also pleased that you would definitely stay with us on your next visit to Manchester as it would be a pleasure to welcome you back personally to the Portland

Kind Regards
Ian Corner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, UK
Level Contributor
127 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed 23 May 2012

Stayed a night on business - room a bit small (and would have got to me after 2 nights) but staff could not have been more helpful as I battled with the aircon on arriving and coming up with a wifi card too for me. Good buffet for breakfast and check out was smooth and uneventful. Perfect for business and located extremely centrally.

  • Stayed May 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SJS15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thistlehotels, General Manager at Ibis Styles Manchester Portland Street, responded to this review, 25 May 2012
Dear Reviewer

Thank you for taking the time to post your review .I was happy to read that you had had an enjoyable stay and found us perfect for business. I was also pleased that you found our team to be pro-active and helpful. I have placed a copy of your review onto our staff notice board. I do hope that should you be revisiting Manchester for business or leisure you would consider returning to us here at the Portland.

Kind Regards
Ian Corner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Styles Manchester Portland Street

Property: Ibis Styles Manchester Portland Street
Address: 3-5 Portland Street, Manchester M1 6DP, England (Formerly Thistle Manchester City Centre, The Portland)
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Restaurant Suites Wheelchair access
Hotel Style:
#37 Family Hotel in Manchester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Styles Manchester Portland Street 3*
Number of rooms: 204
Official Description (provided by the hotel):
The Manchester Portland Hotel, is a grand Victorian hotel in central Manchester, close to the city's main railway station, shopping centres, theatres, galleries and other attractions. A magnificent listed building overlooking Piccadilly Gardens, The Portland Hotel is in the very heart of Manchester, making it the ideal base for shopping, concerts and other cultural events, and just a short drive from the legendary Old Trafford stadium. ... more   less 
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Also Known As:
The Portland By Thistle, Manchester Hotel Manchester
Manchester Thistle Hotel

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