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“The Portland by Thistle, Manchester” 5 of 5 bubbles
Review of Ibis Styles Manchester Portland Street

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Ibis Styles Manchester Portland Street
Ranked #56 of 115 Hotels in Manchester
Warren, RI
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“The Portland by Thistle, Manchester”
5 of 5 bubbles Reviewed 31 August 2012

I've just spent a week in Manchester, England (my first time in the UK) with Accommodations at the Portland in downtown Manchester... and in spite of the rainy (rainy) weather I found the staff... the entire staff, to be upbeat, cheery and truly delightful... the kind of morale that must be generated ONLY from the very top... these folks are professionals and expert at what they do: kind, humorous, gentile and wonderful at making your home away from home, just that. I had a delightful week there much because of this fine hotel management and operation.

The hotel is conveniently located at the busy center and offers you most everything at walking distance, or with helpful taxi drivers at the front of the hotel.... the hotel rooms are immaculate ... carefully prepared and maintained... clean as clean can be ... with every useful convenience one would expect for a short or extended stay.

The breakfast offerings are wonderful and the service staff is attentive and helpful... smiles in the morning, when you really need them... fresh and delicious fruits, breads, meats and cheeses... great coffee and juices... just a perfect start to a day of facing those rainy sidewalks...

The evening staff and kitchen offerings are just as fine as the earlier hours and I do have a habit, as many travelers, of coming and going at all sorts of hours and I knew the hotel would be a welcomed return with each passing.

I want to personally thank all those wonderful people there at the "Portland Thistle" for taking such good care of me and help making my first UK excursion a success on every level... you are all wonderful, thank you truly... and hope to see you all again soon.
World Traveler
Angelo Marinosci, Jr.

Room Tip: the elevators (lifts) are so modern and efficient, the floor level really does not matter... the win...
See more room tips
  • Stayed August 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AMJRX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thistlehotels, General Manager at Ibis Styles Manchester Portland Street, responded to this review, 11 September 2012
Dear Reviewer

Thank you very much for taking the time to post your feedback it is most appreciated. I was thrilled to read your comments regarding our team and hotel. I have issued your review to all our team as I am sure they will appreciate your kind words. We all here at the Portland do hope you will return to visit us the next time you are in Manchester as it will be a great pleasure to welcome you back.

Kind Regards
Ian Corner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,791 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (276)
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English first
London, UK
Level Contributor
140 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed 28 August 2012

Just returned from a long weekend away in Manchester, staying at the Thistle.

We booked at the last minute, so the rate wasn't particularly low (about £80 for a double/night), but considering all the events taking place in the city, it was very good value.

The room on the seventh floor was a decent size, with all amenities one would reasonably expect. Everything worked fine in the room and the bathroom and both were very clean.

The receptionists we dealt with were friendly and professional and we even got an early check-in, which was greatly appreciated.

Overall, a very pleasant stay in a very central location - recommended.

  • Stayed August 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank peter102110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thistlehotels, General Manager at Ibis Styles Manchester Portland Street, responded to this review, 6 September 2012
Dear Reviewer

Thank you for posting your comments regarding your recent stay with us. I was thrilled to read that you found us to be good value and that you felt our reception team were friendly and professional. I do hope you will come and stay with us again on your next visit to Manchester as it is always a pleasure to welcome back returning guests to the Portland
Kind Regards

Ian Corner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
northeast
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 August 2012

Although the room was on the small size the facilities were very good, having air con was a bonus.

Had an issue with the toilet roll holder being loose, just mentioned it to reception whilst popping out for some lunch, came back within the hour and it was all sorted.

Security was a little lapse on an evening with anyone being able to wander in off the street unchallenged but all in all a good experience would defo stay again.

  • Stayed August 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank northernmonkey76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thistlehotels, General Manager at Ibis Styles Manchester Portland Street, responded to this review, 6 September 2012
Dear Reviewer

Thank you for your feedback it is most appreciated. I was happy to read that you found our facilities to be very good. I have noted your comment regarding security being a little lapse and will ask our Front Office team for there thoughts as the security and safety of our guests is one of our main priorities. However I was pleased to read that you would defnitley stay again with us here at the Portland

Kind Regards
Ian Corner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, Scotland, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 25 August 2012

Had a excellent one night stay here in August. Got a terrific price for our stay and it was well worth it. Hotel is just minutes away from Canal Street and the nightlife and the shops and town centre are on your doorstep. The hotel itself is very stylish and the outer facade is beautiful. The room itself was a twin, it had every thing you need, was quite basic and a little on the small side, but it was fine for us. Air conditioning in rooms was also excellent. Had a meal in the restaurant, was a little pricey, friend has a burger which looked delicious, I had carbonara which wasn't the best, but all in all a gorgeous hotel, great service, close to all amenities....had a great time!

  • Stayed August 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jim483
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thistlehotels, General Manager at Ibis Styles Manchester Portland Street, responded to this review, 6 September 2012
Dear Reviewer
Thank you for taking the time to post your comments. I was delighted to read that overall you found us to be a gorgeous hotel with great service and close to all the amenities. I was pleased that you had a great time in Manchester and I do hope that on your next visit to Manchester you will come and stay with us again.
Kind Regards

Ian Corner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
182 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 bubbles Reviewed 24 August 2012

This was a last minute booking for business. I only used the room, no other facilities. Simple quiet accommodation in small (and perhaps slightly claustrophobic) but well-ventilated and comfortable room.

Pleasant reception staff. Well located and good value.

  • Stayed August 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LesFlamantsRoses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 22 August 2012

Giving only an average rating mainly due to the size of the room. Booked for Sat 11th August and only paid £55 for a double room. Very very small, could only walk between the end of the bed and the wall by walking sideways, toilet had hair floating in it as it seemed to have a very weak flush. Stayed last year at the Crowne Plaza at the top of Shude Hill for £80, much much nicer and definitely worth the extra £25.00.

  • Stayed August 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Neil H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thistlehotels, Front Office Manager at Ibis Styles Manchester Portland Street, responded to this review, 28 August 2012
Dear Reviewer

Thank you for taking the time to send your review. I was disappointed to read your comments but am aware that our rooms are compact and cosy however we do have a limited amount of suites available should you require a more spacious room. I do hope you will reconsider your decision not to stay again as it would be a pleasure to welcome you back to the Portland and to have the opportunity to apologise to you in person as it is always so disappointing when one of our guests leave dissatisfied.
Kind Regards
Ian Corner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crewe, Cheshire
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 21 August 2012

Stayed just 1 night, Sat 18 Aug 12. Checked in early with no problems as room was ready and the receptionist was very happy to accomodate us early. I had read other reviews and comments on the room size, but to be honest our room was fine. Not massive but certainly large enough for the 2 of us and enough room to move around. Room and bathroom were spotless and modern with a great LCD tv with lots of channels. Bar good and prices not bad for this grade hotel. We had booked a promotional room and received a complimentary bottle of wine and 20% off all food and drink in the hotel. Our room was Air conditioned which was needed when we returned late at night, it worked perfectly and quitely. Didn't here a peep during the night and considering there was a wedding party in the hotel the rooms must be well soundproofed!!. Breakfast was excellent, help yourself buffet, full engflish and continental. The produce used was top quality and extremely well cooked. We had a really good stay and could not beleive the difference in Manchester city centre from our last visit around 8 years ago. Loved Manchester and Loved The Portland Hotel. Well done to all the staff. Superb!

  • Stayed August 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mark-clean4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thistlehotels, General Manager at Ibis Styles Manchester Portland Street, responded to this review, 28 August 2012
Dear Reviewer

Thank you for posting your feedback regarding your recent stay with us. I was delighted to read your comments and have shared them with all of our team as I know they will be greatly appreciated. You are right in that it is amazing how much Manchester has changed in the last 8 years but I was happy to read that you had loved Manchester and us. I do hope you will return to us as it would be a pleasure to welcome you back to the Portland
Kind Regards
Ian Corner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Styles Manchester Portland Street

Property: Ibis Styles Manchester Portland Street
Address: 3-5 Portland Street, Manchester M1 6DP, England (Formerly Thistle Manchester City Centre, The Portland)
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Restaurant Suites Wheelchair access
Hotel Style:
#37 Family Hotel in Manchester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Styles Manchester Portland Street 3*
Number of rooms: 204
Official Description (provided by the hotel):
The Manchester Portland Hotel, is a grand Victorian hotel in central Manchester, close to the city's main railway station, shopping centres, theatres, galleries and other attractions. A magnificent listed building overlooking Piccadilly Gardens, The Portland Hotel is in the very heart of Manchester, making it the ideal base for shopping, concerts and other cultural events, and just a short drive from the legendary Old Trafford stadium. ... more   less 
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Also Known As:
The Portland By Thistle, Manchester Hotel Manchester
Manchester Thistle Hotel

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