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Renaissance Manchester City Centre Hotel
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Reviews (1,747)
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All reviewstwo double bedscity centresitting areacar parkharvey nicholsbit datedrooms are largeexcellent locationmen arenaclub roombars and restaurantsreception stafffull englishbreakfast was excellenthotel barsaturday nightstayed for one night
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Reviewed 14 November 2013

the decor in the bedroom is ace we loved it the layuot the size and also having a fridge in the room is even better we were looked after verry well the disabled bathroom needs a few grab rails round the shower their wasent any in the room we were in we would alwase stay in a Renaissance hotel again we enjoyed everything about it apart from the meeting room it was verry cold and they couldent get it right thank u for a good stay its a pitty we couldent stay for a forth day we did get value for money fom mr and mrs S-B

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Easytobook.com
Thank israel555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhiManagement, Hotel representative at Renaissance Manchester City Centre Hotel, responded to this reviewResponded 20 November 2013

Dear israel555,

Thank you for discovering the Renaissance Manchester City Centre Hotel and for your feedback following your recent stay.

We are so happy to learn that you enjoyed yourself and will certainly look into the points raised.

Thank you again for your comments and we look forward to welcoming you back

Yours sincerely

The Renaissance Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2013

Yet again I check out of a hotel and the receptionist does not ask if my stay has been OK. Are receptionists too scared to ask?
This hotel is wonderful value, with great use of space, especially in the restaurant/bar; my room was extremely large, bed was so comfortable and the shower extremely powerful.
But there was no in-room safe and the windows (inner frames) were filthy. I have my doubts about housekeeping having been asked on my first morning if I was checking out; when I replied 'No', the response was ' well you won't want your room cleaned?' My room was cleaned - and to a high standard - apart from the window frames/ledges.
My rating for service reflects on check-out reception and one of the housekeeping team; it most definitely does not reflect on check-in and restaurant staff.
I'm hoping to return in 2014 and with luck management will have sorted out these minor problems.

  • Stayed: November 2013, travelled solo
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1  Thank CamberleyNel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhiManagement, Hotel representative at Renaissance Manchester City Centre Hotel, responded to this reviewResponded 20 November 2013

Dear CamberleyNel,

Thank you for discovering the Renaissance Manchester City Centre Hotel and for your feedback following your recent stay.

We will be sharing your comments with the relevant department managers to ensure that the points raised are addressed.

We are pleased to learn that you overall enjoyed your stay and we look forward to welcoming you back in 2014

Yours Sincerely

The Renaissance Team

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Reviewed 9 November 2013

The Renaissance has always been my preferred hotel in Central Manchester. The staff are all so friendly and helpful and will really go the "extra mile" to make you feel welcome and ensure that your stay is trouble-free. However over the past year or so, the hotel has become to look so dated.

What a pleasant surprise to return and find a major face lift - both in the public areas and restaurant and more importantly in the bedrooms. This now feels like a modern hotel with large and functional rooms. The "oh so very comfortable" Marriott beds are still here guaranteeing a good night's sleep.

This new look has most definitely put this property back at the top of my "Manchester list".

  • Stayed: November 2013, travelled on business
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1  Thank yhi904
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhiManagement, Hotel Representative at Renaissance Manchester City Centre Hotel, responded to this reviewResponded 13 November 2013

Dear yhi904,

Thank you for discovering the Renaissance Manchester City Centre Hotel and your review following your recent stay.

It is always great to receive feedback from our loyal guests and we are excited to read that you like our "New Look"

We look forward to welcoming you back

Yours Sincerely

The Renaissance Team

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Reviewed 8 November 2013

I booked 2 rooms as an anniversary present for our friends silver wedding as part of a shopping package which included breakfast, a glass of wine each and a £20 Arndale shopping voucher for an unbeliveably low price which was well worth it.
We were fortunate to get upgraded to superior rooms overlooking the city and they really were of the highest quality. The building apparently was an old office block or bank so the rooms are very spacious and well appointed.
The front desk staff were excellent and were genuinely interested in their guests and were really helpful with directions/ information.
The bar prices are a bit on the steep side but the surroundings are very pleasant and are probably worth the extra although you really are only a couple of hundred yards from many bars and restaurants which are probably better value.
The breakfast is excellent with a wide range of hot and cold items with good service from the staff.
Overall the hotel does earn its 4* rating and is really good value compared to some other hotels of a similar rating in Manchester.

Room Tip: The higher floors have great views across the City.
  • Stayed: October 2013, travelled as a couple
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Thank 429SteveP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhiManagement, Hotel Representative at Renaissance Manchester City Centre Hotel, responded to this reviewResponded 13 November 2013

Dear 429SteveP,

Thank you so much for discovering the Renaissance Manchester City Centre Hotel and for your review following your recent stay.

We are so pleased to hear that you enjoyed your stay and do hope that your friends had a fantastic silver wedding anniversary celebration.

We look forward to welcoming you back when you are next in Manchester.

Yours Sincerely

The Renaissance Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2013

With a central location and a comfortable homely feel, the Renaissance is an excellent place to stay at when visiting manchester.
The rooms are clean. spacious and comfortable, and the breakfast is indeed a treat!
There is indeed slight room for improvement, but it indeed fullfills its four star rating.
Well furnished, comfortable and with an overall friendly staff - this is one place i would highly recommend.

  • Stayed: March 2013, travelled on business
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Thank Dr Ali A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhiManagement, Hotel representative at Renaissance Manchester City Centre Hotel, responded to this reviewResponded 8 November 2013

Dear Dr Ali A,

Thank you for discovering the Renaissance Manchester City Centre Hotel and thank you for your very kind words.

We will share your feedback with the entire team and will look forward to welcoming you back when you next have a chance to visit Manchester.

Yours Sincerely

The Renaissance Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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