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Reviews (1,777)
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All reviewstwo double bedscity centresitting areacar parkharvey nicholsbit datedrooms are largeexcellent locationmen arenabars and restaurantsclub roomreception staffbreakfast was excellentfull englishhotel barsaturday nightstayed for one night
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Reviewed 14 March 2014

Strangely, considering that the room had clearly been refurbished quite recently, it had a very dated feel to it. Nevertheless, the room was large, the bed extremely comfortable and the hotel surprisingly quiet considering its location. The bathroom was adequate though cheaply fitted, as others have observed.

The breakfast was reasonably good though I doubt that I would have been too impressed if I'd paid the £15 per person charge for it - I had an inclusive rate.

Service was very good at both reception and the bar and the room was very clean. One minor niggle was that the heating seemed to do anything but heat the room. Fortunately, it wasn't that cold most of the time although it did feel a bit chilly when I woke up in the morning.

The hotel advertises free high speed internet access. Technically, I suppose, they are correct but the free access is only available in the lobby and bar, not in the bedrooms. They wanted another £15 a day for that; though I was offered it for £10 a day if I paid when I checked in. I find it hard to believe that a 4* hotel in 2014 is still stuck in the 'information highway' of the 1990s and charging extra for internet access to rooms. You might accept that sort of thing in the no-frills hotels but not a city centre 4*.

  • Stayed: March 2014, travelled on business
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1  Thank tony_sa1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhiManagement, Hotel Representative at Renaissance Manchester City Centre Hotel, responded to this reviewResponded 24 March 2014

Dear tony_sa1,

Thank you for choosing the Renaissance Manchester City centre Hotel for your recent visit to Manchester and we are pleased that overall you enjoyed your stay.

Please accept our sincere apologies for the inconvinience experienced with the heating, we have shared your comments with our Engineering team so that they can look into this.

We do hope that we can welcome you back when you next have a chance to visit our great city.

Yours Sincerely

The Renaissance Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2014

Stayed here for a birthday weekend. The room was spacious and well decorated, the bathroom was enormous with really good products available. The staff was really helpful and even brought up a fan as the room was very warm.
Breakfast the next morning was plentiful, hot and fresh.
All in all a great stay.

Room Tip: Choice a high room better view and less traffic noise. Also park outside the front door and go in to get a card for there car park as it's cheaper than the public one next door.
  • Stayed: February 2014, travelled as a couple
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Thank Steve456_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhiManagement, Hotel Representative at Renaissance Manchester City Centre Hotel, responded to this reviewResponded 24 March 2014

Dear Steve456_11,

Thank you for discovering the Renaissance Manchester City Centre Hotel and thank you so much for your very kind words which we shall share with the entire team.

We look forward to welcoming you Back when you next have an opportunity to visit our great city

Yours Sincerely

The Renaissance Team

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Reviewed 11 March 2014

Decided to treat myself to something a bit more upmarket... and this hotel delivered. Excellent from start to end, and a large room with all the facilities, including a sofa, chairs and coffee table. Professional staff too.

Stayed: January 2014, travelled solo
Thank cdboy2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhiManagement, Hotel Representative at Renaissance Manchester City Centre Hotel, responded to this reviewResponded 12 March 2014

Dear cdboy2002,

Thank you for choosing the Renaissance Manchester City Centre Hotel for your recent visit to Manchester.

It is great to learn that you enjoyed your stay and thank you also for your kind words about of staff - we will share your feedback with them all.

We look forward to welcoming you back when you next have an opportunity to visit our great city

Yours Sincerely

The Renaissance Team

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Reviewed 11 March 2014

We stayed here in January 2014. The location was great, your near all the best bars and places in Manchester. The rooms are spacious, the beds are comfy and what all hotels should have is a great shower. All the bar staff and reception staff we very friendly and helpful. We've booked again for March.

  • Stayed: January 2014, travelled as a couple
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Thank mmloumm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhiManagement, Hotel Representative at Renaissance Manchester City Centre Hotel, responded to this reviewResponded 12 March 2014

Dear mmloumm,

Thank you so much for discovering the Renaissance Manchester City Centre Hotel. We are really pleased that you enjoyed your experience so much that you have already made your next reservation.

We very much look forward to welcoming you back in March.

Yours Sincerely

The Renaissance Team

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Reviewed 10 March 2014

Stayed here as a party of 8 men from our business. Excellent location valet parking at a reasonable cost, clean rooms, comfortable beds, superb breakfast, fresh hot and good choice. The porter receptionist was friendly and prompt on departure with my car waiting outside the door! This hotel does what it says on the tin, central, easy to use and we'll be back...

  • Stayed: February 2014, travelled on business
    • Value
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Thank PaulPSynergy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhiManagement, Hotel Representative at Renaissance Manchester City Centre Hotel, responded to this reviewResponded 12 March 2014

Dear PaulPSynergy,

Thank you for choosing the Renaissance Manchester City Centre Hotel for your recent business trip and we are really pleased to learn that you all enjoyed your stay and we look forward to welcoming you back.

Yours Sincerely

The Renaissance Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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