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“Fantastic” 5 of 5 bubbles
Review of Renaissance Manchester City Centre Hotel

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Renaissance Manchester City Centre Hotel
Ranked #31 of 115 Hotels in Manchester
Certificate of Excellence
Dubin
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Fantastic”
5 of 5 bubbles Reviewed 1 April 2014 via mobile

Recently visited this hotel and absolutely loved it. From the hotel decor food staff cleanliness couldn't fault a thing. Location is ideal too. If I could say one thing don't let the outside put you off this hotel (needs upgrading) as once you step through these doors it's another world. I would hate to think the appearance from outside would put anyone off. Will most definitely stay here again and would highly recommend it.

Stayed April 2014
Helpful?
Thank LeeFDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhiManagement, Hotel Representative at Renaissance Manchester City Centre Hotel, responded to this review, 2 April 2014
Dear LeeFDublin,

Thank you for discovering the Renaissance Manchester City Centre Hotel and we are so pleased that you had a great stay and thank you also for the recommendation.

Thank you again and we look forward to welcoming you back

Yours sincerely

The Renaissance Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,520 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (280)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
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  • Italian first
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English first
Belfast, Northern Ireland, United Kingdom
Level Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 31 March 2014 via mobile

I was very disappointed in this hotel . The only thing good i have to say about it was the location . Service very poor and had to queue up for breakfast waited 30 min on omelet and it was runny in the middle . Service poor,slow and overly friendly with doorman wanting a hug . It was raining and we asked for an umbrella and was given a cheap fold up with the letter r on paper Sellotaped to handle . Lighting in rooms was very poor and not a nice feel. It has to be the worst Renaissance I have stayed in. Sorry but that's how I feel .

  • Stayed February 2014
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank annie_champagne2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhiManagement, Hotel Representative at Renaissance Manchester City Centre Hotel, responded to this review, 2 April 2014
Dear annie_champagne2004,

Thank you for choosing the Renaissance Manchester City Centre Hotel for your stay in February. We have sent you a private message regarding your feedback and hope to hear back from you soon.

Yours Sincerely

The Renaissance Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 30 March 2014 via mobile

A one night stay. Hotel is in a good location in city centre. From the outside the place looks terrible but inside it is perfect.

The rooms are either quirky or weird depending on your point if view. I am not sure where I stand. I did not like the fact that the toilet and toilet door was right beside the bed. It is a huge room, surely there is a better layout. It looks like the renovation did not extend to the bathroom which felt plasticky and the ceiling tiles rather cheap.

Marriott Rewards: breakfast is complementary in the restaurant for elites (I think). I ate breakfast (which was quite good) and was not changed. The host wanted to charge me as she said I did not have breakfast in my rate. I asked about marriott rewards, she went off to check but never came back with an answer. There was no charge on my bill so it must have been worked out.

Tea should be served hot. At breakfast the staff pre-make tea in large pots which sit near the host until guests arrive and are seated with the now luke warm tea. Surely this efficiency measure cannot save much time?

The hotel arranged for a taxi to the airport. The receptionist said it was a fixed fee arrangement for 20 pounds, but the driver turned on a meter and charged the fare on the meter which was more. Perhaps this is something to look into.

Overall a good base for a short stay. The quirky rooms make the place interesting, but you will likely not want to lounge around the hotel for the day.

  • Stayed March 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MR_Gold_IRL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhiManagement, Hotel representative at Renaissance Manchester City Centre Hotel, responded to this review, 2 April 2014
Dear MR_Gold_IRL,

Thank you for choosing the Renaissance Manchester City Centre Hotel for your recent trip to Manchester and for your feedback.

We have shared your comments regarding breakfast with our Food & Beverage team so they can use these for retraining purposes and we apologise for any inconvinience caused.

We have also spoken to the taxi company regarding your experience and we will monitor the situation closely.

We are pleased that overall you enjoyed your stay and we hope to be able to welcome you back when you next have an opportunity to visit Manchester.

Yours Sincerely

The Renaissance Team
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Belfast, United Kingdom
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 30 March 2014

I stayed here for one night in March 2014. The rooms are large and the beds are really comfortable. It did have two downfalls for me

1) If you want to use the internet in your room, it's £6 for the first hour.

2) The breakfast wasn't up to much. I was quite early for breakfast (7:30am) and there wasn't much options.

Overall, it was a really nice hotel, with a 10 minute walk from the train station.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ptmagnew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhiManagement, Hotel Representative at Renaissance Manchester City Centre Hotel, responded to this review, 2 April 2014
Dear ptmagnew,

Thank you for discovering the Renaissance Manchester City Centre Hotel for your recent visit to Manchester.

Please accept our sincere apologies for the lack of breakfast options at 7.30am and we have shared your feedback with our Food & Beverage Team so they can look into this.

We hope that we can welcome you back when you are next in Manchester.

Yours sincerely

The Renaissance Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
125 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed 28 March 2014 via mobile

I stayed here for one night for work as we had an event there and I was quite impressed.

Check in staff were efficient and friendly, a good start. My room was quite a large L shape - had 2 comfortable double beds (I slept very well and normally I don't) and a separate seating area with coffee table and work desk. The feature wall with a huge photo of buildings was quite nice and meant the walls didn't need tacky miscellaneous art. The room was spacious and after talking to my colleagues it seems that quite a few of the rooms were like mine (2 double bed with lots of space). The bathroom was very clean. I was very impressed and especially so as the staff are very friendly and helpful - I called to ask for chamomile tea as there were no herbal teas in the room and they were brought to me in a few minutes.

The restaurant is small and the menu not extensive but it was mostly good - everyone enjoyed the food apart from those who had the gnocchi saying it was floury and bland. The fish and chips and pulled pork sliders were especially praised.

The event we had at the hotel got off to a bad start as the morning pastries didn't come out on time but after we spoke to the staff they worked hard to get something out and were very attentive after that. The salad buffet lunch was very good and enjoyed by all our delegates.

I travel about quiet a bit for work and have stayed in quite a few hotels and I am impressed with the level of service at this Marriott (my company have avoided Marriott hotels recently due to bad customer service). It's also a great price for what you get, would be happy to stay here again.

Stayed March 2014, travelled on business
Helpful?
Thank Weece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhiManagement, Hotel Representative at Renaissance Manchester City Centre Hotel, responded to this review, 2 April 2014
Dear Weece,

Thank you for choosing the Renaissance Manchester City Centre Hotel for your recent event and we are really pleased that you had a great stay.

We have shared your feedback with the entire team along with your great pictures.

Thank you again for choosing to stay with us and we look frward to welcoming you back when you next have an opportunity to visit Manchester.

Yours sincerely

The Renaissance Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warrington, England, United Kingdom
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 24 March 2014

Ten of us stayed for two nights for a girly weekend in Manchester. The hotel is nice and modern. The rooms are large and the beds are comfy. We booked twin rooms, which had two double beds plus a seating area. The hotel location is ideal for exploring Manchester. The breakfast was good, my only complaint is there was a large que to be seated for breakfast on the Saturday morning, so if your in a rush make sure you leave pleanty of time!

  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ruth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhiManagement, Hotel Representative at Renaissance Manchester City Centre Hotel, responded to this review, 2 April 2014
Dear Ruth W,

Thank you for discovering the Renaissance Manchester City Centre Hotel and we hope it was an awesome girlie weekend.

Great to hear that you liked our rooms and we hope you enjoyed exploring the city

Yours Sincerely

The Renaissance Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
east yorkshire
Level Contributor
70 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 22 March 2014

first class hotel , great location , Arndale Center , Dean St , for bars , some thing to eat
A short walk to Opera house , to see the show ( Dance Till dawn , great show )

Rooms , big , clean , very comfey bed , bath /shower , pleanty of hot water .

breakfast ,room , clean , pleanty of tables , food very good , hot , plenty to choice from , cooked , or cold meats , fresh fruit , ect
staff at reception , first class , helpful co operative , also godd service from the staff in the dinning room for breakfast

Room Tip: we had room 111 , a suite
See more room tips
  • Stayed March 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank joey023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhiManagement, Hotel representative at Renaissance Manchester City Centre Hotel, responded to this review, 24 March 2014
Dear Joey023,

Thank you for returning to the Renaissance Manchester City Centre Hotel for your recent visit to the Opera House. Great to hear that it was a good show.

We look forward to welcoming you back when you are next in town

Yours Sincerely

The Renaissance Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Renaissance Manchester City Centre Hotel

Property: Renaissance Manchester City Centre Hotel
Address: Blackfriars Street, Manchester M3 2EQ, England
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Family Hotel in Manchester
#19 Luxury Hotel in Manchester
#22 Romantic Hotel in Manchester
#32 Business Hotel in Manchester
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Renaissance Manchester City Centre Hotel 4*
Number of rooms: 203
Official Description (provided by the hotel):
Located in one of the most exciting cities in the UK, the 4 star Renaissance Manchester City Centre Hotel is at the heart of Manchester's stylish quarter. We're on Deansgate within walking distance of Harvey Nichols, Arndale, Piccadilly and a short walk to Victoria Station. It's the perfect location for weddings, group or private dinners and large conferences. Our hotel offers a magnificent lobby, high speed internet access, modern amenities and signature service. ... more   less 
Reservation Options:
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Also Known As:
Renaissance Manchester
Manchester Renaissance
Renaissance Hotel Manchester

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