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Reviews (1,777)
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All reviewstwo double bedscity centresitting areacar parkharvey nicholsbit datedrooms are largeexcellent locationmen arenabars and restaurantsclub roomreception staffbreakfast was excellentfull englishhotel barsaturday nightstayed for one night
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Reviewed 13 September 2017 via mobile

Stayed here for two nights. Check in easy. Good location however alot of levels in hotel and lift is extremely slow.Rooms large and clean however the downfall was that they did not contain fridge and did not have wifi. Wifi was an extra £15 pound a day which is ridiculous for a four star hotel. I Had breakfast one morning which I regretted immediately £15 each for a boring buffet. Breakfast staff not helpful at all had to ask three different people for tea. Also was annoyed that the hotel has the check to charge £5 pound service charge when good services was not received! Customer should have the option! All in all I would not stay in this hotel mainly because of the wifi situation.

Stayed: August 2017, travelled with friends
Thank SOphia95xx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhiManagement, Front Office Manager at Renaissance Manchester City Centre Hotel, responded to this reviewResponded 17 September 2017

Thank you for your feedback regarding your recent stay. I will pass on your comments regarding the buffet and the breakfast team. Wi-Fi is complimentary at the hotel for our Marriott Rewards members, enrolment is available at the front desk and is also complimentary in the bar and lobby area. I do hope you choose to visit us here in Manchester again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2017

Very nice hotel, good position, good parking, good staff - no complaints.
The room we had was on the 8th floor, was clean and spacious. The bed was comfortable, there was a Hair Dryer, Ironing Board and Iron, excellent Tea and Coffee making facilities with Biscuits. Plenty of Shampoo etc in the En Suite

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank MCG1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhiManagement, Executive Assistant at Renaissance Manchester City Centre Hotel, responded to this reviewResponded 27 September 2017

Dear MCG1953,

We are delighted that your stay with the Renaissance Manchester City Centre Hotel was enjoyable.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Sincerely,

Maria Joergensen
Executive Assistant

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Reviewed 10 September 2017 via mobile

I stayed at this hotel on Saturday night with my boyfriend. On arrival we were greeted by the checking in staff who were very friendly. We were lucky enough to receive a free room upgrade to the top floor fancier room which was great. A member of staff offered us some Jaffa cake bars whilst we was at the check in desk. The room was lovely, simple and clean. 2 large king beds. Nice bathroom. A nespresso machine. Nice toiletries and even chocolates on the pillow. The room was rather loud at night but that's just part and parcel of being in the city centre on a Saturday night. If your a light sleeper, take ear plugs. The windows are a little old and not soundproof and was confusing on how to open/ slide them across as we were a little warm. The breakfast buffet was tasty, food cooked beautifully. The kitchen staff were friendly and chatty and took their time to ask how your day is going which is a nice and personal touch. Somebody was going round with tasty smoothies in shot glasses and offering them.

Overall I couldn't fault this hotel. There is many personal touches that you don't get in other hotels such as the Hilton. The staff are a credit. I will book again if ever staying in Manchester.

Stayed: September 2017, travelled as a couple
1  Thank Hollfitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhiManagement, Executive Assistant at Renaissance Manchester City Centre Hotel, responded to this reviewResponded 27 September 2017

Dear Hollfitz,

We are delighted that your stay with the Renaissance Manchester City Centre Hotel was enjoyable.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Sincerely,

Maria Joergensen
Executive Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2017

Fabulous hotel. We are returning guests and this trip certainly did not disappoint. The staff are so helpful they seriously go out of there way to make your stay as good as possible. We stayed in room 1216 and the room was amazing.
This hotel is in the middle of town centrally located. Parking is available at an extra charge.
Breakfast is plentiful lots for everyone's individual taste.
The hotel bar has the most fabulous cocktails!
Would really recommend trying this hotel yo will not be disappointed

Room Tip: Higher floor
  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank sunshinelincs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhiManagement, Executive Assistant at Renaissance Manchester City Centre Hotel, responded to this reviewResponded 27 September 2017

Dear sunshinelincs,

We are delighted that your stay with the Renaissance Manchester City Centre Hotel was enjoyable and thank you for being loyal Renaissance guests.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Sincerely,

Maria Joergensen
Executive Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2017

very well placed for central manchester,good sized rooms, large bathrooms, very comfortable beds, breakfast very good, good choice, wines good selection in the bar, parking next door, good wifi - will stay again.

  • Stayed: September 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Gavin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhiManagement, Executive Assistant at Renaissance Manchester City Centre Hotel, responded to this reviewResponded 27 September 2017

Dear Gavin C,

We are delighted that your stay with the Renaissance Manchester City Centre Hotel was enjoyable.

We look forward to your return visit when you are next in our great city.

Sincerely,

Maria Joergensen
Executive Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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