Checking was standard, missing a welcome smile.The receptionist didn't look happy at all. Our room was tired and dirty looking and also very cold, the heating didn't work properly, air con whistled throughout the night. The curtains didn't close properly, letting the light's from outside light up our room throughout the night and they were ripped. When we used the sink in the bathroom there was a banging noise coming from the pipes.
The whole place could do with a deep clean and a lick of paint. The staff could do with learning some customer service skills. The only plus for this hotel was the breakfast was ok and plenty of choice, Although overpriced.
There are far better hotels very close by for the same price, so choose one of them.
- Official Description (provided by the hotel):
- Etrop Grange is a gracious Grade II listed Georgian Country House originally built in 1780 by school teacher William Moss and although located just a short distance from Manchester Airport, is anything but an airport hotel.Originally known as Moss House, the hotel was renamed Etrop Grange in 1984 by the owners after a local area called Etrop Green. Etrop Grange first opened for business in November 1985 as a fine dining restaurant on just the lower level and was slowly converted into a hotel over the next 13 years with a £3 million refurbishment. The Etrop Grange still retains it's Georgian charm with its stately facade matched by a luxurious interior of decadent chandeliers, heavy drapes and marble fireplaces.Due to modern intervention the hotel is now ideally located just two minutes from Manchester Airport and the M56, and is one of the few hotels in the area with no overhead aircraft noise making it an ideal hotel for business and leisure alike. Offering complimentary transfers to and from the airport and airport railway station (between 06:00 and 22:00), along with complimentary parking and WiFi for all guests, Etrop Grange is the perfect place to spend a relaxing day or night whatever the occasion. ... more less
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- Also Known As:
- Etrop Grange Manchester
- Etrop Grange Hotel Manchester