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“Brilliant”

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Crowne Plaza Manchester Airport
Ranked #38 of 116 Hotels in Manchester
Kibworth Beauchamp, United Kingdom
Level Contributor
121 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Brilliant”
Reviewed 30 May 2014

Great greeting at reception, room was clean and adequate for the occasion.

Restaurant was fabulous it was excellent, service was brilliant and the food was really lovely.

Had posh egg and chips with asparagus topped with an egg and chunky chips.

Dessert, gooseberry crumble and custard, tasted just like mum makes.

Room Tip: Even though it is close to the airport, they did not disturb you or your sleep quality. Delivery...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chrisg0ufp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
birchak, Manager at Crowne Plaza Manchester Airport, responded to this review, 4 June 2014
Thank You so much for taking the time to review us. Really means a lot when we get such reviews as yours!

We trust you had a great holiday and can not wait to welcome you back to the hotel again soon.

MANAGER CM
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3,127 reviews from our community

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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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N E Lincs
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 30 May 2014

Stayed one night following an early flight as part of a 'park and stay package'. All staff extremely helpful, pleasant and keen to help. The hotel and room was very clean and the bed very comfortable. Breakfast was very good and checkout easy and quick. The shuttle was very useful and easy to access, plus part of the price. The drivers on both occasions were courteous and helpful. Will certainly stay again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank H0lidaymad2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
birchak, Manager at Crowne Plaza Manchester Airport, responded to this review, 4 June 2014
WOW Thank You for your 5 star review.

Our " HAPPY " team are delighted with your comments.

We hope to welcome you again soon.

MANAGER CM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Isle of Man
Level Contributor
259 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 30 May 2014 via mobile

Easy check in and goos size Executive room allocated. Bathroom was a bit small but fine with nice toiletries.
We had a bar meal which was excellent- fresh crab cakes and an unusual but very tasty stew. Very friendly waitresses- turned out they were mother and daughter- great, very chatty.
Free minibus to airport so no hassle.
Will stay over again

Stayed May 2014, travelled as a couple
Helpful?
1 Thank philosIsleofMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
birchak, Manager at Crowne Plaza Manchester Airport, responded to this review, 4 June 2014
Thank You for taking the time to review us. Your feedback has been passed onto our bar team.

We hope to welcome you back to the hotel again real soon !!

MANAGER CM
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CT
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 May 2014

It is within walking distance from all terminals at Manchester Airport. I have walked there with just a carry-on and also with a big suitcase. It is easy to reach and quicker than if you call for a shuttle pickup.
The breakfast buffet has a big variety of items. They open it early so you can still have a breakfast even if your flight leaves at 8 am or earlier.
The rooms are spacious and clean. I stay there regularly when in Manchester.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dipaCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
birchak, Manager at Crowne Plaza Manchester Airport, responded to this review, 4 June 2014
WOW WOW WOW !!!!!!!

All 5 star marks . Simply Thank You !!! Your comments mean so much to the teams.

Thank you for taking the time to review us.

MANAGER CM
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Carlisle, United Kingdom
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 28 May 2014

I stayed here overnight due to having an early appointment at Manchester Airport the following morning.

Upon my arrival (via train) I used the free telephone just after following the exit signs from the rail station, I dialled the number provided for my specific hotel on the bored right next to the exit. The lady that answered the telephone was incredibly nice and informed me that a driver would be with me as quickly as possible... literally around 2 minutes later there was a mini bus parked up outside to pick me up to take me to the hotel which was around a 2 minute drive away (very good drivers also, very chatty and friendly).

When I arrived at the hotel, the minibus driver carried my bags from the vehicle inside and to the reception desk for me and wished me a pleasant stay.

The reception staff were once again very polite and friendly and quickly confirmed my details, handed me my room card key and informed me of the direction to my room... I then set off from reception to my room and it couldn't be easier to find, everything was brilliantly sign posted and clear to read.

When I arrived at my room, I was very impressed! The room was spotlessly clean, smelled great and was nice and warm (brilliant for me as I stayed over in the winter!)... I unpacked my bag and turned on the rather impressive television that was mounted to the wall opposite my huge bed (For those of you with an early morning flight, the television also includes a wake up call - I chose for this, setting my own alarm and also getting reception to give me a wake up call as I didn't want to be late for my appointment!

On bed side table was a little white box with the words 'THIS WORKS', this intrigued me so I picked it up and read over the description on the back - inside the box was a roll on and a pillow spray specially formulated with herbal fragrances which are believed to have relaxing properties (lavender etc.), the roll on is used by rolling onto the pressure points on your wrists. I tried these out and they actually did work a treat! I find these little added extras always impress as they help set a good mood for your stay.

I also had a small kettle and tea and coffee in my room... WIFI was also available!

The view from the room was quite good for people that enjoy aircraft watching.

The bathroom was perfect, the shower was brilliant and complementary toiletries again were provided which smelled great.

The following morning, I got all my wake up calls and felt amazing after a brilliant nights sleep in the huge comfy bed! I left my room and made my way down to reception and along the way I saw multiple groups of cabin crew from various airlines (Emirates, Thomas Cook, Quatar etc.)... This did not surprise me as the hotel's location is perfect!

When checking out, the reception staff again could not be any nicer nor more helpful and processed all the necessary documents etc. quickly and efficiently.

WOULD DEFINATELY RECOMMEND - I WILL BE STAYING HERE AGAIN!

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Markus_221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
birchak, Manager at Crowne Plaza Manchester Airport, responded to this review, 4 June 2014
Mr Markus

What can we say apart from Simply Thank You for your kind words and reflection on our hotel.
The 5 stars that you have rated us are what keep us striving to go that extra mile for our guests.

Your feedback has today been read out at our morning briefing. The team are delighted.

Thank you and we can not wait to welcome you back to the Crowne Plaza Manchester Airport.

MANAGER CM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carlisle, United Kingdom
Level Contributor
54 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 28 May 2014

Staying at this hotel is a good way to start and/or end your trip when flying from Manchester Airport. We have stayed here several times. It is very close to the airport and offers a free shuttle bus service throughout the 24 hours. It also offers car parking for the duration of your holiday and we have left our car for up to two weeks. Parking in excess of two weeks or thereabouts may need to be discussed when booking. The staff are pleasant and available at all times. The rooms are plentiful, clean, spacious with the usual tea and coffee facilities. Breakfast is satisfactory, and there is a choice for dining in the evening. Try the Sampans restaurant (Eurasian food) for a change.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daisy005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
birchak, Manager at Crowne Plaza Manchester Airport, responded to this review, 4 June 2014
Thank You for taking the time to review our hotel. Your feedback has been shared with the team.

We look forward to welcoming you back again soon.

MANAGER CM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cumbria
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 28 May 2014

Stayed at Crowne Plaza Manchester Airport before taking an early flight for holidays. Hold membership of Crowne Plaza Rewards so this is a good accumulation of points. Upgraded on arrival, being a Gold Member this is part of the reward and not chargeable , however on return from holidays we were charged £9. When we complained they reluctantly refunded the £9 back.

Rooms were nice and spacious but I struggled to see the difference as an upgraded room, however we were only in the room for approximate 6 hours.

Food was nice in the hotel, we opted to choose from the grill menu rather than the Irish Bar or Chinese restaurant.

Overall a pleasant stay for what we needed.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Campbell63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
birchak, Manager at Crowne Plaza Manchester Airport, responded to this review, 4 June 2014
Thank you rating us. We are glad that you enjoyed your stay with us and trust that you had a great holiday too.

Apologies for the over charge our front office manager has looked into the mistake.

We hope you welcome you back next time you fly out of Manchester Airport.

MANAGER CM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Manchester Airport

Property: Crowne Plaza Manchester Airport
Address: Ringway Road, Manchester M90 3NS, England
Phone Number:
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#21 Luxury Hotel in Manchester
#24 Romantic Hotel in Manchester
#33 Business Hotel in Manchester
#40 Family Hotel in Manchester
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Crowne Plaza Manchester Airport 4*
Number of rooms: 294
Official Description (provided by the hotel):
A fantastic Manchester Airport Hotel superbly located on the Airport complex, the four-star Crowne Plaza Hotel is within easy access of the M56, M60 and M62 as well as Manchester City Centre. The hotel boasts a stylish restaurant and bar, offering modern cuisine in a relaxed and informal atmosphere. Accommodation includes 299 well-appointed air-conditioned bedrooms that are ideal for both the business and leisure traveller. High-speed internet access is also available in all rooms. Spacious family rooms and Accessible rooms are also available. A complimentary shuttle service to and from the airport is available to all guests. The Park Stay & Go package offers guests accommodation, long stay parking & courtesy transport to & from the airport. Vehicles are transferred to a secure off site car parking facility working in conjunction with Peter Ashley Car Parks. Hotel Residents are required to pay for parking at the overnight rate of £15 per vehicle. Our Car Park has floodlit signage and Pay and display machines for visitors. Please note parking is for cars only. The Crowne Plaza has four superb dining options, plus 24 hour room service. We also offer small meeting facilities and ample car parking with accessible spaces. ... more   less 
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Also Known As:
Crowne Plaza Manchester Airport Hotel Manchester

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