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“Fair Enough!”

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Crowne Plaza Manchester Airport
Ranked #43 of 120 Hotels in Manchester
Reviewed 17 June 2014

I have been to this hotel a few times. Its very close to the airport. The rooms are nice and a comfortable bed. The room service though is quite bad with very limited choices on the menu and comes with a tray charge on top! Staff is friendly and there is a constant shuttle to go to the airport and bus station.

  • Stayed: May 2014, travelled on business
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Thank Wkqatar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
birchak, Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded 18 June 2014

Thank you for taking the time to review us.
Your feedback has been passed onto our teams.
Please do remember that we have five dining options within the hotel, any of these outlets will serve direct to room service.
The menu does indeed become limited however only after 11pm.

We hope to welcome you back again soon.

Manager cm

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1,819 - 1,825 of 3,362 reviews

Reviewed 16 June 2014

Stayed here one night before flying back to the states. Convenient location to airport. Food was good and service ok. Everyone seemed a little overwhelmed by the number of guests. We were part of a group and we were to eat together, but no preparation had been made for us, so we were on our own. Reception staff and restaurant staff didn't seem to care that we were stuck there to eat. Finally, everyone found a place in one of the three dining places to eat. Room was comfortable. Would stay again.

  • Stayed: June 2014, travelled with friends
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Thank christa m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
birchak, Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded 16 July 2014

Thank you for taking the time to feedback about our hotel.
We are so very sorry that we felt short of your expectations on this occasion.

Our reception and F and B team strive to ensure a seamless service is constantly met. Your feedback has been passed onto these teams.

We hope that one day you will return back to the hotel as we do offer 5 different dining options.

Many Thanks

CM MANAGER

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Reviewed 16 June 2014

Me and my husband booked this hotel for our wedding night, as we had a early flight in the morning.. when we first arrived, it looked like a lovely hotel. We needed to check in quick, because we booked a candle lit table in the restaurant and we arrived just after the time booked. but we found we were waiting for a while to get checked in. when we did make it to the restaurant, we ordered our food, for the price we paid, it wasnt anything special. then the waitress came over and grabbed our plates while i still had food in my hand, realised and put my plate back down.i just told her to take it. felt like my meal was then ruined. After flagging the waitress back down (from standing talking) we asked for the bill. Then after flagging her back down to pay ( again standing talking) we decided to just let her keep the change, because we just wanted to get out of there.
The room was lovely though. 24hour room service. great!!
the woman on the desk when we checked out was very helpful. and the 24hour shuttle bus is also fab. because we were not sure what terminal we had to go too, they helped us and got us their.
So overall, I would say there is good and bad about this hotel. would stay again. Just not use the restaurant.

  • Stayed: May 2014, travelled as a couple
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Thank Emma B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
birchak, Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded 18 June 2014

Thank you for taking the time to review our hotel and service levels.

CONGRATULATIONS to you both from the whole team here at Croiwne Plaza. It saddens us to read when guests are not 100 percent happy with the level of service that we provide.

Today your feedback has been shared with the restaurant teams. If you do choose to stay here again then please do contact me direct on chris.mills2@ihg.com.

Many Many thanks .

Manager cm

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Reviewed 14 June 2014

Stayed here for one night before flying out of Manchester. Hotel extremely convenient for the airport and the shuttle bus service from this hotel very good. The staff were very friendly and helpful, especially the staff in the Grill Bar were we ate. The food was delicious and services fast. Our room was very spacious, clean and with very comfortable beds, got a great nights sleep which was surprising considering the proximity to the airport. Our only complaint would be the charge for internet services, whilst this charge was not very expensive at £5/hour, as a customer I was extremely disappointed this service was not included in the room charge. In our opinion internet services costs should be absorbed by the hotel as they need this service themselves to run the hotel sufficiently.

  • Stayed: June 2014, travelled on business
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Thank 205Deb64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2014

Close to terminal 1/3 walking distance but has 24 hour shuttle to all terminals. Stay here regularly because car parking can be part of the deal for vacation break
Friendly efficient staff on reception who seem to care which is unusual at airport hotels.

  • Stayed: June 2014, travelled as a couple
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2  Thank BRUCE P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

My girlfriend and I stayed here on 01.06.14 for the night before we flew to the Dominican Republic. We also stayed here last year before we flew to Mexico. The hotel is situated very close to the airport, which is a big bonus. The rooms are spotless and very comfortable. It made for a very relaxing the night before the long haul flight. We didn't eat in the hotel, but the food looked nice, albeit expensive for what it is in my opinion (an extra £3 odd if you eat in your room)

All in all a very good hotel and would definitely stay here when we fly from Manchester Airport again.

  • Stayed: June 2014, travelled as a couple
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1  Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

We stayed here for one night before we flew from Manchester. The room was very comfortable and not noisy considering how close we were to the airport. The shuttle bus service was excellent. The only downside was the lack of info. regarding breakfast/meals. Reception staff handed key over and that was it. There was no info in the room either. Other than that a good choice as it is in walking distance of the airport or you can use the hotel shuttle bus.

  • Stayed: May 2014, travelled as a couple
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Thank kamaso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Manchester Airport

Address: Ringway Road, Manchester M90 3NS, England
Phone Number:
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#24 Romantic Hotel in Manchester
#25 Luxury Hotel in Manchester
#33 Business Hotel in Manchester
#40 Family Hotel in Manchester
Price Range: £80 - £152 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Manchester Airport 4*
Number of rooms: 299
Official Description (provided by the hotel):
A fantastic Manchester Airport Hotel superbly located on the Airport complex, the four-star Crowne Plaza Hotel is within easy access of the M56, M60 and M62 as well as Manchester City Centre. The hotel boasts a stylish restaurant and bar, offering modern cuisine in a relaxed and informal atmosphere. Accommodation includes 299 well-appointed air-conditioned bedrooms that are ideal for both the business and leisure traveller. High-speed internet access is also available in all rooms. Spacious family rooms and Accessible rooms are also available. A complimentary shuttle service to and from the airport is available to all guests. The Park Stay & Go package offers guests accommodation, long stay parking & courtesy transport to & from the airport. Vehicles are transferred to a secure off site car parking facility working in conjunction with Peter Ashley Car Parks. Hotel Residents are required to pay for parking at the overnight rate of £15 per vehicle. Our Car Park has floodlit signage and Pay and display machines for visitors. Please note parking is for cars only. The Crowne Plaza has four superb dining options, plus 24 hour room service. We also offer small meeting facilities and ample car parking with accessible spaces. ... more   less 
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Also Known As:
Crowne Plaza Manchester Airport Hotel Manchester

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