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“A nice surprise”

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Hilton Manchester Airport
Ranked #58 of 118 Hotels in Manchester
auckland
Level 4 Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“A nice surprise”
Reviewed 28 April 2011

Booked a night at the Hilton Manchester Airport before traveling to New Zealand the next day. Picked up a special at 45 pounds.
Location is fantastic, you can just walk across the road or catch the free shuttle.
The room was larger than expected, with all amenities, good shower, bathroom and was very clean.
Breakfast was nice, hot and cold with good service.

I would certainly recommend it to any travelers

  • Stayed March 2011, travelled solo
    • Value
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Helpful?
1 Thank Crazornz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonMA, Guest Relations Manager at Hilton Manchester Airport, responded to this review, 12 May 2011
Dear Guest

Thank you very much for offering to recommend us here at the Hilton Manchester Airport to other travellers. We do strive hard here to achieve and maintain high standards and always take on board reviews given.

How lovely it was to read that you had a fantastic rate of £45 and experienced a great room, breakfast and shuttle bus to the terminal which does actually leave from outside our door here at the hotel. It is a free service that runs 24/7 taking any of the hassle of getting and parking at the airport away.

We all hope you will be back with us one day after your stay in New Zealand.

Many kind regards
Sue Harman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Sheffield, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 April 2011

We stayed mid march before an early morning flight.
Friends had pre-booked basic rooms and goot a good deal - they were quite basic but clean.
We had missed the deal, so had to book direct into a dleuxe room. First glance the room was OK, with trendy refurbed furnishings - but .....
The 'easy chair' and footstool was 'soiled' and I dread to think what had taken place on it - I certainly didn't want to sit on it! The bulb had gone in the bed lamp and the shade was all wobbly, the switch was dodgy on my partners.
There was a 'fridge', which was empty for the convenience of the guest - but it was dirty and the inside of the fridge was warmer than the room!
The bathroom had nice fluffy towels and toiletries, but it really nneded some new tiles/grouting.
The airport service is pretty good, ut it's only a little 8 seater van, so with 6 of us and a few other groups, we had to wait for 3 trips to go/come back. On the return, there was 11 heading back to the hotel, so the guys walked back and the gals waited with the cases!

  • Stayed March 2011, travelled as a couple
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    • Cleanliness
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Helpful?
Thank Franzipan69uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonMA, Guest Relations Manager at Hilton Manchester Airport, responded to this review, 12 May 2011
Dear Guest

Thank you for taking the time to add commentary to the Trip Advisor. I have taken on board your feedback about the room and am asking housekeeping to check that these issues have now been corrected. I am very sorry that this may have marred your stay and certainly would never wish you to believe that this if our normal level of service here at the Hilton Manchester Airport.

With regards to our shuttle bus, due to the restrictions at the Airport itself, we are only allowed that size bus so I am sorry that, due to your party size, it had to be in more than one trip. We do have three buses so this is not normally an issue but can only think it was very busy at that time.

We truly do appreciate all feedback that comes our way so that we can continually monitor our performance, thus delivering our famous Hilton brand standard so thank you once again.

I hope all of you will be back here in Manchester with us in the not too distant future but until then would assure you of my best attention at all times.

Kind regards
Sue Harman
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Doncaster, United Kingdom
Level 6 Contributor
177 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
Reviewed 24 April 2011

Booked in Hilton's January's half-price deal and well worth it. Stayed in many Manchester airport hotels and this has been the best value so far. Arrived on train and shuttle arrived quickly to transport us to hotel. Bar/restaurant service good and enjoyed early breakfast (5.45am). Impressed with management of huge queue waiting for transport to airport. My heart sank when a huge group suddenly appeared with mountains of luggage and the queue went from just 2 people waiting to about 22 in seconds - and we were at the back. However, additional minibuses were immediately called and we ended up waiting only 5 minutes. Will definitely use the Hilton again.

  • Stayed April 2011, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank AnnieM1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level 5 Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 23 April 2011

This is a hotel for airport travellers yet it manges to achieve much more.The rooms are well maintained and stylish .I usually avoid hotel restaurants but here you can find high quality and reasonable value.The slow cooked belly of pork was superb.
The staff are helpful and cheerful ---even at 5.30 a.m.

  • Stayed April 2011, travelled as a couple
    • Value
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    • Cleanliness
Helpful?
1 Thank pulawy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenrothes, United Kingdom
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 April 2011

As a Hilton Hotel, this didnt have all the normal Hilton qualities.
I know it is an airport hotel, however, we were quite dissappointed with the Hilton brand on this occassion.

The room was pretty basic.

Shuttle service back and forth to the Airport was good.

Restaurant and drink were expensive and nothing special. £15.00 for a pizza.

Hotel was ok for an overnight stay for the airport, but nothing more.

  • Stayed April 2011, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank ontourforcities
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonMA, Guest Relations Manager at Hilton Manchester Airport, responded to this review, 12 May 2011
Dear Guest

Thank you for your comments. Yes, we are in a great location for the airport and train station being moreorless on their doorstep. However, noise is kept to a minimum evidenced by the amount of airline crew that we have staying here for their overnight rest.

I am glad that you loved your Hilton breakfast. We are famous for how good they are and it is lovely to hear our guests reflect that back.

Once again, thank you for your very positive comments and I hope you will be our guest enjoying a very hearty breakfast again soon!

Many kind regards
Sue Harman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level 5 Contributor
71 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 17 April 2011

This is a nice hotel as it is just on the edge of the airport near the train station. I stayed in a standard double room, it was a good standard with a comfy bed and a good products in the bathroom. Breakfasts are always the best bits in a hilton and this was no exception. It is a good choice for an airport hotel as it is actually near the airport unlike a lot of the others. It is also in a quiet location which will favour certain travellers

  • Stayed July 2010, travelled solo
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Helpful?
Thank barryfryus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunderland, United Kingdom
Level 4 Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 April 2011

Stayed the night before flight, parked car and handed keys over, car parked 8 days. Good price for room and parking. Corcierge very good and arranged short transport to airport at convenient time for us, collected us late at night and took us to our car, made sure we were OK as we left for home (a nice touch!!). The room wasOK but too close to stairs which were a little noisy early morning when staff were using tham but OK. Good bar and restaurant, had a piano player who was first class, normally not our cupof tea but this was very good. Would definately use again no problem.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tobbs51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Manchester Airport

Property: Hilton Manchester Airport
Address: Outwood Lane | Manchester Airport, Manchester M90 4WP, England
Phone Number:
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#30 Luxury Hotel in Manchester
#47 Family Hotel in Manchester
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Manchester Airport 4*
Number of rooms: 226
Official Description (provided by the hotel):
Coveniently situated only 5 minutes from Manchester International Airport terminals and 8 miles (15 minutes by train) to Manchester City Centre, this modern hotel is home to Mason's Restaurant& Bar. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton EMEA, Hotels.com, TripOnline SA, Ebookers, Cancelon, HotelQuickly and Evoline ltd so you can book your Hilton Manchester Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Manchester Airport Hotel Manchester
Airport Hilton Manchester
Manchester Hilton
Hilton Hotel Manchester

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