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“As expected perfect ”

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Hilton Manchester Airport
Ranked #58 of 118 Hotels in Manchester
Blaenau Ffestiniog, Wales
Level 3 Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“As expected perfect ”
Reviewed 2 May 2014 via mobile

As i had an early flight i decided to treat myself, and it was a good offer 90. As they have a 24hr shuttle service i did a dry run and sorted out a problem with my ticket, then returned to what i call "basic luxury" i was so comfortable and relaxed that i caught myself playing "roundabouts" on the swivel chair ! The staff were helpful and brought ice buckets when requested as the fridge was not very cold. The only downside is that as it's isolated the menu is disapointing and over priced.

Stayed April 2014, travelled solo
Helpful?
Thank sukyne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (377)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Chester, United Kingdom
Level 6 Contributor
325 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
Reviewed 2 May 2014

The Hilton Manchester Airport is not the worst Hilton I’ve stayed at but it comes very close. The food served in their restaurant on the other hand is the worst I have experienced in any hotel. The avocados my wife had as a starter were so hard and unripe she was unable to cut it. My sea food bisque was like trying to eat sand and both were sent back. The other problem was the TV in the room and without which we couldn’t set an alarm call for our 04.00am early flight, they don’t do wake up calls. The only saving grace about this hotel is the staff, friendly and helpful but this alone will not persuade me to use this particular hotel again, even thought we are Hilton Honours members and normally big fans of the group.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RFaserH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doncaster, United Kingdom
1 review
Reviewed 1 May 2014

We arrived at Manchester airport at one o clock in the morning. I made a quick phonecall from a complmentary phone and within 5 mins our shuttle bus had arrived to take us to the airport. Check in was quick and efficient. The room was spotless and the beds were comfortable. I cannot comment on the breakfast as we hadnt booked for that. We got a free ride to the train station the following morning. Overall experience it was excellent and I would recommend it to anyone.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Angela W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bolton, United Kingdom
Level 5 Contributor
74 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 1 May 2014

We stayed here before our early morning flight. It starts your holiday as it is so relaxing no worries of getting to the airport on time.
We booked a twin room and was so glad that on this occasion we were given a room on the 4th floor. We were always told twins were on the ground floor which we did not like. We booked the special deal of dinner bed and breakfast which was a very good price.
That night we were slightly disappointed at the dinner as the menu was not as good as the last times we have stayed and why do the chefs now pile everything on top of another so it looks like the food was thrown on and not carefully placed. I blame the T.V.chefs there idea. Please don't copy them. Next morning we had a full breakfast served at 5.30a.m. which was surpurb and had no trouble getting the free bus to the airport for our flight.

Room Tip: high as possible for views but all room are good.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank boltontraveller505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
44 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 30 April 2014 via mobile

As with most hiltons this hotel was of a very good standard. The room
Was clean, spacious with a comfortable bed. Public areas were good and food in the bar was good quality if a little over priced, but expected at an airport hotel. Wifi was patchy but free with certain providers.

Stayed April 2014, travelled on business
Helpful?
Thank Jonny5-s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonMA, Manager at Hilton Manchester Airport, responded to this review, 2 May 2014
Dear Guest

Thank you very much for your review, we truly appreciate all feedback that comes back to us as a measure of how we are performing.

I am glad that you enjoyed your stay with us and, yes, the Hilton brand is good and I am very pleased that you enjoyed our restaurant as well as your bedroom.

It sounds from your words that you are a regular Hilton visitor so, until the next time, my very best wishes to you.

Kind regards
Gary Morrison
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
uk
Level 5 Contributor
56 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 29 April 2014

Stayed 1 night before early flight to Mexico to break journey after 3 hour train travel.
Good room good restaurant and bar and breakfast. Shuttle to terminal every 15 minutes. Would use again.
Can't see any faults for anyone to moan about

Room Tip: All rooms good
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  • Stayed March 2014, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank rubydogUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonMA, Manager at Hilton Manchester Airport, responded to this review, 30 April 2014
Dear Guest

Thank you so much for your short but very positive review. From start to end your experience sounds excellent and we are all very glad that we made that happen for you.

I hope you went on to have a fantastic holiday in Mexico and that you will be back with us again very soon.

Until then, my very best wishes to you.

Kind regards
Gary Morrison
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York, United Kingdom
Level 5 Contributor
59 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 29 April 2014

What a lovely surprise it was staying at the Hilton at Manchester Airport. We asked for extra milk for tea in the room, within five minutes the milk arrived, went into the Bar to eat the food was lovely value for money and if you like big portions you will love this place. At bed time we discovered the hotel has feather quilts and pillows, a problem for us as my partner has an allergy to feathers, we went to reception and explained the problem, again in no time at all the bedding was changed for us. We also used the mini bus to the airport. A very big thank you to the Staff, we shall definitely stay there again. We would not hesitate to recommend this hotel.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonMA, Manager at Hilton Manchester Airport, responded to this review, 30 April 2014
Dear Guest

How lovely to read your review of us here at Hilton Manchester Airport and I am so pleased that you enjoyed every part of your stay.

We are here to help with any request and do not forget that you can pre-arrange non-feather bedding if you have any allergies. Our brand standard is feather for both pillows and duvets but we do carry a good stock of alternatives. We do appreciate prior knowledge as this means your stay is smooth but please do let us know at any time if there is anything that we can help with.

Yes, our Mason's Restaurant receives much praise and Chef prides himself on his work so I am glad that you enjoyed the experience, alongside the complimentary shuttle bus service to the terminal.

It does sound as though you will be back with us soon dear guest and we all look forward to your next stay.

Many kind regards
Gary Morrison
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Manchester Airport

Property: Hilton Manchester Airport
Address: Outwood Lane | Manchester Airport, Manchester M90 4WP, England
Phone Number:
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#30 Luxury Hotel in Manchester
#47 Family Hotel in Manchester
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Manchester Airport 4*
Number of rooms: 226
Official Description (provided by the hotel):
Coveniently situated only 5 minutes from Manchester International Airport terminals and 8 miles (15 minutes by train) to Manchester City Centre, this modern hotel is home to Mason's Restaurant& Bar. ... more   less 
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Also Known As:
Hilton Manchester Airport Hotel Manchester
Airport Hilton Manchester
Manchester Hilton
Hilton Hotel Manchester

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