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“Pre Holiday Stay”

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Hilton Manchester Airport
Ranked #59 of 117 Hotels in Manchester
Manchester,England
Level Contributor
111 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Pre Holiday Stay”
Reviewed 12 June 2014

Stayed over night before departing on holiday and this hotel certainly added to our enjoyment .
The room and facilities were excellent and the staff very attentive the hotel bar and restaurant were excellent with a good busy atmosphere and the food was great also.
Very smooth operation with breakfast served from 5-30 and transfer to the airport terminals arranged free of charge.
Great way to start a holiday .

  • Stayed June 2014, travelled with friends
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Helpful?
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Durham, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 June 2014

Having paid £165.00 for a Deluxe family room for myself, my husband and our 3 children we were really excited about treating ourselves and the kids to an upgrade. We could not have been more let down. Our room was no longer available on arrival. Apparently a computer error! We were given 2 interconnecting rooms which was not what we wanted at all for our 5,9&12 year old children. The rooms had that old carpet smell and were very run tired looking. No net curtain at one of the windows that overlooked the car park and we were on the 2nd floor. Very noisy all night but I am not saying this as a complaint as I would have expected this of an airport hotel however the walls were very thin. Shower didn't work properly. Reception staff offered no recompense and still charged us £12 for a parking bay for the 1 night we stayed. Breakfast was the only positive I could find. Would not recommend anyone stay here.

  • Stayed June 2014, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Helen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, CA
Level Contributor
91 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 12 June 2014

Hotel is located 5 minutes drive from the airport or 10 minutes walk. Amazingly there is no noise at all in the room - you never know that you are right by the airport. There is also a train station within several minutes walk from the hotel. Hotel has 5 floors. Rooms look dated, but clean, about average size, nothing special. Bathroom is fine - combined shower and tub. The sink has two faucets with no mixer, but I guess this is what locals used to. Breakfast selection is not extensive, but at the same time is very good. The is no executive lounge. Outside hotel there is not much of anything except for the airport. The only reason I stayed there is because of proximity to the office I needed to be at. Next time probably will stay in town.

  • Stayed June 2014, travelled on business
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    • Service
Helpful?
Thank gbumaga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonMA, Manager at Hilton Manchester Airport, responded to this review, 13 June 2014
Dear Guest

Thank you for taking the time to submit a review of us here at the airport. I am glad that most aspects of your stay were pleasing and have to admit that our main attraction is the fact that we are so close to not only the airport terminals but the train station as well.

Yes, it is often commented upon that there is no noise, and you can easily walk if you wish. However, we do have a 24 hour free shuttle bus that does the leg work for you!

We are actually 20 minutes by train from the city centre so guests do often come to stay for our lovely warm staff and probably better rates than city centre!

I do hope that you will decide to try us again dear guest and, until then, would assure you of my best attention at all times.

Kind regards
Gary Morrison
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
Reviewed 11 June 2014

Fantastic stay at this hotel! The staff here really know how to deliver first class customer service. Everyone is so happy in their job, you can tell they're a brilliant team. They certainly support the Hilton image, taking the time to get to know you and becoming involved in your hotel experience. Special mention for Tamer and his team in the bar, absolute champions! Greg is a superb employee! Keep smiling! And Dave put in max effort in being a friendly face right through until breakfast.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Alex M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grimsby, United Kingdom
Level Contributor
4 reviews
Reviewed 11 June 2014

My wife and I stayed overnight and had a very pleasurable experience. The hotel was very clean and tidy. The staff were very accommodating. Both dinner and breakfast were very good meals. The room was fine. The shower could have been a little faster but it didn't detract from a very enjoyable stay

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Leonard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonMA, Manager at Hilton Manchester Airport, responded to this review, 13 June 2014
Dear Leonard

Thank you so much for your lovely review and it is so good to know that we are getting it right for our guests! I can feel how much you appreciated what we offer and am sure that you will be back with us before long.

Until then, my very best wishes to you.

Warm regards
Gary Morrison
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kendal, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 June 2014

I have stayed here several times.It is well located,clean ,friendly and has good smoking rooms.I have stayed at nearby hotels but none of them have the same quality.It is a little expensive,but as it is the start of my holiday I think it is worth it.

  • Stayed May 2014, travelled solo
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Helpful?
1 Thank Barry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elloughton, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 June 2014

Stayed on many occasions prior to holiday, clean and comfortable, friendly staff and really convenient when flying off to warmer climates! Also saves the hassle of having to wait for transport back to collect car on return journey, just a short walk from departures through the tunnel and your on your way!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jackie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonMA, Manager at Hilton Manchester Airport, responded to this review, 13 June 2014
Dear Guest

Thank you for your lovely review and for being such a loyal Hilton guest. I do hope that you have joined our Hilton Honors Loyalty Programme (details on our website) so that you can start accruing points towards free stays. There is absolutely no cost involved and it is said to be the best in the business!

It sounds as though you will be back with us very soon and we all look forward to your return trip. Until then, my very best wishes to you.

Kind regards
Gary Morrison
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Manchester Airport

Property: Hilton Manchester Airport
Address: Outwood Lane | Manchester Airport, Manchester M90 4WP, England
Phone Number:
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#30 Luxury Hotel in Manchester
#47 Family Hotel in Manchester
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Manchester Airport 4*
Number of rooms: 226
Official Description (provided by the hotel):
Coveniently situated only 5 minutes from Manchester International Airport terminals and 8 miles (15 minutes by train) to Manchester City Centre, this modern hotel is home to Mason's Restaurant& Bar. ... more   less 
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Also Known As:
Hilton Manchester Airport Hotel Manchester
Airport Hilton Manchester
Manchester Hilton
Hilton Hotel Manchester

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