We stayed at the Mal for 2 nights. There were some small problems on arrival, in that rooms were a bit noisy with poorly closing windows, but the staff were excellent,.They were very genuinely friendly, patient and moved us twice without any fuss and even provided a complementary drink for the trouble.
All rooms were very well provdied and comfortable and we would have taken any of them apart from the noise issue. The final room was great and a good nights sleep !!!! .
The breakfast and dinner were excellent and worth trying even if you are not staying !
The hotel is very well located to access and to walk into Manchester shops and nighlife. I does have its own style - dark and red ! - and they could perhaps let some more light in here and there !! but overall I would definately stay there again !
All hotels have some problems friom time to time and the way the staff managed this and served us was exemplary.More