We were here for a large concert and the doors were opened a good half hour late which led to a lot of annoyed people and then there was utter confusion when standing ticket holders went to doors that said standing and were rudely told to go "up there" and pointed in a general direction up a huge corridor!
Then after asking other confused looking queues of ticket holders we eventually managed to find where we were supposed to be and despite it being a very wide corridor, a very, very rude young girl barked at all "Line up against the wall" as though we were all stupid and below contempt - we weren't stupid - we just hadn't been given adequate information and didn't even know for sure if we were in the right line - I also object being spoken to like a piece of dog dirt and glared at by a girl young enough to almost be my daughter!!
We were then herded down some very steep stairs but nothing was done to stop a group of eager people from pushing past us on the stairs, nearly knocking my friend down a very steep flight of stairs and then as we got near the stage, we were all shouted at to "sit on the floor! Sit down!" - I was wearing a posh dress and have major disability in my left ankle which makes sitting on a floor near impossible and very dangerous yet I was still forced to sit on a filthy, dirty concrete floor like a primary school child!
During the concert, although they did half-heartedly stop some idiots fighting, they left other people fighting and my friend even had a girl having sex and using her as a leaning post on the SECOND row and even when it became clear I was getting dangerously crushed against the steel barrier and I needed to move for my own safety, they wouldn't let us out via the side barriers and I had to push past a standing area that was heaving with people including people dancing in their own moshpits and even buying merchandise, we were treated rudely!
Will never go to a gig here again unfortunately - the Academies are run by politer staff and are safer with regards to help if you need it. Although I know it could just have been a bad night with unusually grumpy staff, it doesn't matter - it was my first time at MEN and I won't be going back - sorry
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