I didn’t actually stay at the hotel but I did visit the pub. This is listed as a specifically gay friendly hotel which would make sense due to being in the heart of Canal Street, Manchester. We started out night at the pub and had our first few drinks in the pub section to the left. There is a night club to the right with a DJ and dance floor etc. Once we moved into there, we noticed they had poles. My 2 friends had a quick go, just for a bit of fun. The drag queen who was working as a DJ turned the must off and told them they weren’t all that and they should stop. They thought it was just banter as you would expect and continued. My partner was actually told a second time to get off the pole and it wasn’t a suggestion. This was also followed by rude comments about ‘putting her trotters’ away. The drag queen continued to joke to other guests and make rude, offensive and derogatory comments towards us.
I did email a complaint to the bar/hotel twice but no response. Overall, the place was awful. Rude and abusive staff. Judging my some of the reviews about the rooms, and other people also mentioning issues with the management, I certainly would waste no time revisiting.
- Official Description (provided by the hotel):
- With the New Union, you can benefit from: * Great value rooms from 40 pounds * 24-hour access key fob * Privacy: en-suite bathroom in every room * FREE Internet access via Wi-Fi * Convenient location near: o Gay village, Chinatown, shops & Palace theater o Piccadilly & Oxford Rd train stations o Chorlton St coach station ... more less
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- Also Known As:
- New Union Manchester