We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“the worst hotel i have ever stayed”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Manchester Marriott Victoria & Albert Hotel
Ranked #22 of 121 Hotels in Manchester
Certificate of Excellence
Reviewed 1 June 2011

we stayed here and the first night my daughter had a fruit shoot my daughter said it tastes like apple it was 6 months out of date the next night the food was ok but they run out of ice cream my daughter had a pizza ham and cheese it was great the next night she had the same pizza put they had run out of ham and they put spicy beef on my daughter is 3 years old when i said she won't eat it they said just pick it off the pizza i said she would still taste it they changed it the next night i was gob spacked when the duty manger told the next table when they complained about a boy runnig around the duty manger said children should be put on a dog lead and dogs should be allowed

  • Stayed: December 2010, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank craig41StokeOnTrent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (1,914)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,630 - 1,636 of 1,914 reviews

Reviewed 1 June 2011

I've stayed in this hotel a few times and it's been reliably good. It's within walking distance of Manchester City Centre and a short taxi journey from Piccadilly. The rooms are a good size, with all the mod cons you'd expect. Brekkie is a buffet affair, with plenty of choice. The staff have always been friendly and efficient, given that I've seen a few guests being abusive I think they do a very good job.

I've not had any noise complaints until my last visit where I was assigned an adjoining room. The couple sharing the other room weren't particualarly noisy but I could hear them in their bathroom way too clearly, if you know what I mean. Basically the hotel is very busy over the weekend, with weddings and sports fixtures. Personally I'd risk staying in the hotel again but would make sure to avoid an adjoining room in future.

  • Stayed: February 2011, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Claire T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2011

just got back from a 1 nights stay at this hotel, first impression of the room was dark and cramped, a small window not letting much light in !. The room had an inter connecting door for people who need rooms together, we decided to go to bed at 11.30pm, this when the noise from next door began !. The family with small children decided to invite all the other kids from their party to their room to run around , shouting, playing hide and seek an dchasing each other , the noise was terrible with the paper thin walls as every sound could be heard. We rang down to reception to complain and they said they would phone the room !! . after another half an hour we had to ring reception again ! This time the staff went to the room and told them the noise wad not acceptable. It was after midnight when the noise finished, but you could hear people in the rooms above and in the corridoor. after a very restless night we headed down for breakfast , we were shocked to see the same families letting their kids play hide and seek in the dining room, running back and forth, the staff seemed oblivious to this.
Come on Marriot this is not good enough !!, and to the families with disruptive kids have a bit of respect to other guests staying here, also the £14 parking charge is very steep!
We think we will give this hotel a miss the next time in Manchester.

Stayed: May 2011, travelled with family
1  Thank jollyholsxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2011

Hotel is placed close to the river/channel. The hotel is only 5 minutes walk from centre. Rooms are nice and big, with nice furniture and with all necessities. Internet is charged on top of the room rate. Room cleaning was perfect.
Restaurant is serving typical English food, nothing fancy so to say. You should rather go to some of the good restaurants nearby. However the servant was really trying to do his best.
Even though the hotel was crowded with staff, the service was really bad. It seemed like they did not know what the others were doing.
This hotel is perfect for the business traveller staying one night.

  • Stayed: May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Henke_dk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2011

I just love the luxury and the treat of a stay in a Marriott and the excellent service and the Victoria and Albert did not disappoint. We also really liked the building.
All staff were very hospitable and helpful and the service in the restaurant was excellent even though they were very busy with a wedding. The food was delicious and we were able to take advantage of a special good value offer for an evening meal for two. The
location is very good - in a quiet area within walking distance of the city centre and the trams.
The bed was really comfortable, but unfortunately, sleep quality was spoit by a very noisy air conditioner fan or motor outside our window during the night which it was hard to blot out.
The only other negative was breakfast, where the choice was quite disappointing. I also chose a bagel which turned out to be quite unpleasant and hard to chew.
Overall though, it was a great stay.

Room Tip: Ask for one without the air con motors outside.
See more room tips
  • Stayed: April 2011, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Foss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2011

Stayed overnight with friends to see Ghost the Musical. Hotel was great, problem at check-in sorted quickly and rooms were lovely, not huge but more than adequate. Short walk to theatre and easy walk to city centre. Would recommend Spinningfiields area for restaurants.Had drink in hotel bar after evening out and although slightly expensive worth it for the ambience. Breakfast was great, all in all a great stay. Tip would recommend parking in NCP car park, half the price of the hotel parking!

  • Stayed: April 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank JF8077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2011

Booked in for 1 night as we were going to a wedding reception in Castlefield. It is in a good location close to Castlefield, Deansgate & the locks. Rooms spacious & clean - staff were very friendly & helpful. Valet parking is £14 for 24 hours. Breakfast was good with plenty of choice & served until 11am at the weekend. I would recommend this hotel although I think its a tad overpriced.

  • Stayed: April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Gayle32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Manchester hotels
0.5 mi away
Renaissance Manchester City Centre Hotel
0.9 mi away
Crowne Plaza Manchester City Centre
0.4 mi away
Radisson Blu Edwardian Manchester
Show Prices
Show Prices
Show Prices
1 mi away
DoubleTree by Hilton Manchester Piccadilly
0.5 mi away
The Midland
The Midland
#12 of 121 in Manchester
5,315 reviews
0.6 mi away
INNSIDE Manchester
INNSIDE Manchester
#4 of 121 in Manchester
1,878 reviews
Show Prices
Show Prices
Show Prices

Been to Manchester Marriott Victoria & Albert Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Manchester Marriott Victoria & Albert Hotel

Address: Water Street, Manchester M3 4JQ, England
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#16 Luxury Hotel in Manchester
#16 Family Hotel in Manchester
#20 Business Hotel in Manchester
#29 Romantic Hotel in Manchester
Price Range: £63 - £204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Manchester Marriott Victoria & Albert Hotel 4*
Number of rooms: 148
Official Description (provided by the hotel):
Set in the vibrant Manchester city centre on the banks of the River Irwell, the Manchester Marriott Victoria & Albert Hotel in England exudes a historical charm. Our cozy 4-star Manchester hotel's location across from Granada Television Studios is ideal, as guests enjoy a short and pleasant stroll to the Opera House, Spinningfields and Deansgate areas and Palace Theatre. Very convenient to reach the Manchester United and Manchester City football grounds. Since our Manchester city center hotel's origin was a warehouse built in 1844, you will find many authentic details in our guest rooms including exposed brick and oak beams. Our £3 million renovation in 2014 highlights the old architecture and new contemporary flair, along with modern comforts and services. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Prestigia, TripOnline SA, Hotels.com, getaroom.com, Expedia, Ebookers, Evoline ltd, HotelQuickly, Cancelon and 5viajes2012 S.L. so you can book your Manchester Marriott Victoria & Albert Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Manchester Victoria And Albert Hotel
Marriott Manchester Victoria Albert Hotel
Manchester Marriott

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing