i booked this hotel thinking it would be a nice touch of class and a nice way to start off our holiday, we were flying to Dominican Republic the next day.
First impressions were good, it felt special. We waited in line to check in which took about 15 minutes, then we went to our room, this is were it all went wrong.......i opened the door and heard very loud music coming from the tv, i peeped in and saw the bed was not made, i looked in bathroom and there was dirty towels on the floor, rubbish in the bin etc, it was obvious this room was either still being used by someone or not been made ready for the next guest.
We went bact to reception and told the staff who at first said we must be mistaken, i was not happy about this, it was clearly not a mistake, eventually we were given a different room, no apology.
After a long day travelling this is not acceptable from any hotel, never mind a hotel in its class.
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- Also Known As:
- Radisson Blu Hotel, Manchester Airport Hotel Manchester
- Radisson Manchester
- Manchester Radisson